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Hotel Napoléon
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116
条评语
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Hotel Napoléon的住客评论
评语是按照语言种类和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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匿名
独行客
英国
2009 十一月 26
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A lovely space to retire to at the end of a full day, clean and quiet. |
9 |
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Russell
成熟夫妻
Wellington,
新西兰
2009 十月 19
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It was very handy to the walled town, the staff were friendly and the breakfast was excellent. Our room was excessively noisy and the complimentary push bikes were not well maintained. |
6.5 |
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David
成熟夫妻
Hassocks,
英国
2009 十月 12
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Friendly and very helpful staff. Plenty of parking space. Free loan of bicycles a big bonus. Breakfast a bit limited -- strange coffee and dodgy toaster. |
8.5 |
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Reginaldo
独行客
Porto,
葡萄牙
2009 十月 5
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Very good location, the rooms with balcony, very nice staff . The breakfast could be better considering a 4* hotel, but, that it's a problem of almost all the hotels in Italy. |
8 |
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Robert
成熟夫妻
Bristol,
英国
2009 九月 28
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Good location just outside Lucca but walkable into town. Good car park. Helpful staff. |
7 |
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匿名
成熟夫妻
比利时
2009 九月 27
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We liked especially the kindness of the staff and the room were neat and comfortable. Room were much cheaper than mentioned on the pricelist in the rooms. Breakfast was included and was ok ; the buffet contained italian and foreign breakfast. The hall - bar and staircase were beautiful. The hotel is situated at a very noisy boulevard. Luckily the rooms were aircondioned so you could leave the windows closed. The foottrip to the citycentre was not that nice. |
9.5 |
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Paul
成熟夫妻
conwy,
英国
2009 九月 27
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friendly and efficent staff |
8 |
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Steven
独行客
Ahoghill,
英国
2009 九月 24
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The staff were amazing. Even drove us to the train station for free as we couldn't get a taxi. Now that's service!!! |
9.5 |
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匿名
携带年纪较大的儿童的家庭
南非
2009 九月 21
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people very friendly |
9 |
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Graham
携带年纪较小的儿童的家庭
Cruden Bay,
英国
2009 九月 18
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The helpfulness of the staff, their excellence of the English language making our holiday more enjoyable. The staff went out of their way to make our stay as perfect as possible. Only 10 minute walk from the walls of Lucca. |
10 |
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Jacek
年轻夫妇
Warszawa,
波兰
2009 九月 18
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Short distance to Old Town, which allows us visit old town every evenning, after car trips during the day. Noise from street and nearby highway was very distracting. It is not a place to be in but only for sleep, but during the day you want to be somwhere else. In Old Town for example. |
8.5 |
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Richard
年轻夫妇
SHEFFIELD,
英国
2009 九月 17
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Very easy to find from the autostrade. Ideally placed to walk into Lucca. Friendly, helpful staff. Free parking. no - everything was great! |
8 |
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匿名
携带年纪较大的儿童的家庭
加拿大
2009 九月 12
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Very friendly staff. Room was clean and big to accomodate the 4 of us.Fresh fruit salad and peaches for breakfast. |
7.5 |
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Philip
携带年纪较大的儿童的家庭
holmfirth,
英国
2009 九月 3
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the staff were fantastic, helpful and very welcoming to our fsmily, free bikes were great the bath leaked |
9.5 |
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Jacqueline
独行客
Great Bowden,
英国
2009 八月 19
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Ideal location, easy to find with plenty of parking yet ony 10/15 mins from historic centre of Lucca. Very easy for a driver lacking in confidence abroad. Very friendly and helpful staff, free bike hire and lots of advice re restaurants and offered value for money pension terms without being asked. |
10 |
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Ian
独行客
Vercorin,
瑞士
2009 八月 19
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The staff at the Napoleon are first class.Very helpful,with lots of good,local knowledge to help the visitor.Parking is good,and the garage system is excellent if you want to lock your car up.Breakfast is good,with plenty of choice.Very close to Lucca town centre. For 2 out of 3 nights the air conditioning did not work,and the rooms were 30c.The system is old and needs an upgrade.The staff did their best in very hot circumstances to be helpful,but were unable to get the system repaired.Hotel need a serious upgrade,carpets are worn,plaster cracks in walls,needs painting. |
7 |
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Les
成熟夫妻
Liverpool,
英国
2009 七月 31
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The hotel was outside the Lucca City wall and therfore not as expensive. It suited my requiremnets for cost, comfort and accessibility. My wife and I thouroughly enjoyed our stay. The hotel boasts a panoramic view, by way of photographs, but I could not access the roof for this view |
8 |
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匿名
独行客
意大利
2009 七月 13
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Location Design old style |
7 |
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匿名
年轻夫妇
英国
2009 六月 28
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I do not think this hotel should be classed as a 4 star hotel. From our experience of staying in this hotel I would say it was a 2 star hotel. |
5 |
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David
携带年纪较小的儿童的家庭
son servera,
西班牙
2009 六月 10
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The staff and 'can do' attitude. I spend around 180 nights a year in hotels all over the world and found their approach refreshing and genuine. Nothing was too much trouble for any staff member. Thank you. Road noise could be a problem for some. Some families (like us) might struggle with the traffic when walking to the city. The pavements are typically Italian, narrow and road users and are little insensitive to pedestrians. Although even with this in mind we would still choose to stay at this hotel again. A short taxi fare is the best way to see the city at night. |
10 |
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Carol
与朋友同行的客人
Camanche,
美国
2009 五月 22
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This is a very nice hotel in Lucca. It was very easy to find and is in a central location for visiting other towns also. It advertised that it has air conditioning, but when we were there May15-17th, 2009 it was not turned on, as was the case with other hotels in Italy & France. The temperature turned hot, in the 90's. We had to have windows open without screens..then ended up with bug bites! |
9 |
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Robert
与朋友同行的客人
East Horrington,
英国
2009 五月 17
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Comfortable and very coveiniantly situated for easy pedestrian access to the city of Lucca. Staff most helpful. The hotel also has good parking. |
8 |
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John
携带年纪较大的儿童的家庭
Bridgwater,
英国
2009 四月 18
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My wife and I have stayed several times and we chose the Hotel to give our grandchildren and their father,our son, their first holiday in Italy - they loved the Hotel especially the breakfast choice of food we all made the most of our almost hourlong breakfasts. |
10 |
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匿名
独行客
英国
2009 二月 9
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The bed was very hard and the wirless connection in my room was very low |
8 |
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Giorgio
年轻夫妇
Bergamo,
意大利
2009 十二月 12
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cortesia e disponibilità dello staff, ottima colazione ricca e abbondante, parcheggio auto. rumore causato dalla ubicazione su strada principale |
7.5 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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