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Hotel Metropole
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8.2
Top
Based on
170
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Elmar
Family with young children
Surbiton, London,
United Kingdom
June 24, 2009
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nice and cosy atmposhepere, great oriental interior design, friendly staff |
9 |
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Anonymous
Solo traveller
Russian Federation
June 23, 2009
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Hotel is fine, especially location and decor, but actual stars level for this hotel should be not 5*, but 4* (which can be actually seen on the facade!). Servise and staff were good and friendly. |
6 |
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Michael
Mature couple
London,
United Kingdom
June 23, 2009
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Good position. Nice room. Helpful and friendly staff. Good breakfast. Michelin star restaurant. Comfortable lounge and bar. Air conditioning in the room was not very efficient. |
9 |
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Gary
Mature couple
Auckland,
New Zealand
June 18, 2009
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All staff at this hotel were extremely polite, helpful and friendly. The garden restaurant was lovely and the breakfast the best we had in Europe. We would certainly stay in this hotel again. The hotel was a little expensive but that was due to the time of year. |
8.5 |
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Andra
Group
Tallinn,
Estonia
June 7, 2009
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Location is very comfortable, luxurious interior, lovely rooms, sitting area, bars, restaurant - made us really feel like (I guess) one should feel in Venice! Our window was facing the canal - amazing view, amazing room, but we could not keep the window open because of the noise from the motorboats. And of course - expensive (but that, I guess, is nothing unusual in Venice) :) |
9 |
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Anonymous
Family with young children
United States of America
June 3, 2009
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The room was large. The staff was helpful and friendly. It was very expensive |
7 |
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Marc
Mature couple
Hudson,
United States of America
June 1, 2009
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Location was good. Staff are unfriendly, breakfast is continental only, the supposedly Michelin restaurant met was attrocious when compared to other expensive nearby restaurants (poor staff and food is sub-standard). Suite 303 supposedly overlooked the Grande Canal, but in fact overlooked a small side canal with hardly a view. |
6 |
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Anonymous
Young couple
United Arab Emirates
May 25, 2009
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when i booked this hotel its mentioned as a 5 stars hotel but it was just 4 stars hotel with very small room small room |
9 |
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Anonymous
Solo traveller
Italy
May 23, 2009
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breakfast!! and the room decor... I asked how I could get to Murano, and instead of sending me to the general district, the hotel sent me on a boat to a glass factory where I became a "captive" would-be customer (and because Metropole is lux, the prices at the factory were ridiculous). I did not get to see the rest of Murano, but worse I was held captive on the island way beyond the promised time of the boat's return for me. |
8.5 |
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Anonymous
With friends
United Arab Emirates
May 22, 2009
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arrived Venice @ 5 pm, checked in then walk in the city till 12 midnight, went back to sleep then checkrd out @ 7am to catch my meetimg in Mirano hospital then straight to airport!!!! staff really unhappy!!!!! but the location of the hotel is greaaaaaaaaaat. |
5.5 |
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Robert
Mature couple
Leeds,
United Kingdom
May 18, 2009
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The garden eating option is one of the hotel's redeeming features and the food was very good. The older front of house staff and the senior bar manager are all in the wrong job, they are arrogant, condescending, rude and apathetic. The hotel charges are extortionate. |
4.5 |
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Anonymous
Mature couple
Taiwan
May 16, 2009
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Classic with tradition, small and nice, friendly professional staff, and has one of the best resaurant in Venice, Italy Each room is uniquely designed. We were up graded to one of the best suites upon late arrival,and we did not even request for an up grade. |
10 |
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Anonymous
Young couple
Australia
May 8, 2009
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The hotel is in a great area of Venice, I didn't like how we paid almost 1000 euros for 4 days and they still charged 8 euros per hour for internet usage, I would not go there again just for this alone |
8.5 |
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Dorothy
Mature couple
co.galway,
Ireland
May 7, 2009
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Super location, yet nice and quite. Rooms very comfortable, staff extremely professional, buffet breakfast excellent. rooms were a little warm as the air conditioning had not yet kicked in for the summer. |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 4, 2009
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location for all facilities was great, also for site seeing and particularly st marks square and the grand canal pricy menues |
7 |
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Anonymous
Group
Austria
May 2, 2009
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Quiet room to the garden, berry sauce and tiramisu at breakfast, very little technology in the rooms which is good for relaxing, good mattresses, single room had a very low ceiling and was a bit small but was upgraded at request to a double room no body lotion or guest slippers in the room, boiled eggs and omelettes have to be paid extra at breakfast |
7.5 |
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Anonymous
Mature couple
United Kingdom
April 27, 2009
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Excellent location with superb views over the water and a few minutes' walk to San Marco. Very close to vaporetto so only one bridge to carry cases over. Excellent restaurant. |
9.5 |
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David
Family with older children
Ditcheat,
United Kingdom
April 20, 2009
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location and friendly staff with no aircon - rooms were too hot and opening windows resulted in influx of mosquitoes from garden! |
8.5 |
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Anonymous
Family with young children
Germany
April 20, 2009
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Hotel staff was great! They knew everything about the city, more than my travel agent. Very friendly too. The the third floor suite was wonderful and spacious. The location of the hotel was perfect. The first night, we had a room over the kitchen. It was awful, hot and loud. After complaining we were moved to another room. |
9 |
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Annmarie
With friends
Galway,
Ireland
April 12, 2009
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Old-world atmosphere wonderfully trained staff,could not be more helpful, museum quality collections and comforting places to sit and relax.Beautiful garden. |
10 |
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Matthew
Mature couple
BURY ST EDMUNDS,
United Kingdom
April 12, 2009
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The junior suite was well furnished, the breakfast and the breakfast staff were delightful and started each day off well. We can not help but be unhappy that there was no room service food available on arrival despite it being well within the hours stated by the hotel for availability. Even the bar had shut early on a Friday night. Then to have no table available in the restaurant on the Saturday night and not to have been asked if one was required. |
6.5 |
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Nicola
Group
London,
United Kingdom
April 8, 2009
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staff were excellent, rooms comfortable and beautifully decorated and location superb - close enough to St Marks Square but far enough to enjoy a quiet night's sleep. Wonderful ambience! |
10 |
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Anonymous
Family with young children
Italy
March 11, 2009
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very poor room service ,the staf at the bar refused to provide any room services at 7.30 pm. |
5.5 |
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Sally
With friends
Whitby,
United Kingdom
February 23, 2009
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Excellent breakfast, excellent sevice and reception. Great situation. |
9 |
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Greg
Group
APO,
United States of America
January 21, 2009
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Wireless internet service was advertised but was not availalbe. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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