Marcus  

Location. It's close to everything...

Maybe I got bad luck, but this hotel has several serious problems than result in a awful experience. When arriving to the street, there is no outdoor sign and it’s difficult to detect it; the building street hall requires maintenance (at least a simple wall painting!). The reception reveals a cosy atmosphere, but then the problems begun: the room 202 had an awful disturbing noise coming from the electrical power board. You must switch it off (having no light) if you want to sleep properly. The window lock was broken. We asked for help to the receptionist but she could not solve anything. We asked to changed room. She agreed, but since the hotel was full, we had to wait for the next day. The second room nr 205 was a little better (although both were extremely small, which, for me it’s not a problem itself), but on the second night there was a problem with the boiler and we had no hot water! Although we asked for help, we had to wait one hour for the night staff, then we insisted and nothing happened, and only on 3th time insisting they tried to solve the problem. But they could not. So we had to take a cold water shower. Next morning the problem was solved, but late in the evening the same thing happened…This was very bad after walking during hours. The daily staff was very kind and helpful, but unfortunately they could not solve any of the problems and they were not knowledge enough. Being nice doesn’t solve the problems. In addition to this, the breakfast is very poor and the people that are cleaning the rooms are the same that prepare you the table and the morning croissant (just one!!). Tv doesn’t work in both rooms (not a problem for me...but one more unsolved problem in the hotel!). Conclusion: maybe if there weren't those problems the hotel could be acceptable. Considering this, I would recommend to avoid it, even if price is attractive.

Good location at the center of Rome and near to metro station

The hotel is on second floor of a building and you don't own a room key ,so you have to ring every time you need to enter. The elevator don't work all the times. I don't know about the other rooms, but mine it was very uncomfortable. For breakfast you have to pay more 5 euros

Staff were nice and the location was perfect.

We stayed at this hotel twice, the first time for two nights we were in a triple room (€97) myself, my partner and our two Y.o boy and apart from the hard bed the hotel was fantastic. Then upon returning to Rome after a few days in umbria we rang the hotel to book a room for the night & was told we have the only room available and it would be €97 we said ok assuming it would be the same room. We arrived and were taken to our room which had about 30cm space around each side of the hard double bed but as we were only sleeping the night we didn't care to much although the price seemed strange. When we came back to the room after dinner it was quite warm so we tried to turn on the ac which didnt work and when we asked the night porter he said sorry It isn't working. X.. Then decided to have a shower to cool down only to open the door and be inundated by the stench of mould, rising damp etc. But as it being 11.30pm and already being told it was the last room available we closed the door and opened the window and decided to discuss it with the manager in the morning. Upon checking out we explained to the manager the issues and was told that we should have said something & we could have changed rooms. We then asked for a discount & he said ok just pay €90 to which I said that wasn't good enough and he said €70 fine. We left our bags behind then on returning to get them and the receipt he said that he wanted us to pay another €10. I recommend this hotel but if you handed room 2 give it back..

The location was perfect, most of the sightseeings are located about 5 min.walking.

The tripple room was very small

The location in the city is very good

Breakfast too late and poor selection of food

We were placed close to friends. It was also located very close to everything in Rome.

There was no heat in the bedrooms... it felt like we were outside.

Good location.

Hotel staff is careless and unprofessional. The guy at the front desk is not honest. The hotel advertised that payment by credit card are accepted but is not true. The machine appears to be broken forever, you can read older reviews, everyone complaints about it. The room got really cold at night and heater does not works, which was not informed during our arrival at the hotel. Downstairs in the same building there is a nightclub that plays music until 3am, and of course you can hear all the noise in your room. It was a horrible experience to have to wait for the nightclub to close. Please do not make the same mistake we made, there are plenty of other hotels in Rome at the same price and location. I strongly recommend you to browse around before booking this hotel.

Location is great, walking distance of everything, which is critical in Rome. The hotel room was very clean, and staff was friendly and helpful.

We didn't like that we had to pay in cash, although the booking.com says it accepts every major credit card. The walls of the rooms are very thin, so the hotel gets noisy.

Great location

Very small rooms, old building

I like how close it was to the major streets and shopping, also it was very close to the Spanish steps, the trevi fountain, and the Vatican.

It was a very small room, so dont expect much...We didnt mind the space however you can hear all the neighbors next to your room and every little sound in the hallway at all times. Also our "white" sheets had a few stains, and the restroom was extremely small, even for a woman. If your just passing through its not bad, just really dont expect much.

It was clean and it was situated in centrum

We were not able to pay for the room with a creditcard as the portier told that their connexion was down. We had to go and get som cash money (in the Termini station). We asked for 1000 euro and they charged us 180 euros.

Very nice hotel really I love stay on it the staf is very helpful so kind they made the hotel like a family you will feel in your home. It has super location all the shopping store around you just few meters you will arrive the spanesh steps. Evrything was fantastic Specially the friendly staf.