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Hotel Metropole
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When would you like to stay at the Hotel Metropole?| Room type | Max | Rate |
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| Triple Room |
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| Classic Double Room for Single Use |
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| Classic Double/Twin Room |
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| Deluxe Double/Twin Room |
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| Deluxe Double/Twin Room Lagoon View |
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| Family Room |
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| Quadruple Room |
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| Junior Suite |
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| Junior Suite Lagoon View |
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| Suite with garden view |
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| Exclusive Suite with Canal View |
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| Exclusive Suite with Lagoon View |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Family Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly.
Activities
Hiking.
Internet
Wireless internet is available in public areas and costs EUR 8.00 per hour.
Guest Parking
No parking available.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
07:00 - 11:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 4 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 70.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Carte Bleue, Diners Club, JCB, Maestro, CartaSi
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Tea is served from 15:00 to 18:00.
Lunch is served from 12:30 to 14:30; dinner from 19:30 to 22:00. The restaurant is closed on Monday.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Metropole.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
275
reviews
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Show scores of: |
Individual guest reviews for Hotel Metropole
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Family with older children
United Kingdom
February 26, 2010
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The location in excellent,a 5 minute walk to St Marks square and easy airport transfer by boat which took just under the hour .The continental breakfast was excellent offering a large choice and served by very friendly and efficient staff.The hotel is like a museum with many artefacts and you should definitely have a good look around the whole hotel. Our beds were extremily uncomfortable as they were so hard, we did point this out but they were not interested and said they were all the same ! I would expect a 5* hotel to have excellent beds.We also were not impressed by some of the front desk service for example when asking for our key we were ignored and on one occasion when he came over he then made a phone call before handing them to us . |
6.3 |
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Boras
Young couple
Osijek,
Croatia
February 21, 2010
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Everything was excellent! |
8.8 |
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Anonymous
Young couple
Ireland
February 17, 2010
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It was very poor value for money. Does not come close to being a five star hotel. Room was shabby and three star quality. Decor has not been updated in years. |
5 |
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Tarik
Family with young children
İstanbul,
Turkey
February 8, 2010
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Location is excellent. Staff is very kind and friendly. Hotel has various collections; hand made purse,wine openers, crucifix etc. and these collections decorates the walls. Each rooms are uniquely decorated, comfortable, luxurious and homely. Breakfast is very delicious. Variety of foods in breakfast is well elected. The hotel has Michelin rated restaurant. If you want to have your dinner or lunch, you have to make your reservation before your arrival. If you want to have your dinner or lunch at the hotel but not in the Michellin rated restaurant; you have to have it at the hotel bar. The bar is lovely, very comfortable and nice place to have lunch or dinner. Prices are very satisfied for the hotel. The complains I had were; the portion of meals were too little (even my 6 year old son has to give two orders of pasta). Drinks were also little; I had to ask for a bottle after my first glass of wine. |
7.5 |
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David
Young couple
brighton,
United Kingdom
February 3, 2010
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Charecter |
9.3 |
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Anonymous
Young couple
United Kingdom
January 27, 2010
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I have stayed at this hotel before and found the staff friendly and efficient. The rooms have always been of an excellent standard. The breakfast is very good and there is a wide selection of food to please all tastes. Very well placed given that all sites are within walking distance |
10 |
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Lijuan
Mature couple
Wuhan,
China
January 12, 2010
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Nice historic building Too expensive for what you get.Service was sometimes rude. Poor breakfast for a 5-star hotel. |
4.3 |
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Pavel
Mature couple
Moscow,
Russian Federation
January 11, 2010
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All was the same as in website, staff was wery, wery good, wery romance place. |
8.8 |
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Anthony
Mature couple
Stratford Upon Avon,
United Kingdom
January 4, 2010
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Staff were very friendly, attentive and polite Drinks and food at the hotel is not cheap. Beware of the bottled water left in your room. It's not in the minibar and there are no notices advising you but it isn't complimentary and you will be billed for it. |
8 |
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Assaad
