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Hotel Napoléon
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When would you like to stay at the Hotel Napoléon?
Top
Based on
121
reviews
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Individual guest reviews for Hotel Napoléon
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
United Kingdom
November 26, 2009
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A lovely space to retire to at the end of a full day, clean and quiet. |
9 |
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Russell
Mature couple
Wellington,
New Zealand
October 19, 2009
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It was very handy to the walled town, the staff were friendly and the breakfast was excellent. Our room was excessively noisy and the complimentary push bikes were not well maintained. |
6.5 |
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David
Mature couple
Hassocks,
United Kingdom
October 12, 2009
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Friendly and very helpful staff. Plenty of parking space. Free loan of bicycles a big bonus. Breakfast a bit limited -- strange coffee and dodgy toaster. |
8.5 |
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Reginaldo
Solo traveller
Porto,
Portugal
October 5, 2009
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Very good location, the rooms with balcony, very nice staff . The breakfast could be better considering a 4* hotel, but, that it's a problem of almost all the hotels in Italy. |
8 |
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Robert
Mature couple
Bristol,
United Kingdom
September 28, 2009
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Good location just outside Lucca but walkable into town. Good car park. Helpful staff. |
7 |
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Anonymous
Mature couple
Belgium
September 27, 2009
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We liked especially the kindness of the staff and the room were neat and comfortable. Room were much cheaper than mentioned on the pricelist in the rooms. Breakfast was included and was ok ; the buffet contained italian and foreign breakfast. The hall - bar and staircase were beautiful. The hotel is situated at a very noisy boulevard. Luckily the rooms were aircondioned so you could leave the windows closed. The foottrip to the citycentre was not that nice. |
9.5 |
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Paul
Mature couple
conwy,
United Kingdom
September 27, 2009
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friendly and efficent staff |
8 |
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Steven
Solo traveller
Ahoghill,
United Kingdom
September 24, 2009
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The staff were amazing. Even drove us to the train station for free as we couldn't get a taxi. Now that's service!!! |
9.5 |
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Anonymous
Family with older children
South Africa
September 21, 2009
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people very friendly |
9 |
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Graham
Family with young children
Cruden Bay,
United Kingdom
September 18, 2009
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The helpfulness of the staff, their excellence of the English language making our holiday more enjoyable. The staff went out of their way to make our stay as perfect as possible. Only 10 minute walk from the walls of Lucca. |
10 |
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Jacek
Young couple
Warszawa,
Poland
September 18, 2009
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Short distance to Old Town, which allows us visit old town every evenning, after car trips during the day. Noise from street and nearby highway was very distracting. It is not a place to be in but only for sleep, but during the day you want to be somwhere else. In Old Town for example. |
8.5 |
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Richard
Young couple
SHEFFIELD,
United Kingdom
September 17, 2009
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Very easy to find from the autostrade. Ideally placed to walk into Lucca. Friendly, helpful staff. Free parking. no - everything was great! |
8 |
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Anonymous
Family with older children
Canada
September 12, 2009
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Very friendly staff. Room was clean and big to accomodate the 4 of us.Fresh fruit salad and peaches for breakfast. |
7.5 |
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Philip
Family with older children
holmfirth,
United Kingdom
September 3, 2009
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the staff were fantastic, helpful and very welcoming to our fsmily, free bikes were great the bath leaked |
9.5 |
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Jacqueline
Solo traveller
Great Bowden,
United Kingdom
August 19, 2009
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Ideal location, easy to find with plenty of parking yet ony 10/15 mins from historic centre of Lucca. Very easy for a driver lacking in confidence abroad. Very friendly and helpful staff, free bike hire and lots of advice re restaurants and offered value for money pension terms without being asked. |
10 |
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Ian
Solo traveller
Vercorin,
Switzerland
August 19, 2009
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The staff at the Napoleon are first class.Very helpful,with lots of good,local knowledge to help the visitor.Parking is good,and the garage system is excellent if you want to lock your car up.Breakfast is good,with plenty of choice.Very close to Lucca town centre. For 2 out of 3 nights the air conditioning did not work,and the rooms were 30c.The system is old and needs an upgrade.The staff did their best in very hot circumstances to be helpful,but were unable to get the system repaired.Hotel need a serious upgrade,carpets are worn,plaster cracks in walls,needs painting. |
7 |
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Les
Mature couple
Liverpool,
United Kingdom
July 31, 2009
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The hotel was outside the Lucca City wall and therfore not as expensive. It suited my requiremnets for cost, comfort and accessibility. My wife and I thouroughly enjoyed our stay. The hotel boasts a panoramic view, by way of photographs, but I could not access the roof for this view |
8 |
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Anonymous
Solo traveller
Italy
July 13, 2009
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Location Design old style |
7 |
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Anonymous
Young couple
United Kingdom
June 28, 2009
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I do not think this hotel should be classed as a 4 star hotel. From our experience of staying in this hotel I would say it was a 2 star hotel. |
5 |
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David
Family with young children
son servera,
Spain
June 10, 2009
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The staff and 'can do' attitude. I spend around 180 nights a year in hotels all over the world and found their approach refreshing and genuine. Nothing was too much trouble for any staff member. Thank you. Road noise could be a problem for some. Some families (like us) might struggle with the traffic when walking to the city. The pavements are typically Italian, narrow and road users and are little insensitive to pedestrians. Although even with this in mind we would still choose to stay at this hotel again. A short taxi fare is the best way to see the city at night. |
10 |
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Carol
With friends
Camanche,
United States of America
May 22, 2009
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This is a very nice hotel in Lucca. It was very easy to find and is in a central location for visiting other towns also. It advertised that it has air conditioning, but when we were there May15-17th, 2009 it was not turned on, as was the case with other hotels in Italy & France. The temperature turned hot, in the 90's. We had to have windows open without screens..then ended up with bug bites! |
9 |
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Robert
With friends
East Horrington,
United Kingdom
May 17, 2009
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Comfortable and very coveiniantly situated for easy pedestrian access to the city of Lucca. Staff most helpful. The hotel also has good parking. |
8 |
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John
Family with older children
Bridgwater,
United Kingdom
April 18, 2009
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My wife and I have stayed several times and we chose the Hotel to give our grandchildren and their father,our son, their first holiday in Italy - they loved the Hotel especially the breakfast choice of food we all made the most of our almost hourlong breakfasts. |
10 |
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Anonymous
Solo traveller
United Kingdom
February 9, 2009
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The bed was very hard and the wirless connection in my room was very low |
8 |
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Susan
Mature couple
Stanley, Ilkeston,
United Kingdom
October 30, 2008
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Easy to find when travelling from Pisa by car, well located and with a spacious car park. Bedroom good quality. Breakfast had an excellent choice and the quality was good. The hotel is very good value for money. The staff are friendly and helpful. The hotel is next door to a 24hr cafe. This is convenient but it is noisy during the night and so the window/shutters need to be kept closed if you have a room overlooking it. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing "Hotel Napoléon" are often interested in these hotels as well:
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