Starhotels Michelangelo Florence (佛罗伦萨米开朗基罗星际酒店)    

设施不错，而且安静

房间内Wifi收费

店员服务态度，包含的早餐，房间的舒适度，

Wifi每30分钟要重新要账户密码重新登录，位置方面感觉偏了点，从火车站出来经常要多花1.5欧坐车回酒店。

價錢適合，適合自駕

早餐一般 ，桌面凌亂

Very nice and clean hotel. Friendly stuff. Convenient location. 20 min walk from city center. I recommend it.

Wifi is free only at reception.

The hotel is very nice, modern and clean. The location is great, conveniently located in the central area, next to the tram station. In fact it's nice to be a bit away from city noise. The breakfast also was lovely. We really enjoyed our stay for 2 nights. We definitely recommend this hotel... Love it!

Nothing to say.

Good hotel at good position, nice rooms.

Very modern and efficient staff

A bit far from the centre of Florence

*Staff very frindly and attentive *Beautiful interior designs *Love the comfort of the room *First 4* hotel I found in Italy that service tea and coffee with kettle in room- which is a standard expectations for 4*- however not all Italian hotels do-but this one did

I like their counter services staff very helpful...thanks during our stay in this hotel

Clean, comfortable at reasonable price. The distance from train station was reasonable. Since Florence itself is a small place, the distance to the city center (10-15min walk) did not matter. All staff (especially Martina) were helpful in helping us book a day tour in Tuscany and giving us various other tips etc. Our daughter enjoyed the extra bed very much. Tea/coffee maker is very appreciated.

Only disappointment was wi-fi. It was free at the reception/lobby but not in the room.

It is around 3km away from city center and just near the river Arno. Internet is only free in the lounge,you have to pay to use the internet in your room.

Everything, unless the girls from the receptions.

The girls from the reception,

it's was very great time during staying your hotel. especially, the staff of the reception desk was very kind. thank you very much for your kindness. i hope to visit your hotel and Firnze again someday. and also i recommend my friends to visit your hotel.

the breakfast was needed to be various.

Family rooms (suitable for 4 persons) with a good size. Beds are comfortable. Walking distance from the city center and smn station, but located in a peaceful area. Chambres de bonne taille pour une famille de quatre personnes (mais salle de bain petite). Literie confortable. Proche du centre ou de la gare SMN (15-20 mn à pied), mais dans une zone plus calme.

My credit card was debited immediately after the booking (3 weeks prior to check-in), even if the terms and conditions of the booking were clearly stating that no deposit was required and that the booking was cancellable up to 24 h prior to arrival. After claim, the hotel promised a refund that never came. After a reminder, we were told that the refund was pointless because we were close to our check-in date. Such a practice is just unacceptable. Small bathroom. Breakfast products are of bad quality. Except if you request it separately from the waiter, coffee quality is just far from what you could expect in Italy. The hotel needs to be refurbished. L’hôtel a prélevé dès la réservation (effectuée 3 semaines avant) la totalité des 3 nuitées, alors que les conditions de ventes stipulaient bien que la réservation était annulable jusqu’à la veille de l’arrivée et qu’aucun dépôt n’était requis. Lorsque cela leur a été signalé, ils ont promis un remboursement qui n’a jamais été effectué. A la seconde relance, ils ont déclaré que c’était inutile car nous étions proches de la date de début de séjour. Ce genre de pratique est tout simplement inacceptable. Produits utilisés pour le petit-déjeuner de qualité médiocre et, sauf à le demander à part, un café d’une qualité indigne de l’Italie. Hôtel qui a besoin d’une rénovation.

The overall impression of the hotel was wonderful, but however, there were some downsides to it. We regard the main advantage of the hotel - its location. There is a bus stop nearby where C2 and C3 buses going through the city center have their final and start stop. We bought a 24 hour pass for 5 euros and used it well to see the entire center and attend the COOP supermarket in 10 minutes ride on T1 tram. The staff tried hard to be helpful and they were generally very nice. The breakfast was decent except for the very bad coffee which is a shame for the country of coffee lovers. The presence of the electric kettle was very useful.

We stayed at a superior double room, and the first impression was nice. But then we noticed some flaws; the gilded elements were scratched, and the furniture was a little chipped. The television has only 15 channels, which are not even digital. We were unlucky to have a cold spell, and it was freezing in our room. The staff just brought us additional blankets, but did nothing to fix the conditioning, and we had to warm ourselves in the bathtub, which spoiled our stay in Florence.

I will readily raccomend this hotel, if you are willing to shell out a little bit of extra cash compared to other hotels in the same range. The room was very big and extra confortable, the staff was friendly and ready to help and the general feeling was great.

The staff are very friendly.

For those who do not like to walk it is 20 minutes to the center

+nice decoration +comfortable lobby

wifi just in lobby!!!!!!

Lovely hotel and with tram stop very close to hotel, very easy to access central Florence. Even without tram, it takes 15 minutes to walk to Ponte Vecchio

The staff are not particularly friendly or helpful. Again as some reviews state, they are more used to business travel so family staying with children (10 & 12) are not particularly welcomed in my opinion

I stayed here the night before I was to fly out of Florence, after a 3 week visit and course of study. I booked online without having seen the hotel since it is a little out of Centro. I was happily surprised when I checked in. The hotel may be 3 stars however, it is modern, updated and beautiful with a 4-star staff. Since I was leaving before the included breakfast, they prepared a cold breakfast to take with me to the airport. I could see the top of the Duomo from my window.

There was nothing I did not like. I did have the handicapped accessible bathroom but for the cost, I did not mind.

We stayed there for 4 nights in the middle of a heat wave in August but were so happy with the facilities at the hotel. The room was clean, cool and modern and the breakfast was well worth waking up to. We even had a room with a view. The staff were very helpful.

It is a very modern hotel with small but nice rooms. A pleasant place to stay.

It was a bit away from the centre of Florence. The shuttle service to the train station seems very infrequent, however there is a bus and tram service nearby.

Excellent and helpful staff...lovely room, immaculate and nice.

Breakfast was to end at 10:30, but staff began removing food at 10...which I thought was inappropriate...especially since we got there at 9:50!

When we looked we needed a family room and parking. The location was a 15 minute walk to the centre and parking was available at 23 euros. This was cheaper than the pay and display at more than 30 a day. The family room had the wow factor as the kids said.stayed extra nigh and price dropped even better value .super hotel and staff .

Nothing the best hotel of our trip this year would recommend 100 %