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Via G. Ricciardi, 33, Naples Central Station, 80142 Naples, Italy – Show map
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503 properties in Naples
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344 verified reviews
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Mercure Napoli Garibaldi's staff speaks: Italian, French, English, German
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Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Baggage Storage, Laundry, Shoeshine, Daily Housekeeping, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
Italian, French, English, German
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 347 reviews
Value for money
Show reviews from:
The Sweet Sleep features a hot tub and sauna on a rooftop terrace with panoramic views of Naples and Mount Vesuvius.
Score from 1074 reviews Excellent
Dating back to the late 1800s, UNA Napoli is a grand hotel in central Naples, a 5 minute walk from Naples Central Train Station. It features a top-floor restaurant, bar and terrace.
Score from 956 reviews Very good
In the center of Naples, the Ideal is right across from the Piazza Garibaldi Train Station and just 50 yards from a metro stop on the brand new 1 line.
Score from 1453 reviews Good
Just 215 yards from Central Train Station, Best Western Hotel Plaza offers a number of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace.
Score from 857 reviews Good
New and nicely redone place. Close to public transport, train, metro, buses. well trained and efficient staff. Reasonably priced.
The area around the hotel is not particularly enticing. But I would the book the place again.
The hotel staff are brilliant and always willing to help Very kind .
The room smelt, probably from the old carpets in the room . I always woke up with a headache.
It is very close to Garibaldi station so you can reach there easily and also plan your visit easily by using all kinds of transportation. Breakfast is above average comparing same kind of level hotels. Price/quality is at reasonable level.
Heating was not working so it was a little cold at night in the end of november. Bed was not so comfortable but it is ok. Neighbourhood was a little backstreet style so it is good to be cautious after evening time especially.
The hotel was very cheap but had everything we needed. It is near the station so in a rough area but even though we were warned several times about thieves we never felt threatened.
The breakfast was expensive. The cleaners took away our open soap and shower gels every day which seemed wasteful.
The staff were friendly and efficient, the room clean and comfortable and despite being so near the railway was very quiet. Plenty of choice for breakfast. The hotel is in a superb location for access to the main line station, the metro and trains to Pompeii. Easy transport to the airport. We ate at local pizzerias and restaurants and the food and wine was tasty and cheap.
Staff trying to run reception and the bar was not the best arrangement.
Close to train Clean
We always stay at this hotel when visiting Napoli and will continue to do so. The location is good and very convenient for the local train and metro services with plenty of eateries in the area. A kettle is provided in the room with tea and coffee.
Paper cups in the rooms for the tea and coffee is not good. They should replace these with china cups before someone gets scolded.
Staff were helpful.
Absolutely filthy! Carpets and shower were beyond disgusting and I'm not a fussy person. My white socks were turned black from the carpet and all 3 of us refused to use the grime covered shower. Plaster coming off walls. Smell of stale smoke. Apparently it is going to be overhauled and join the Ibis chain next year.
Good location, close to transport and city centre, very good access from/ to the airport Great staff, usefull information and services provided
Nice friendly staff
Carpets needs changing
The room was clean and was booked according to our requests (e-mails were answered less than in an hour, even at night). Sound isolation is very good - I couldn't hear neighbours at all, windows are soundproof as well. There was no problem to check-in at midnight - there is a lot of rubbish in the area near the hotel but nobody tried to steal our bags (we walked from piazza Garibaldi).
The smell of smoke (not permanent, probably because of ventilation from another room) in the bathroom (we booked a non-smoking room).
Location is close to the central station
Staff were very helpful and friendly. Breakfast was OK
Very old and dirty carpets. Kettle very dirty.
Staff, rooms, clean and tidy.
amazing stuff service. very good in room TV (quality and channel) close to metro/trains
area is not nice and safe. not so close to tourist area (~ 15 min by walk) train noise in room carpet old and dusty In room wall was dirty.
Close to central train station. Variedade breakfast, atentivo staff
Run down vicinity, but may be a problem all over the city....
Location was excellent,restaurants ,train station ,shops,bus to airport. Very handy.
- very friendly and helpful hotel stuff - hotel is placed very close to the railway station (train station) and metro
- hotel should be refreshed, in particular carpets should be changed (I would not recommend to walk barefoot) and walls should be painted again - I would not recommend to leave the car close to hotel as streets are quite narrow and there is a risk that it would be scratched or so - I would also not recommend to walk alone on the streets especially in the evenings - hotel is placed near to the train station (this is it's undoubtedly adventage if someone is planning to travel by train though the Italy) but if you get the room with windows on the railroad tracks you will not sleep well.
Great location - next to rail and bus station. Easy to get to the airport Hotel staff informative, helpful and friendly.
Scrum time at breakfast Hotel need more staff to ensure that it runs smoothly.
I have stayed here a lot of times and the staff are always very friendly and helpful. The breakfast is very good and there is free wifi. It is conveniently located for the the train and metro station.
The bar is often not attended and more could be made of the bar area and outside sitting area.
Clean and comfortable, friendly staff
Located close to the station, not the best area of Naples
Efficient check in procedures and helpfulness of the staff. Good located from bus and rail station, city centre and rocky shoreline.
In essence only unstable Wi-Fi which disconnects after few minutes of being inactive. Not convenient when doing (business) mails in the evening. After persistent complaints to staff it was eventually solved. Temporarily. In these days free and good working Wi-Fi should be a standard feature in each hotel and the individual rooms. This is a good hotel (chain), so why irritate guests with limitations on connectivity?
It is situated on central site.so easily accessible... room was spacious
most of the staff was not good in response... least bothered about the problems.. just one staff was good who listened and solved the problem.
The location is very good,close to the central station. It may be hard to find in the beginning because of all the construction work going on in the area. The rooms are standard, like in any Mercure hotel and they are quite clean and modern. Internet is ok all around, reception staff is helpful.
The breakfast is poor, they say you have a lot of choices but actually except for the pastries the other things don't seem tasty at all, even the fruit juice is made from concentrate.
- near transport hub - clean considering the area; - the breakfast was good - the staff was very helpful and responsive
- the area as it was very dirty, crowded and messy;