Crowne Plaza Milan City    

service, location, space

The hotel was well worth the travelling for.. First time in milan and I would defo go back to stay in the hotel again. Clean, comfy and friendly staff. Recommended.

Nothing I didn't like.

The Metro is right infront of the hotel

Not many restaurants around the hotel

The subway was handy being right beneath

The staff looked on and didn't offer to help with the luggage up the stairs from the carpark. Only one wifi code issued for each room. So if you have an I pad and a phone or lap top you can only access the wifi for free on one of them. Big thumbs down

Metrostation practically right under the hotel. Near the railway station (5 min. walk). Free wi-fi. Spacious rooms. Clean and friendly.

Room standard was very good The staff were very helpful organising things for us at the last minute

Even though the location was far from the city center,the underground station was just beneath it, which made our transportation much easier.

Some rooms are so noisy after midnight beacuse of the high noise comes from the nightclub.

very close to metro, near to Milan central station. clean and nice modern design. Friendly helpful staff

no free wifi but there are free use computers with internet at the reception.

excellent location with subway line just in front of the hotel. Main central station by 5mn walk.Parking facilities

Friendly staff, good room facilities. Handy location to Centrale Stazione.

WiFi was to be free, non provided. Breakfast was to be included, not provided.

Good position, well equipped rooms - all you need

Staff were helpful and room were spacious and clean eso the bathroom was very big.

It difficult to turn on or off the lights coz no clear indication on the panel. If have hot breakfast like omelet will be perfect. Not enough towels in the bathroom.

Very nice location and neat room!

Too much noise from other rooms!

Good money value, clean, confortable, new, good location.

The location is good, just 10mins walking distance from central station and it's right at the exit at one of the metro station, it's good the hotel is right in front of u when u walk out of the metro especially in cold weather. Staff are friendly and helpful, I stayed there alone but on the day I checked out, I had 7 friends coming in and stored their luggages at the hotel for few hrs, the staff were really willing to help! Great service!

Initially I were told that wifi was not free, but when I told them Booking.com indicated it's free, the staff gave me one wifi coupon cor free for 24hrs and I had to request it on each day. The coupon is only for one device only, when I used for notebook I couldn't use it for iPhone. That's the only drawback for the hotel, anything else is good.

Close to the metro

It gets noise during morning rush hour

The room was elegant and comfortable. The family split room worked well for us. We would highly recommend it.

The staff were polite and attentive.

The rooms were a little small and there was a lack of drawers to put things away.

Sara at Reception is superb. She recommended a great restaurant and is a credit to the place.

Everything! It's very comfortable and wonderful hotel! I will be back with pleasure!

Nothing

Very well located and comfortable rooms.

I find it very annoying that in the description in Booking.com it is indicated free wifi.WIFI Is not for free in all areas as indicated on booking.com!!! It is only available at the ground floor at the hotel computer. Also, in Booking.com it was indicated that this hotel has a shuttle service to the airport. We were informed that this service is only available at other Crowne Plaza Hotels in Milan but not the one in Milan City. It takes approx. 15 min to walk to the buses at the cs which does not make it convenient at all, especially when one of the reasons for booking the hotel was to have a shuttle service from the hotel...

Clean, designed rooms, music everywhere, fitness

space of the room, floor needs to be changed, some refreshment of the entire room

really comfortable location.

heard everything that was happening on the floor. something was wrong with sink.

The staff are very friendly and very helpful. The rooms are excellent - both in size and facilities. The Metro and train station are also very close.

The surrounding is too quiet and looks scary in the evening. The nearby restaurants are quite a walk and safety can be an issue.

Totally Everything!!!

Nothing!!!