The floors in our rooms needed frequent sweeping. We were on the ground floor and could enter our room directly from outside, so we tracked things in with our feet. It is unpleasant to have to brush one's feet off before getting into bed.
The walls are very thin and there is no carpeting, so we could hear the movements of people around us extremely well. It was bothersome enough to disturb our sleep.
The location is gorgeous. The drive to the location was beautiful, the view at the resort was outstanding, and the nearby forest was a favorite of ours. Poppi castle was more interesting than expected. The staff at the resort, especially the manager, far exceeded our expectations with her kindness, enthusiasm, and availability. We had only breakfast at the resort, but the food was very high quality. The food at the nearby restaurants on the mountain in Camoldoli was fantastic, including the pasta, grilled meats, and even the quick service burgers and sandwiches. The rooms were spacious and well appointed, although the shower was a bit small for my average frame. The place is cozy and comfortable and very relaxing. We enjoyed our stay very much.