Starhotels Metropole  

Bra läge med kort avstånd till Termini(tågstationen) Utmärkt läge till tunnelbana och bussar. Promenadavstånd till alla sevärdheter. Bra hotellfrukost. Hotellet har också lunch- och middagsservering. Mycket bra klass på maten I restaurangen,åt middag några gånger, bland det bättre om man jämför med restaurangutbudet för övrigt.

Nej allt var till belåtenhet.

Dålig ventilation på rummet .

Hotellet och hotellrummet var bra, frukosten bra och personalen trevlig.

Service vid mottgandet, rummet, städning, relativt nära til det mesta. Och så frukosten! Palle

Lite råddigt längre bort på gatan kvällstid

Bra läge sett till att hotellet ligger intill Termini (Roms Centralstation). Enkelt att ta sig till olika platser via T-banan. Bra standard på hotellet. Rent och snyggt. Ger intrycket av att vara relativt nybyggt. Bra standard på rummen. Det negativa är Personalen på hotellet som alla verkar ha missat utbildningen om Service och gott bemötande...Bortsett från dem så klarar sig hotellet rätt bra. För den som är ute efter lite mer romantiska restauranger så får man vara beredd på att ta sig med taxi (ca 100 sek) till ex. Travestere. De restauranger som ligger runt terminiområdet är inget för den som är ute efter Lady och Lufsen style. Mer åt turistsyltor.

Toppenläge mitt I city och nära centralstationen. Jättebra frukost!

Rummet var fräscht och personalen hjälpsam.

Hotellet var helt okej men absolut inte, enligt min mening värd de pengarna som man får betala. Frukosten var riktigt tråkig.

Läge, pris, frukostbuffé och service

Läget var perfekt. Närhet till allt. Gångavstånd. Fint gym & bra att frukost ingår.

We stayed at the Metropole for the duration of our week in Rome for which we were in the city to be married. Our experience with the hotel was positive even from before we arrived. We needed to have a heavy box of medication delivered to the hotel by courier from Ireland. Upon requesting the hotel to take delivery of this they were most helpful and reassuring that they would take care of it in advance of our arrival. This was indeed taken care of without any hassle. Breakfast - a comprehensive spread including breads, pastries, bacon, egg, sausage, cereals, juices, ham as well as many hot drinks on request. Room - very well air-conditioned, spotless, well-supplied with usual necessities, very comfortable. Reception/lobby are - a large reception area that merged with the bar area to provide a very relaxing yet not boring space to chill out and 'take it all in' if you wanted to escape the Roman heat. Very appealing. Staff - zero complaints here. Any that found out that we were getting married were genuinely excited and warm in their good wishes. The porters made special efforts to warn guests about the dangers to tourists of pick-pockets etc around the city. Lifts - functioning, clean and frequent. Location - the hotel is a short walk to the main Termini station which is on the metro line as well as being the main city station - there is a direct line to da Vinci Airport from here (30 minutes). Termini also has a busy and useful shopping mall. The hotel is probably closer to the less busy Republica Metro station so you have good options either way. If we ever return to Rome we will stay in this friendly, spotless, luxurious and well-located hotel in a heartbeat and recommend it strongly without hesitation.

Our negatives are not about the hotel but we would like to share them just because they might benefit others. On our third full day in the city my wallet was stolen on the metro - there was not too much cash inside but obviously I had to cancel cards etc and who likes to become a crime statistic! This is a significant problem in Rome, particularly on the underground system and in busy places. You will receive many warnings from good hotel staff, waiters and other miscellaneous well-meaning Romans. Take every care to secure your possessions while outdoors, We met several people who had near misses and indeed had items stolen. Certainly do not carry any important documents with you around the city if possible. This had nothing to do with the location of the hotel by any means, it is a serious and citywide problem but if you take the right precautions and are a bit more careful than me (though I thought I was being very careful!), you will be fine. Unless you are a lover of serious heat that burns through the soles of your footwear to the top of your head, stay away from Rome in August and probably July as well. It was beautiful to look at but hard to take and on ocassions it prevented us from actually getting on with normal day-to-day activities. We genuinely have no negatives to report on the hotel itself.

The location close to Termini station is suberb. The hotel staff is very friendly and professional. The breakast was very good. The rooms are very comfortable and well equipped. Good value for money.

The front desk staff was very helpful, especially Cristina. There were many choices in the breakfast buffet. Location was great and you may walk to the tourist sites- Colosseum, Trevi fountain, Roman Forum, Museums, restaurants, delis and fashion outlets. The beds are comfortable and room was clean.

I chose this hotel on the internet via Bookings.com for its location & Trip Advisor recommendations. Was pleasantly surprised to find the high quality. Italy must do something about its postal service though...It is appaulingly bad.!!!