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Viale Europa 536, 55100 Lucca, Italy – Show map
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300 properties in Lucca
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293 verified reviews
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Hotel Napoléon's staff speaks: Portuguese, Italian, French, Spanish, English, German
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Cycling, Fitness Center, Bikes Available (free), Library
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and costs EUR 4 per hour.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Portuguese, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 293 reviews
Value for money
Show reviews from:
Lucca In Villa Elisa & Gentucca is set on a quiet residential street near the city walls, just 100 yards from Porta Elisa. Lucca Train Station is half a mile away. Parking is free.
Score from 848 reviews Excellent
Facing Lucca's famous Renaissance city walls, the Albergo Celide is just over half a mile from San Martino Cathedral. The property provides free bike rental, free Wi-Fi and free parking.
Score from 1016 reviews Excellent
This friendly, family-run hotel is ideally located just outside the ancient walls of Lucca, just 100 metres from the main train station. Free Wi-Fi is available throughout.
Score from 326 reviews Excellent
Villa Agnese B&B is surrounded by a pretty garden and features individually furnished rooms with free Wi-Fi.
Score from 423 reviews Wonderful
Personeel zeer behulpzaam en vriendelijk.
Kind helpful staff. Fresh fruit salad on the breakfast buffet.
The carpet in the room was very old and stained and the paintwork on part of the bathroom ceiling was peeling and mildewed.
Friendly stuff Bus stop in front of hotel (direct lines to Firenze, Pisa and Viareggio) Excellent coffee at breakfast
Noisy rooms on roadside, but it was fixed immediately by a room change to the back side
The location was ideal, as we didn't want to have to drive inside the walls of Lucca, but could walk/cycle the short distance for shopping and dining.
O atendimento e localização óyimos.
Everything was great especially Renato and his cats.
Wifi - dropping out all the time and having to log in. the comfortable foyer area worked well
Very convenient location, just 10 minutes to the centre once you find the short cut away from the horrendously busy main road. Comfortable lounge area.
For a 4-star hotel it gives the impression of cutting corners. The furniture was minimalist flatpack, with no proper wardrobe and one plastic chair for 2 people. The breakfast was adequate, but bread, cheese and ham were cheapest bulk catering standard. It doesn't compare with the excellent quality of breakfast we had for less money elsewhere in Italy.
The breakfast was good and the breakfast staff were very nice and friendly.
The front desk staff. Unwilling or unable to correct any issues with the room and the lack of wi-fi in the room. No grounds, no laundry. Bar is unstaffed so no help there. General feeling of lack of interest in their guests or hotel.
We had two of the upgraded rooms, which are very modern and stylish.
The hotel is on a main road, so its very noisy.
Lovely staff Nice breakfast Lovely decor Great shower Free parking only 10 min walk to medieval Lucca
Wi fi didn't work well in our room, so had to go down to reception area and there it was fine
The day manager was very helpful.
Our room was terrible.we were offered the 5th floor with balcony. Lift only goes to the 4 th floor. Stairway to the fifth floor is narrow and has a broken step. Room needs updating. We were then offered a room on the 3rd floor. Air con didn't work. We were so tired of moving we just went with it. The chap at the desk tried to sell us an upgrade. But we felt we were already overpaying for the location of the hotel and the state the hotel was in. We had already booked a room that was supposed to have air conditioning. This had a unit that just didnt work. Very noisy at the fron of the hotel. It is located on a main thoroughfare. Very dangerous to walk in the evening.
Staff really helpful Good breakfast 10 min walk direct into Lucca on pavements (good directions from the staff)
Parked the car and used the hotel bikes everyday to visit the city... literally 5 mins away!
Noise from returant next door
Easy to find from lucca est renovated room but extremely small
Charged 3 euro for an espresso
Location near Lucca's historic center, decent price
The towels in the room were dirty, the breakfast was poor quality and the coffee served at breakfast was of very poor quality
Staff, location and comfort
It had a good location with easy access to the city. It was clean and the staff were friendly.
There was nothing wrong with the hotel but there are better hotels in the city for the price.
Good breakfast, free wifi, good location close to city center and with free parking
Very friendly and helpfull staff, specially Renato, who provided me very useful information about the city and gave me great recomendations for restaurants! Hotel is out of historical center (which makes it more affordable), but it is very easy to acess the "wall" that takes you to the historical center. Besides that, the hotel provides bikes without additional costs. I got my bike at 9am and returned it at 10pm, after going around the whole city and enjoying beautiful Lucca! Breakfast is well served, with options for juices, fruits, cereals, breads, etc.
We found this hotel by accident and at first did not know what we found. We arrived in Pisa train station and had to take a taxi ($40 Euro) and later realized there was a train station in Lucca within walking distance of the hotel. We also discovered the city of Lucca and found it amazing the next day. Lucca had the best chocolate of our entire Europe trip and such a quaint and historic city. We also got a taxi to take us to the "Devil's Bridge" just north of town and loved it. In Lucca they also told us about the town of Collodi where the Pinnochio story originated. The hotel staff recommended a great steak house about 2 blocks away with amazing food and a discount from the hotel. We only stayed 2 days but wished it had been longer once we realized how amazing the area truly was.
The only real complaint is that wifi only worked in the lobby, not the rooms. The hotel staff said it worked in the rooms but we were on the top floor and it did not work at all and even when I brought my laptop down the floors individually it only worked once we were in the lobby.
Location good for business, just outside Autostrada exit and walking distance from old town.
Hotel not more than two star now and under renovation, noisy dirty, worn out.
The location was super convenient as it was close to the autostrada as well as the historic downtown. Additionally, the ability to be able to check the bikes out for free from the hotel to ride around town was wonderful, best part of the trip was riding the bikes around the old city walls!
The hotel was just going through some renovations which is understandable but it did make for some areas to be less presentable than others.
Room was very comfortable and clean
Not many places to eat other than the hotel restaurant
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