Milani  

Wonderful staff! So polite and accomodating. The bellman, I think was Lorenzo, was great!! Lobby was very nice. Room was huge compared to some other comments I've read about Europe hotels. Bathroom well stocked (towels, soap, shampoo). Breakfast buffet offered good variety. Five minute walk from Termini Station. We felt very safe. Hotel holds onto room key during the day and we were able to keep our valuables in the room safe. My daughter lost her wallet somewhere in Rome...actually she dropped it in the room and the hotel contacted us via e-mail!!

For us Residents - McDonalds is the only place that had ice in the drinks. We were given the "heads-up" about safety around the Termini Station after dark and pick-pockets. We were aware of our surroundings and felt very comfortable in the area. A big thank you to the staff for helping out the American tourists!

good location. room cleaning and towels changing every day. friendly and english-speaking staff.

ringing of church bells at 7am every morning:))

We liked the location, as it was a block and a half from the Termini Station - from there we could pick up the train ( for a day trip to Orvieto) or the subway to other areas in Rome. The breakfast was very adequate and the room, though small, was very clean. There are lots of eating places and shops at the Termini Station, so if we needed something that was the place to go. The staff was efficient and friendly.

Excellent accomodations--very clean and convenient to train station. The staff was outstanding, helpful and cooperative--could not ask for better service.

the hotel was very close to the train station. the room was basic and very clean.

our room overlooked the street and was on the 3rd floor and so we heard the noise of the traffic and voices from below.

Big room, helpful staff, good location

Old decoration in room but still value for money

Price and location to the nearby Railway station.Rooms were very comfortable. Very good breakfast. I have stayed there before.

The location made is very easy to take the metro and train. The breakfast was ample and a good way to start off the day. Very helpful being able to store luggage. Very clean! Liked having a safe.

The bed was uncomfortable and the room got hot and stuffy during the night. I think separate twins might have been better than combining them into a double with a lump down the middle.

the room was clean, comfortable and had modern touches. Staff were helpful in directing us toward points of interest. Breakfast was adequate.

Location is excellent, close to the train station and within walking distance. Room was roomy, clean and comfortable,although the bed was a little hard. There was a refrigerator which was nice. We got slippers which was surprising for a 3.5 star hotel. The man at the front desk in the morning shift was a bit grumpy, but, the one at night was friendly and helpful. Like that they help call a taxi to transport to the airport. Breakfast was good with a good variety of food. The dinner deal they offered was excellent value. Good food for a very reasonable price.

It was a bit pricey for a 3.5 star hotel. There was no English channels on tv. It was a bit warm in the room, can't regulate the temperature. It was somewhat noisy. There was an open vent to the hallway, so we could hear people coming and going, doors slamming, people talking. Walls were a bit thin in that we can hear our neighbors.

wi-fi is not free.

The bathroom was very good with a moveable shower

Air-condition was not that good

location

breakfast