Starhotels Metropole

Barátságos és gyors pincérek a reggelinél. Azonnali intézkedés hauskeeping takarító személyzet véletlen tévedése alkalmával (hiányzó törülközők pótlása egy telefonra, azonnal).

A szoba kilátása hátsó frontra, egy 8 méterre lévő épületre, annak ablakaira nézett, de ez egész nap várost nézőknek, csak este hazatérőknek nem lényeges. Az utcán éppen folyó egész hetes építkezés (légkalapács) a kora reggeli órákban viszont igen zavaró volt, ez ellen határozottan fel kellett volna lépnie a vendégek védelmében a Hotel vezetésnek. A garázsba leadott autó kulcsai végig a garázsmesternél maradtak, nyilván, hogy a kicsi és szűk garázsban szükség esetén mozgatni tudja az autókat. A kulcs nélkülözése nem jó érzés, bár természetesen hozzá nem nyúltak semmihez, és nagyon készségesek voltak, londinert hívtak a csomagokért, távozáskor gondosan kiálltak előre.

The reception staff were pretty good with information

It took the hotel two days to rectify the ac systems. It was only done after numerous complaints.

Check-in was not so comfortable. We changed room 3 times as resever room (triple room) was not avaliable. But eventually we've got suit for the same prise. Thanks to hotel management & service personal.

not very roman but so what go outside for atmosphere clean and moden comfortable room

Excellent hotel, convenient location for all the attractions.

It was very comfortable, clean and well presented. The location was excellent and was great value for money

The location of the Hotel is ideal in Rome near the train station and many sightseeings. The staff is welcoming, the room is cosy and modern.

We liked the location, friendly staff and good breakfasts.

Poor selection of non paid TV channels, very expensive internet connection. In a 4 stars hotel in other cities we had free of charge or acceptable price for internet.

The rooms were very plush in accordance with the steep charges.

Even in the upgraded superior room (I think it was the deluxe), there was no bath tub just a shower. We were disappointed with the location as though its near the train station, we did expect it to be not in a very run down street and neighbourhood. We paid Euro230 per night so that would have got us the Ritz in London. It was in the equivalent of King's Cross.....

Reception staff were very good and very helpful.

The rooms nor the hotel could provide an iron only a next day service.

The room was comfortable for 3 people, clean and pleasent.

The brekfast was limited, special order from the kitchen was very expensive.

I appreciated the fact that everything we needed was in the room. Even a small tv was in the bathroom which was very convenient. They didn't miss any details. Our stay included breakfast and it was very good and lots of varieties. I was very pleased.

Dining at the hotel was pretty expensive so we dine in other restaurants nearby.

The bed was very comfortable room size was just about right. There are tea and coffee making facilities but no milk provided for these facilities offered an inconvenience to the user. Breakfast could be a bit more varied in the morning what about pancakes.