Hotel Metropolis  

I love the hotel and spacious single room which included a double bed. Workspace desk was great. The breakfast was fantastic. Best quality that I found while staying t different hotels in Europe. The meal was included in the price of your room. The first night I went down for a glass of wine the bartender offered me chips to take back to my room to have with my wine.

During my stay I found that the hotel staff had entered my room when I left for 2 hours of shopping. The cleaning lady didn't enter my room until I returned. One should always pay attention to their surroundings, and no one should enter your room other than to clean it. When I questioned the Hotel receptionist on November 22, 2011, she pretended not to understand English very well when I confronted her as to why someone would enter my room other than to clean it. Before leaving the hotel I had a detail conversation with her about airport shuttles and the internet. She stated that they have the right to remove glasses from the room. I could also tell that the trash was gone thru in my room. I felt like my privacy was envaded and wondered if cameras where hidden in my room. I also found it interesting that both male/female receptionist can quote a person two different amount for a ride to the airport. Instead of paying 50 to 55 euros that the hotel quoted. I called airportshuttle.it and paid only 25 euros. By the way Each additional person pay only 6 euros each.

Very nice hotel. Although the hotel is on a fairly busy street, the rooom was not noisy at all and frankly, there is no place in Rome that is not busy or noisy. The hotel is on a corner literally one block from the Lepanto metro station (which is about 6 stops from the Rom train station) and approx 15-20 minute walk to any historical site, church or fountain that you would want to see. The Vatican is about a 15 minute walk and the other important piazza's are all accessible by metro if you don't want to walk. The room is not large, but its very clean, it has a desk and chair, a good size bed, free internet access, a comfortable bathroom and the breakfast is very good with good service. I found the staff to be very helpful, accomodating and nice. There are good restaurants nearby and the area is not crowded or full of tourists.

No complaints. My first room seemed to have a bug problem, but as soon as I called the front desk, they immediately changed my room and sent someone to help me with my luggage, so it was a minor problem that was quickly resolved.

Loved the minimalist boutique new feel to the hotel. Some staff were lovely but the receptionist was a wee bit frosty but still helpful. A smile goes a very long way. Shower facilities excellent and modern.

There was no hot food in the restaurant and the bar was tiny..

Room is clean everytime. Breakfast was good.We can order hot caffe latte, cappucino , milk and more. Stuff were friendry.

Frigo was broken. A man of front was not smily. Noisy.

The decor, facilities, location and price.

The hotel is very conveniently located near Lepanto station, which gave us easy access to many of our destinations. The rooms are nice but not particularly spacious. Breakfast buffet was of fair value and breakfast staff were very helpful.

Our rooms were close to the main road, so it could be noisy from time to time even at night. The wifi provided had problems during our stay so we had to use the wifi in the reception room. Our maid didn't clean the room very well, but most of the staff at the restaurant were very friendly and helpful.

Staff were very helpful-printing off tour vouchers and boarding passes and generally welcoming-there was free wifi in the room-filling breakfast which catered for a wide range of needs-gorgeous room, nicely designed, modern inside but old feel outside-nice toiletries- hot tub. Metro very close (at the moment it shuts at 9 P.M. so we got the metro to the furthest attraction and then walked back up eating along the way!)

The distance from the centre didn't bother us as we loved wandering about and through my iphone found a great restaurant just down the road but some may think it is too far. It was about 10 minutes to the Vatican and 10 minutes to the Piazza del Popolo but other attractions are further.

I was so please to see such hotel in Rome. Services was excellent with quick response to any comments

Bath room was good but with-out louck!

The hotel is beautiful and modern. The staff were very nice and helped us find places for dinner and the sites. We traveled during the week and to our surprise, after breakfast we walked behind the hotel and found wonderful clothes and food markets! We wish we would have known about this so we could have bought fresh fruit to nibble on. The restaurant staff was splendid! Very professional and helpful. Good food. Good location for shopping!

The beds were a little bit hard. I have lived in Europe for years, so I realize that you cannot have all the comforts of an American 4 Star hotel.

Convienent location and fair price. Nice breadfast. Staff was very accomodating.

WiFi was difficult to use, perhaps one needs to speak Italian.

great location, beautiful, fresh breakfast

ventilation in the room, we had to sleep with window open to have something to breathe with at night

Restaurant open from time to time only, not a lot of choices. Room service from time to time only as well.