Hotel Metropole

A estadia no hotel foi bastante decepcionante. Bem diferente do que esperavamos, depois de analisadas várias visitas ao site na internet. O ambiente, o serviço, e especialmente a "simpatia" (ou falta dela...) dos empregados não justificam o preço deste hotel.

O serviço e atendimento deveriam corresponder aos preços praticados!

Convenient position. Very helpful staff. Garden at the rear for al fresco dining. Room regularly checked and kept spick and span. Nothing too much trouble.

Scary pictures on some walls.

the location of the hotel, since Venice is very expensive the hotel location is near st. Marco square which is important. The package included breakfast and they had a good breakfast in Arab standards. we had a good location of rooms.

The Hotel itself do not reflect a 5 stars hotel standard like other hotels we have stayed in in Germany or Austria, so please do not be shocked when u check in. Even the beds are not comfortable. However I would say that it is better than other hotels in Venice and cleaner. It is very expensive they should review the charges, my recommendation to the hotel is based on two reasons the location and room cleanliness of the rooms.

Hotel is fine, especially location and decor, but actual stars level for this hotel should be not 5*, but 4* (which can be actually seen on the facade!). Servise and staff were good and friendly.

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Location is very comfortable, luxurious interior, lovely rooms, sitting area, bars, restaurant - made us really feel like (I guess) one should feel in Venice!

Our window was facing the canal - amazing view, amazing room, but we could not keep the window open because of the noise from the motorboats. And of course - expensive (but that, I guess, is nothing unusual in Venice) :)

Location was good.

Staff are unfriendly, breakfast is continental only, the supposedly Michelin restaurant met was attrocious when compared to other expensive nearby restaurants (poor staff and food is sub-standard). Suite 303 supposedly overlooked the Grande Canal, but in fact overlooked a small side canal with hardly a view.

breakfast!! and the room decor...

I asked how I could get to Murano, and instead of sending me to the general district, the hotel sent me on a boat to a glass factory where I became a "captive" would-be customer (and because Metropole is lux, the prices at the factory were ridiculous). I did not get to see the rest of Murano, but worse I was held captive on the island way beyond the promised time of the boat's return for me.

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Classic with tradition, small and nice, friendly professional staff, and has one of the best resaurant in Venice, Italy

Each room is uniquely designed. We were up graded to one of the best suites upon late arrival,and we did not even request for an up grade.

The hotel is in a great area of Venice,

I didn't like how we paid almost 1000 euros for 4 days and they still charged 8 euros per hour for internet usage, I would not go there again just for this alone

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