In this day and age, in such a relatively luxurious hotel, it was disappointing and aggravating to only be able to get wi-fi in a very limited area in hotel reception. The food was exquisitely presented and clearly produced by top class chefs but it was expensive and the portions were tiny.
This hotel is converted palazzo so its rooms, public spaces, terraces and gardens are extremely opulent. I would say it is just a notch below a genuine luxury hotel but that is reflected in the very reasonable room prices. We arrived quite late because our flight had been severely delayed and we were all extremely tired and hungry on arrival but all the hotel restaurant could offer us was cold cuts (carpaccio, sea bass tartare and dessert. So we were very disappointed to find no room service in a hotel of this quality. However, the breakfast buffet was excellent.
The staff were all extremely courteous, friendly and helpful. The rooms were big
and well appointed. The outdoor areas were
beautiful and generally well maintained and the pool area was superb.The hotel is about 3 minutes' walk from the ruins of Herculaneum and about 10 minutes from the Metro stop. The surrounding area is rather run down and the streets are somewhat squalid but that is par for the course throughout the neapolitan area. There is an excellent pizzeria near at hand on the corner of via Quattro Novembre , just down the street from the superb virtual archaeological museum. In the opposite direction on Corso Resina, about 2 blocks away, is the top class restaurant Viva lo Re.
We would return there without hesitation.