Holiday Inn Express Milan-Malpensa Airport  

Una ubicación muy práctica para quien llega o sale del aeropuerto sin ganas de complicarse en la ciudad.

Poco personal, si bien atento, limita las prestaciones de servicios.

La gentileza del personale.

La comodidad

Que cuando ingresamos al hotel, con la reserva, "por falta de capacidad" nos hicieron trasladar a otro a 5 minutos de alli.

Estuve muy cómoda y tranquila, la ubicación cerca del aeropuerto me fue muy útil ya que estaba de paso, viajaba al otro día desde Malpensa.

El transporte del hotel no vino a buscarme a tiempo, a pesar de haberlos llamado 2 veces desde el Aeropuerto, los esperé 2 horas y todo el tiempo me decían que venían en 15 minutos. Esto es lo único que no funcionó mal. Otra cosa que me parece mal es que cobren el uso de internet por hora. Estuve viajando por muchos países y todos los hoteles tienen Wi Fi free.

Para ser express las habitaciones son comodas y tienes te y cafè gratis en tu habitación

Muy flojo el desayuno aunque de por si los italianos en general son flojos para desayunar

Muy cerca del aeropuerto con transporte gratuito.

Wifi de pago, incluso en zonas comunes, aunque tienen dos ordenadores con intenet.

Que estuviese a 5 minutos del aeropuerto Milan Malpensa, ya que debiamos con mi mujer, tomar un avion que partia a las 6 de la manana.

Que no tuviese un servicio de desayuno desde las 5 de la manana

Near the Malpensa Airport.

The staff was not helpful at all--didn't know how to get to Terminal 1 to return a rental car, made no effort to assist, very unconcerned about guests.

Spacious rooms.

Information on how to get there from the terminals.

Perfectly clean absolutely comfortable room with amazing linens! Excellent guest service, literally 30 eecond check in time.

The airport shuttle is not really 24 hours as advertised. A 5 minute taxi ride to the airport was €18!

Relatively large room, convenient location, cleanliness, general presentation, price.

It had a free shuttle,breakfast was included in our rate,nice and clean,restaurant on site ideal for a transit stopover between flights

Limited to 1 hour wifi in the room unless a " member" of some holiday inn club but they did allow free access to their desk top computers in the foyer area

Our stay at the hotel was most enjoyable. The staff in the reception area were very friendly and efficient. The bedroom was immaculate and looked as if it it had recently been upgraded. the room was fitted with everything that travellers. The buffet breakfast was of a very high standard and we really appreciated the free shuttle service to and from the airport. We hope to come to the hotel again in the future.

The outside garden areas needed attention to keep in line with the excellent standard of the hotel.

Τhe Hotel was very-very clean and very close to the airport for an early flight in the morning!! The breakfast was also more than i was expected!!

We have stayed at several Holiday Inn Express Hotels: this is the best, yet ; the room and bathroom were quite spacious and very modern with plenty of towels, toiletries, etc. and a roomy & very comfortable bed. It was nice and quiet for sleeping. The hotel shuttle was prompt, in the morning.

A small transportation detail:upon arrival, don't wait for the hotel's shuttle - do use the airport's free shuttle between airport terminals 1 & 2 (request the Casa Nuove stop); one has a short, but dark walk, and though the hotel is in sight, it feels a bit far - great if you're with someone else!

Clean, comfortable, friendly staff. Great value for money. Very convinient especially if you arrive late in the evening, you can comfortably stay overnight (park your car as well) and continue your journey in the morning.

Hotel is close to Malpensa Airport, just 5-minute drive. Hotel room is spacious and with big bathroom, clean and comfortable.

The airport shuttle is 30 minutes late! I arrived the airport after 11 pm and intended to take the last shuttle for hotel at 11:30 pm. However, the shuttle did not arrive after 12 am. Some guests made a few calls to the hotel to enquire the shuttle and were told it would arrive in 5 minutes. We had been waiting o0utside the airport for 30 minutes and got freezed!

room was very comfortable, easy shuttle to and from airport

no dining restaurant

Very convenient for the airport

The bar/reception area was really cold

Location was great! Very near the airport. They provided a shuttle service to & from the airport. FREE wifi if you're a Priority Club Member. Also includes a great buffet breakfast. We will be staying in this hotel the next time we need one near the Milan airport. Thanks to Julie Anne from the restaurant and Rolando (shuttle service) who were both exceptional!

I think I had lost my Gold Bracelet in the room and had sent a E-mail but this was unfortunately not replied.

good location, nice staff, good for the rest before or afterplane trip

Poor microwaved food, some of which was cold.

Very close to the airport, clean, nice staff, great rooms

hard to find. This was my second time so I was able to instruct the driver.

The hotel was equipped with more or less all facility that you may need to spend a night and the breakfast was very good. it was clean and modern. i recommend the hotel highly. helpful reception staff.

nothing to complaint about this hotel