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Starhotels Metropole
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When would you like to stay at the Starhotels Metropole?| Room type | Max | Rate |
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| Double/Twin Room |
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| Double Room for Single Use |
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| Special Offer Double Room |
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| Double Room |
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| Triple Room |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Airconditioning, Designated Smoking Area.
Services
Room Service, Meeting/Banquet Facilities, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Fax/Photocopying, Ticket Service.
Internet
Wireless internet is available in the entire hotel and costs EUR 10.00 per hour.
Guest Parking
Private parking is possible on site and costs EUR 30.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Starhotels Metropole.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
911
reviews
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Show scores of:
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Individual guest reviews for Starhotels Metropole
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Brian
Young couple
Co. Wexford,
Ireland
March 7, 2010
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good services provided at receptition room services prices were way over priced!!!!!!! |
9.3 |
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Hazel
People with friends
East Kilbride, Glasgow,
United Kingdom
March 4, 2010
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I liked the location of the hotel and the staff who were all very friendly. The room we were allocated was extremely comfortable with all the necessary facilities. |
9.5 |
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David
Young couple
AMSTERDAM,
Netherlands
March 3, 2010
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Great location for arrival via Termini, and also walking distance for younger travellers to most attractions. Very pleasant and helpful staff. Clean and well equipped rooms and a very pleasant bar. We picked a Rugby World Cup weekend so the hotel was extremely full. The sheer number of guests meant that the buffet breakfast was a challenge. |
10 |
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Peter
Mature couple
Haydon Bridge,
United Kingdom
March 3, 2010
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Overall an excellent hotel,spotlessly clean,very comfortable and efficient staff. Excellent breakfast Air Con was switched off and room was too warm at night,apparently too early in year to have A/C available |
9.3 |
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Tracey
Mature couple
Manchester,
United Kingdom
March 1, 2010
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Ease of booking in. Upgraded by reception staff upon our arrival. Staff very curteous. Fantastic location for termini and for access to various sights. Would definately stay here again. |
9.5 |
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Yuliana
People with friends
Moscow,
Russian Federation
February 25, 2010
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Very good location, friendly and helpfull staff, good breakfast, clean and fairly large bathroom, nice bar at the reception area, overall very good experience Room was a bit too small (I'm not sure that we had the right room category compared to what we had booked), was too hot in the room and due to the fact the hotel has central heating there was no way to reduce temperature at night |
8.3 |
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Howard
Solo traveller
Southend-on-Sea,
United Kingdom
February 24, 2010
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All the staff I encountered were very helpful, the hotel aws located close to the main railway station/metro, which made getting around Rome easy and cheap. |
8 |
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Robert
Mature couple
Carson City,
United States of America
February 21, 2010
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This place was very nice. Perfect location near Termini Train Stazione. Excellent breakfast. Great staff they moved us from an unsatisfactory room to a very ncie one at the drop of a hat. |
9.5 |
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David
People with friends
Nantwich,
United Kingdom
February 18, 2010
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I have no cmplaints and the staff were always attentive & helpful. |
8 |
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Petar
Solo traveller
Beograd,
Serbia
February 17, 2010
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Decent, albeight little pricy hotel at convenient location Room needs refurbishing |
7 |
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Ekaterina
Young couple
Moscow,
Russian Federation
February 14, 2010
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pretty close to main transportation routes distant from the main tourist attractions. Hotel staff is indifferent to any of your needs. |
4.3 |
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Nikos
Young couple
VRILISSIA,
Greece
February 5, 2010
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Perfect location, clean and spacious room, polite and helpful staff. Definitely going back in the same hotel once back in Rome Internet access should be easier and free |
9.3 |
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Anonymous
People with friends
Greece
January 28, 2010
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cleanliness we booked a 3-bed, there were two beds and a sofa/bed, totaly unacceptable. impossible to sleep on. |
6.3 |
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Anonymous
