Hotel Metropole    

Posizione, comfort, gentilezza staff, accuratezza del servizio, rapporto qualità prezzo.

Buona accoglienza. Cura dei dettagli e dei tessuti delle tappezzerie.

In complesso non è all'altezza di un 5 stelle. Bagno della camera 333 imbarazzante per un hotel di lusso. Luci nel bagno non sufficienti.

L'hotel si trova in posizione centralissima 300 m da piazza S. Marco, 50 m dalla fermata del vaporetto, è veramente arredato con cura, pulitissimo, dispone di tutti i confort ed il personale è disponibile e gentile, veramente un'ottimo hotel.

tutto ottimo E ben organizzato

Camera non disponibile all'arrivo ( oltre orario di disponibilità previsto). Prezzo della prima colazione troppo alto. Mancanza di flessibilità e falsa cortesia del personale reception.

Spazi comuni - arredi - giardino

Rapporto qualità prezzo, vista sul canale inesistente

Posizione Gentilezza del personale

Old Rooms

All great

Location was excellent

Price

Great location. Very friendly staff. A chic hotel. Elegant decoration

Very expensive. No AC in April and room was hot.

Everything.

Canned music

Excellent friendly and helpful staff. Well appointed and spotlessly clean rooms and hotel.

Drain block, feet soaked when taking bath. Vomiting! Stuffy and no temperature control heating system. Sleep in sweat! Too red! All 6 sides of the room are red. Horrible! No kettle, coffee, water....in minbar provided. All charged! No toiletries provided Pillow too hard. Can't sleep well. Change from triple to double with additional bed no refund because the double room has a lighter colour ceiling even the walls and carpet are still red. We are now recovering in Florence. This hotel is just excellent. Take Metropole out of your list. Otherwise, you have got shame! Authentic comments

Beautiful decor, excellent attention to detail. Like being transported back in time. Amazing breakfast, great lounge area and wonderful view. Unique atmosphere, wonderful use of scents and spices and eclectic mix of oriental and european decor. Vaporetto stop at the front of the hotel.

Dinner at the bar failed every expectation. Over priced and under delivered - would not eat at the bar again.

Sumptuous decor, attentive and courteous staff, beautiful lounge and bar with middle eastern influence and reminder of Venice's spice route history. Also they very kindly provided a bottle of Prosecco as we were celebrating our wedding anniversary.

Very Disappointing meal - we didn't think this was representative of a Michelin- starred restaurant at all. £££££ and it was awful. We were delighted with the do Leone restaurant at the Londra Palace nearby - same £££££ but superb so we ate there every day for lunch and dinner instead! Possibly new chef but the Michelin rating should be reviewed. The maitre d' didn't even apologise.

This was my first trip to Venice and I was extremely lucky to have booked this hotel. The rooms were excellent, staff extremely helpful, fabulous location just a few minutes walk from St Marks square, very easy to reach from Plazza Roma by water taxi and if you want, taxi from their own door onto the canals!!! A level of service way beyond the price I paid for this break! I will be returning next year and cannot recommend them enough!!! To be honest, I slept like a baby for the first 2 days I was there which was so welcome but also so unusual!!! I would truly recommend this hotel to stay at. Des Campbell

location

room too hot

Beautiful decor. Wonderfully efficient and helpful staff. Outstanding location. Uplifting yet relaxing atmosphere.

Friendly staff, nice beds quiet

Bar staffs attitude was a little off, mould on bathroom ceiling very small bath

Great location and friendly, attentive staff.

Suffice to say five star hotels don't come cheap but if you can afford it or looking for a special treat give it a go. I would say that breakfast at €30 per person is excessive and clearer pricing at the bar, lounge and mini bar should be addressed. Wi-fi (free) reception in our suite was non existent and our bed mattress needed turning as it felt like sleeping on a hill!

Sumptuous decor. Elegant antiques in every room. Heavenly linens.

Good classic hotel .. water front.. close to san Marco

bit on the expensive side..

Excellent hotel, superb location would recommend unreservedly. Stayed in junior suite and up there with best rooms we have ever stayed in.

Beautiful decor; great location ; great food ; very friendly staff

No extractor fan in the toilet; No feather/down pillow - they were quite hard!