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Via Ghibellina 87, 50122 Florence, Italy – Show map
Excellent location – rated 9.1/10! (score from 94 reviews)
Rated by guests after their stay at Relais Santa Croce by Baglioni Hotels.
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1256 properties in Florence
Including hotels, apartments, villas and more.
94 verified reviews
They speak your language
Relais Santa Croce by Baglioni Hotels's staff speaks: Italian, French, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 35 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Italian, French, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge in an extra bed.
One older child or adult is charged EUR 77 per person per night in an extra bed.
There is no capacity for cribs in the room.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 94 reviews
Value for money
Show reviews from:
In the rolling Tuscan hills, 2 miles from Fiesole, this luxury hotel offers panoramic views of the historic center of Florence. There is a spa featuring Dr.
Score from 175 reviews Wonderful
Next the Medici Chapel in the historic center of Florence, the Firenze Number Nine is a boutique property with free Wi-Fi in a restricted traffic area.
Score from 864 reviews Wonderful
Completely renovated in 2012, Hotel Brunelleschi is in a restored Byzantine tower and Medieval Church overlooking Florence Cathedral. Its elegant rooms come with parquet floors and 42" LCD TVs.
Score from 157 reviews Wonderful
L'Orologio is a themed designer hotel on Piazza Santa Maria Novella. It offers stylish rooms with free Wi-Fi and marble bathrooms. Florence Cathedral is less than half a mile away.
Score from 301 reviews Wonderful
The historical charm and beauty The overall low sky-line showing off the spectacular buildings.
Mosquitoes. Beggars and illegal vendors The two tier service in many restaurants; the locals and the "tourista", which even included wine options and glasses for serving them.
The room was great. The service was impeccable.
The wi-fi sucked.
The hotel was clean comfortable and in a great location. The staff were friendly and attentive . Alitalia lost our luggage and we found the staff very helpful did all they could to follow up and retrieve it.
We had no complaints would gladly recommend this hotel
The staff was incredibly attentive and helpful. They spoke perfect English, were quick to help with reservations for sightseeing and restaurants, including making recommendations we wouldn't have even thought of.
What's not to like?
The hotel as a whole was beautiful, it's like living in a mini museum. The location and staff were perfect.
The pillows were not so comfortable!
Entry area when getting on elevator to go to room is poor. Entrance not on an attractive street. Some areas of hotel are private; felt like an intruder when approaching these areas.
The service is impecable
The staff and service, they could not do enough especially the reception girls. The decor was very fitting as was the furniture in the common areas very homely feeling. ,
Air conditioning very noisy Only tea available in the rooms why no coffee? No trouser press in the room.
We got a free upgrade of our type of room, that make me and my friends very surprised. The hotel have a very warm reception. The person used map to show us the most valuable way to visit this city and also give us so many useful advices.
Just have only one defect. Although there r many different lightings in the room, still feel a little bit dark.
History of the hotel Plus tideness Of bedrooms plus calmness public areas very cooperating personel many Thanks to All
In the shower it needs HANDS GRIB TO SAFEGURD GUESTS FROM SLIPPING
Very bad facilities even they couldn't print the receipt when we checked out cause the computer system problems! We were bitten by the bugs in room in the winter !
The atmosphere was fantastic and the place was so welcoming
They have difficulty processing my payments with so many preauthorization and duplicated transactions
Excellent experience throughout our stay
To Roberto and the team; thank you for a fantastic stay!
The service and the sitiation of the hotel below five stars level, plus the services like car rent is too high compare with other cities in EU . English Language is poor this created miscommunication . The food was excellent . There's no completlry items like fruits and they provide small botels of water which not enough . The hotel was very old Bulding and hetige which I don't prefer . The statues , left and the reception like Zero star level . The staffs generally are warm.
See above comments
Everything! Amazing hotel with amazing staff! Stunning hotel!
The Palazzo and the atmosphere. Everything else, including the room, is great but not wow. Very friendly staff.
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