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Property Highlights

Free WiFi

Places of Interest:

Santa Croce (0.2 miles) Casa Buonarroti (0.1 miles)
Show map Relais Santa Croce by Baglioni Hotels

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Newest reviews for Relais Santa Croce by Baglioni Hotels

  • Mubarak
      Qatar
    August 9, 2014

    The hotel as a whole was beautiful, it's like living in a mini museum. The location and staff were perfect.

    The pillows were not so comfortable!

    10

  • Larry
      United States of America
    July 4, 2014

    Location good.

    Entry area when getting on elevator to go to room is poor. Entrance not on an attractive street. Some areas of hotel are private; felt like an intruder when approaching these areas.

    7.1

  • Einar
      Norway
    June 22, 2014

    The service is impecable

    10

  • Brian
      Italy
    May 13, 2014

    The staff and service, they could not do enough especially the reception girls. The decor was very fitting as was the furniture in the common areas very homely feeling. ,

    Air conditioning very noisy Only tea available in the rooms why no coffee? No trouser press in the room.

    8.8

  • Anonymous
      United Kingdom
    April 27, 2014

    We got a free upgrade of our type of room, that make me and my friends very surprised. The hotel have a very warm reception. The person used map to show us the most valuable way to visit this city and also give us so many useful advices.

    Just have only one defect. Although there r many different lightings in the room, still feel a little bit dark.

    9.2

  • Omran
      United Kingdom
    March 15, 2014

    History of the hotel Plus tideness Of bedrooms plus calmness public areas very cooperating personel many Thanks to All

    In the shower it needs HANDS GRIB TO SAFEGURD GUESTS FROM SLIPPING

    9.6

  • Shanshan
      China
    February 10, 2014

    Very bad facilities even they couldn't print the receipt when we checked out cause the computer system problems! We were bitten by the bugs in room in the winter !

    4.2

  • Rami
      Saudi Arabia
    February 1, 2014

    The atmosphere was fantastic and the place was so welcoming

    They have difficulty processing my payments with so many preauthorization and duplicated transactions

    10

  • Ioannis
      Greece
    January 27, 2014

    Excellent experience throughout our stay

    9.2

  • Frank
      Sweden
    January 27, 2014

    To Roberto and the team; thank you for a fantastic stay!

    8.8

  • Anonymous
      Saudi Arabia
    December 24, 2013

    The service and the sitiation of the hotel below five stars level, plus the services like car rent is too high compare with other cities in EU . English Language is poor this created miscommunication . The food was excellent . There's no completlry items like fruits and they provide small botels of water which not enough . The hotel was very old Bulding and hetige which I don't prefer . The statues , left and the reception like Zero star level . The staffs generally are warm.

    See above comments

    5

  • Anonymous
      United Kingdom
    December 13, 2013

    Everything! Amazing hotel with amazing staff! Stunning hotel!

    10

  • Anonymous
      Italy
    December 9, 2013

    The Palazzo and the atmosphere. Everything else, including the room, is great but not wow. Very friendly staff.

    8.3

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