눉The staff was seen at check-in, but not again. Had we had any questions, there would have been no one to ask. We were also charged a VAT in cash upon check-in, which is not necessarily a problem, except that the confirmation email indicated that the VAT was included in the price my credit card would be charged. Fortunately, we had cash on hand. Unfortunately, the staff member could not make change for us, and instead asked to just keep the additional euro. Again, not a real issue, but made for sort of a strange start to our stay.
We had requested two separate beds, which were provided. But just be aware that one is a regular mattress, and the other is a wide couch that is slightly smaller than a twin mattress.
눇It was clean and close to the central train station (5 minute walk).
The wifi was reliable and fairly strong. The mini refridgerator in the room had some bottles of water and juice, which were nice to have after a long day of walking around Rome.
On the whole, the location probably makes this place worth it.