Ludovisi Palace Hotel  

Best thing about hotel were the extremely friendly and very helpful front desk staff (even cleaning lady was also very nice when we asked her to delay the cleaning of the room). The location is best in Rome for tourists. Walking distance from most and very good line right across the hotel (116) The hotel is very well kept. I would like to mention that the nicest thing about the behaviour of the fantastic hotel staff was allowing us to keep the room until early afternoon(instead of 11am) since our airport ride was only to arrive at 17:00. This made all the difference and we will probably stay there next visit to Rome

main problem was that prior to arrival we contacted hotel and asked about the airport shuttle service.Were told it would be 60 Euro ( not cheap to say the least) but worth it since we did not want to get scammed. Upon arriving at the hotel driver said it is 70 Euro since there was a 2 hr delay in the arrival. this is obsurd and he should have obviously checked before arrival. Flights sometimes arrive 10 or more hours late-does that mean driver would wait there and charge 10 times the amount. not professional. This was not mentioned by hotel since driver was a scammer. Also, there is no lobby . Lastly, the room was a bit too hot (especially bathroo)

Although I spesifically asked for a non smoking room, I was given a smoking room. The room reaked of cigarette smoke and there wasvery bad odor coming from the bathroom. When I explained the front desk about this problem, I was told that although I checked non-smoking room on booking.com's web site, they receives a message stating non-smoking preferred bit not required??? How is this my problem, why did I have to pay for a miscommunication between booking.com and the hotel is beyond me. I am very upset and not happy. I would never stay at this hotel again. On my last day, they tried to charge me for wi-fi although it was clearly stated that it is free on premises. If I didn't confront them, I would have been forced to pay for it. They try to push you to call a cab even though the hotel is conveniently located to major sites, metro is very close by and you can actually walk to spagna and barberini station within minutes. I've never been treated like this anywhere and I travel a lot.

The staff were very friendly and helpful. The hotel is clean, attractive, comfortable and well located. Nice breakfast. We had a very nice sized bathroom. After our initial 4 night stay we returned after a cruise for another 2 nights and for our comfort they made sure we had the same room.

The view from our room into the courtyard was not very attractive, but it didn't really matter all that much. The TV's are a bit small, but again, it didn't really matter because we didn't spend a lot of time in the room.

The hotel staff was excellent. It was very clean. The location was excellent

I didn't like that I had to leave!!!

Excellent location, clean hotel

Breakfast could be improved

your hospitalty.

Everything! The breakfast was wonderful, every morning! The staff was incredible - so helpful, friendly, and warm. They made staying in a hotel feel like home. We stayed in Roma for the first four nights of our trip to Italia and then moved to Sorrento. My friend and I honestly looking back at the photos, and just leaving said to each other, "We'll miss our home at Ludovisi" The location is perfect - Spagna is best in Roma - right off of Via Veneto....just perfecto - molto buono! Bellissima

Nothing! -Everything was perfect ! I would recommend the Ludovisi Palace to everyone!

Definitely four star in terms of the accommodations, staff and breakfast. They serve eggs and bacon plus fresh fruits, yogurt, juices, cereal, salami, cheese and sweet rolls. Yum! Bathtub in the room. Walking distance to Trevino Fountain and Spanish steps. Short walk to Pantheon. Barberini metro stop is about 2.5 blocks away and you can get anywhere else via the Metro. Convenient. Upscale area. Restaurants nearby are a bit pricey. Enjoyed our stay immensely.

The location is lively, yet not too touristy but close to Spain Square and Borghese Gallery. There are many unique and fun restaurants near this hotel, and easy walking to many interesting destinations. The hotel staff was friendly and helpful. Rooms were well designed and very clean!

There is a lack of services, very small room for breakfast and there is not the feeling of cleaness.(especially I did not like the coverage of the bed - so dirty !

Good location

Very small room for that price,no one help us to carry the bags from the sters of the hotel!!

This was an ideal location. Five minute walk to metro. 10 min walk to Spanish Steps,20 min walk to Trevi. 5 min walk to Villa Borghese. Front desk staff very pleasant Would definitely stay again. Great value for money . Will definitely stay again .

The place is situated very near to Piazza di Spagnna and therefore a very good location. Price was reasonable comared to other 4 star hotels in Rome. Receptionists and porter were all very friendly and helpful. The rooms size is adequate and kept very clean. Breakfast was very good as well. There were different items to choose from. I was very satisfied of my stay at Ludovisi Palace Hotel.

The bathroom was a bit small and the toilet flush was not working properly.