Young couple
DUBAI,
United Arab Emirates
November 22, 2009
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The hotel was very good. The room was big and the hotel atmosphere and interior is fantastic. It is very very warm. It was the best thing in this trip to Venice since, my wife and I did not like the city at all and we shortened our stay from 2 to 1 days. but the hotel was really great. |
7.5 |
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Anonymous
Family with older children
Ireland
November 15, 2009
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The friendly staff, the excellent choice for breakfast . Small bedroom, but adequate for our stay, bed linen and towels changed every day. |
10 |
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Norman
Mature couple
Anchorage,
United States of America
November 11, 2009
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Staff very helpful, Lots of History Price |
8 |
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Anonymous
Family with older children
United Kingdom
November 2, 2009
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staff was very helpful - our room was just above the lounge and there was loud chatter drifting over late in the evenings - |
8 |
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Anonymous
Family with young children
Switzerland
October 29, 2009
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I liked the location of the hotel and the fact that they acknowledged our anniversary with a card and Prosecco. The breakfast buffet was small, but the food that they had was good. I didn't like the attitude of the staff. They were very rude considering it was an expensive hotel. We were there in October and although it wasn't warm outside, it was very warm in our room. When we asked about air conditioning, they very rudely told us that it was their winter so no air conditioning. Also, they had a complimentary water taxi to Murano and we felt very pressured to buy something once we were there. |
5.7 |
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Xiaodi
Solo traveller
Hatfield,
United Kingdom
October 24, 2009
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the hotel is fairly good, especially for their personal collected antics. the room is not big enough as what we have paid in price, and the bath room is not clean and confortable enough. The wi-fi doesn't work in the room, and not easy to access in the ground floor as well. |
7.5 |
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Anonymous
Solo traveller
Italy
October 12, 2009
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Location and condition of rooms Unbelievable price for the services offered. Stayed in the same hotel a similar period of half the price paid now. Will never stay again again under similar conditions. |
5 |
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Gary
Mature couple
Kowloon,
Hong Kong
October 9, 2009
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Though situated in St Mark Square, the hotel provides quiet and comfortable environment. The staff were professionals in the trade and their service was impeccable. |
9.5 |
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Dorothy
Mature couple
Catalkoy Girne,
Turkey
October 6, 2009
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The staff and location were excellent for getting round Venice, but you have to be aware that lagoon view means lots of noise from both people and the water traffic. I did not think the room we had was worth the money, it was with a lagoon view but no one advised us as to how noisey it would be! Would not advise anyone to ask for a lagoon view room. The breakfast was not that spectacular for the price we paıd. |
7.5 |
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Tessa
Mature couple
edinburgh,
United Kingdom
October 1, 2009
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Excellent location by the Grand Canal, close to St Marks Square. De Luxe bedroom was elegant. Very good breakfast. |
9.3 |
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Anonymous
People with friends
United States of America
September 29, 2009
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Everything was lovely. |
10 |
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Ruth
Mature couple
THETFORD,
United Kingdom
September 28, 2009
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Its location, Hotel staff made you very welcome and could not do enough for you. We received a bottle of Champagne from the hotel for our Wedding Anniversary |
9.5 |
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Michaela
Mature couple
Marburg,
Germany
September 28, 2009
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Wonderful stay - even the room to the Riva Schiavoni on the first floor was very quiet. Excellent site. breakfast: eggs only on demand and not included in the rate; bufet could be more vaious |
8.8 |
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Jill
Solo traveller
Sorrento,
Australia
September 25, 2009
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The location was great as was the room; I also liked the fact that it had a garden where you could have breakfast and that this was included in the price. Some of the staff were less than helpful |
8.3 |
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Rachel
Young couple
Hertford,
United Kingdom
September 19, 2009
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We choose this hotel for our wedding lunch in Venice and it was truly amazing. Everything was perfect from the location of the hotel, quality and cleanliness of rooms, service of the staff and the amazing food. This hotel exceeded our expectation and gave us and our guests a magical wedding day. |
9.5 |
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Barry
Mature couple
Cottered, Herts,
United Kingdom
September 13, 2009
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The gardens were beautiful and most relaxing to enjoy eating breakfast in or just to sit and have a drink in as was the atmosphere of the hotel. The staff were very friendly and helpful. The lack of tea/coffee facilities in the rooms plus no trouser press. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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