The hotel was advertised with wifi in all rooms but the rooms in the porticello villa barely worked at all.
Secondly, on the day of check out, we wanted to use the sun beds for about 2 hours. After paying what we thought was good money already for the hotel, we were then told we'd have to pay further for the sun beds. They said we could have about an hour for free, which took us to 30 mins past our check out time.
Mind you, we had paid for 2 days worth of parking which expired around 3-4pm on our check out day, yet we left at 2pm. I wonder if we should have asked for a refund as they were trying to charge us for the sun beds!
Breakfast, although one of the morning waiters was a miserable sod!
Location was good.
Angelo at reception of an evening was excellent! He patiently and kindly gave us recommendations on where to have dinner, outlining on the maps clearly where they were. Both restaurants he suggested were excellent! He was a pleasure to deal with.