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Mercure Palermo Centro
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7.8
Top
Based on
334
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Solo traveller
United Kingdom
June 29, 2009
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Location is excellent, and ideal for short trip. Bar prices extremely expensive. |
8 |
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Lee
Young couple
cornwall,
United Kingdom
June 19, 2009
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the hotel is a very well run hotel and everything that we were told about our stay happened as promised. The staff were very helpful. It was generic of most hotels of its type. There was nothing unique about the hotel. But I can not complain about this. |
7.5 |
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Bjarne
Young couple
London,
United Kingdom
June 19, 2009
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Clean and simple hotel with a bed to sleep in bit rough around the edges |
7 |
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Wojciech
Young couple
Bailieboro,
Ireland
May 12, 2009
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Very good location, close to everywhere. Breakfast was lovley Staff was so not nice. This hotel is for reach italian buisnesamans, not for tourist, they are not frendly for tourist. |
9 |
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Joo
Young couple
Suwon,
Korea, South
April 24, 2009
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Very kind and helpful staff. You can meet the delicious scilian food everywhere near hotel. |
10 |
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Sarah
Family with young children
london,
United Kingdom
April 22, 2009
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Good location in centre short taxi ride from train station, beautiful chic room very large and excellent breakfast Staff were fine and helpful but didn't make you feel very welcome |
9 |
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Charissa
Young couple
Singapore,
Singapore
March 28, 2009
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There was a good variety of food at breakfast which was very good. Good location. Helpful reception staff. Room was clean. Shower door did not keep the water in well so the bathroom floor would get very wet after a shower. Toilet not well designed - it was difficult to get in and out of the shower. Wireless internet facilities were not working at the time of my stay. |
8 |
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Nick
Young couple
London,
United Kingdom
January 27, 2009
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Nice staff, moved us when our first room had no air conditioning to another room without fuss. Well located (central) and very stylish hotel. |
9.5 |
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Anonymous
Young couple
Australia
January 11, 2009
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The location was fine once we found the correct bus to get there from the train station. When we arrived, the electrical appliances did not work. Therefore, we were unable to use the TV or minibar. When we advised staff about this, they were most unfriendly and not very willing to help. Thus we had a very uncomfortable stay and felt very unwelcome. Breakfast does not start at 6:30am, as quoted. We also tried emailing them but they gave us the wrong address. |
5 |
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Arie
Mature couple
Herzeliya,
Israel
October 16, 2008
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location,modern room staff was not too welcome |
8.5 |
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M.
Solo traveller
Brighton,
United Kingdom
October 6, 2008
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The staff were very helpful and professional. |
8.5 |
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Carol
Mature couple
Croydon,
Australia
October 5, 2008
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Central location, good selection at breakfast There was no on site parking and had to wait some time for the car to be brought to us |
9 |
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Brian
With friends
STAFFORD,
United Kingdom
September 30, 2008
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breakfast,location Parking |
7 |
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Anonymous
Mature couple
United States of America
September 26, 2008
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Location close to the port where you take the ferry and breakfast was excellent as well. The rooms need some work, paint was peeling on the walls. Need some maintenance. |
7.5 |
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Ahmet
Family with older children
besiktas/istanbul,
Turkey
September 25, 2008
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location and accessibility was excellent |
8.5 |
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Elza
With friends
S. Paulo,
Brazil
September 23, 2008
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Yes ,I wrote that in my bedroon there was air conditioned failled |
5.5 |
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Sergio
Mature couple
sao paulo,
Brazil
September 22, 2008
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Location, cleanliness, hotel staff |
9 |
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Jean-marie
Mature couple
Bonheiden,
Belgium
September 16, 2008
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Fairly extensive breakfast buffet, daily newspaper, very comfortable location in town; a decent room was finally assigned following our complaint; too bad this had to happen as former guests seem to have had the same problem; such "attic" rooms should not be assigned - they do not reflect the price that is asked and the discomfort is too high in any way. Got small "attic room" on 8th floor (highest!) with mini bathroom; various defects in installation; deafening central airconditioning. Info at desk was photocopy and not readable; "non-smoker" room with ashtray + traces of burned cigarette; dirty carpet; leaking shower inundating bathroom; insufficient service at breakfast incl. uncleared tables/unrefilled buffet; not all personnel friendly. |
6 |
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Daren
With friends
Trapani,
Italy
September 9, 2008
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Overall enjoyed my stay and would stay again as the pictures say.....the rooms are small and they are not sound-proof |
8.5 |
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Grigorios
Young couple
θεσσαλονικη,
Greece
July 28, 2008
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Location No free parking |
5 |
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Paolo
Family with young children
South Australia,
Australia
July 27, 2008
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Hotel Staff Were Great, Hotel Decor and room interiors very good. Clean. Great Location People and Staff were helpful. Breakfast facilities and selection great also. |
9.5 |
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Anonymous
Young couple
Belgium
July 22, 2008
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The hotel has good central location, very close to main bus lines and Bus Seesight tours. Silent location. |
7.5 |
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Anonymous
Young couple
Spain
July 15, 2008
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good location Overslept due to no Alarm call as the phone in room was broken. Hotel staff were good to fix it and offered us a free dinner to compensate, really couldnt take dinner as was checking out! |
9 |
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Emily
With friends
West Drayton, Middlesex,
United Kingdom
July 15, 2008
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The hotel was really stylish, modern and clean and staff friendly and helpful. We left on the Sunday and were able to keep one of our rooms for a late checkout (6pm) with no charge, we thought this was excellent. |
10 |
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Jean
Mature couple
LEICESTER,
United Kingdom
July 9, 2008
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staff,position,quiet. breakfast- quality of fruit poor,limited selection of cereals and no fresh coffee |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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