Mature couple
Sweden
January 27, 2010
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The Starhotel Metropole is very conveniently located right by Termini, although at a safe distance from the most disturbing areas surrounding the station. It is surprising good and spotlessly clean -- very close to a 5 star rating and certainly better than 5 stars in many countries. My only criticism is that the coffee and water for tea was luke warm at best for the early breakfast guests. |
9.5 |
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Petr
Solo traveller
Luzern,
Switzerland
January 26, 2010
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!expensive! Wi-Fi (22Euro/day). This should be complimentary in 2010. |
8.8 |
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Anonymous
Young couple
Ireland
January 20, 2010
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Front desk people very good. All staff were very couteous. Room was excellent. |
7.5 |
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Elizabeth
Family with older children
Caringbah,
Australia
January 18, 2010
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The staff were helpful, nice hot breakfast, good location just 10 min walk from the Colosseum. We had a hire car and had parking in the hotel at a reasonable price. The 'open weave' effect on the bathroom ceiling. It seemed dusty and perhaps somewhat unhealthy. |
9.3 |
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Anonymous
Family with young children
Australia
January 18, 2010
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The staff were great, very helpful & we were even upgraded to an executive suite when there was a problem with the heating in our room. The breakfast was great, full hot and cold buffet. We traveled with our 22 month old daughter and were very comfortable with the hotel & the location was perfect, within walking distance to all major attractions. Would stay again, wouldn't even bother looking elsewhere! |
9.3 |
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Anonymous
Family with young children
Russian Federation
January 13, 2010
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Staff was not prompt to replace broken arm chair (legs were much higher than head) the evening we arrived, so one of us had to sleep one night on the floor and we changed hotel next day |
5.5 |
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Yury
Mature couple
St.Petersburg,
Russian Federation
January 12, 2010
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Nice hotel, good breakfast. Very close to Termini staition but on quiet street. Easy to be found and good for travellers for one or two nights. Quite far from main attractions, old furniture |
7 |
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Tatiana
Solo traveller
Moscow,
Russian Federation
January 11, 2010
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Spacious rooms, reasonable pricing. On my arrival I was given a room with continuous loud noise of working ventilation system belonging to nearby building. I didn't understated the source of noise immediately, believing that it was caused by internal facilities and left for the city. On my return late in the evening I realized that nothing could be done about the noise and informed the administrator accordingly. He has sent staff to check and then it took them half an hour to verify that my information was correct. Then it took them another half an hour to remove me to the other room. It all took place at almost at midnight and nobody has apologized for inconvenience. In fact I'm sure that they were well aware about the noise beforehand. Rooms' interiors need renovation. |
7.5 |
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Anonymous
Family with older children
Indonesia
January 10, 2010
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The hotel has new renovated rooms, the bathroom was clean and has a towel heater. The bed is good with extra pillows. The hotel is in walking distance from termini train station , you can catch a shuttle bus from the airport for 8 euro / person and walk to the hotel. Breakfast is standard continental. If you're driving, the hotel provides basement parking with a fee. Another option is to park outside in the street. TV is not flat screen , internet is available with a fee. |
7.5 |
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Anonymous
Family with older children
Belgium
January 9, 2010
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staff is very kind and friendly. The room is too hot to sleep, when I stayed in this hotel in the middle of winter. When asking how I could make the room cool down, the staff said that only thing I could do was to open the window, because the air conditioner does not work for cooling the room in the winter. The staff said that every room was the same condition, and changing the room was not make anything different. I saw several room opening their window like us. |
6.8 |
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James
Family with older children
Ladera Ranch,
United States of America
January 6, 2010
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The manager who checked us out did try to rescue the situation and was very pleasant, but after the room and other things, it was too late for us to stay. We left after one night rather than stay all four. There where lights out in the room, the remote didnt work, and the staff at check in was unpleasant, to name a few things. |
5 |
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Jeremy
Mature couple
Gorey, Co. Wexford,
Ireland
January 4, 2010
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Everything as it says on the tin:- very comfortable and quiet rooms, excellent service, very good breakfast and very well located. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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