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Most recent booking for this hotel was today at 09:09

Score from 1765 reviews Very good 8.4/10

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Newest reviews for Hotel Napoleon

  • Miguel
      United States of America
    August 31, 2014

    Excellent customer service.

    Not very clean outside hotel street area. A few homeless people asking for money.

    9.2

  • Philip
      Australia
    August 28, 2014

    The staff made the place what it is. They were extremely friendly, helpful and efficient, could cover many languages. Their response to any requests was very rapid. Food and drink was excellent and great value.

    Stairs and no outside area but these are minor issues

    8.8

  • Afrassisb
      Denmark
    August 19, 2014

    gene rely,it was ok.

    7.5

  • Tania
      United Kingdom
    August 17, 2014

    Great location, easily accessible to all of the main attractions. The staff were very friendly and accommodating. Breakfast was really nice with plenty of choice.

    Area was a little run dow but we often walked back late a night and never felt unsafe.

    9.6

  • Urooj
      Saudi Arabia
    August 14, 2014

    Hotel location was convenient as per near to Porto Termini, City Center, Metro and lots of restaurants including Halal dinners. But outside entrance was extremely filthy and scary. Reception staff was pleasant and helpful from the very first moment we stepped in. Hotel was constructed almost 50 years ago but well preserved with its old fashioned décor. Not recommended for travelers who use expect modern luxuries & construction. Room was small and had conservative facilities. Breakfast was well menued. Fair value for the money spent.

    5.8

  • May
      United Arab Emirates
    August 14, 2014

    Good location next to the metro station.the staff were really helpful in everything

    8.3

  • Anas
      Saudi Arabia
    August 7, 2014

    Location, staff, professional handeling of guests' concerns. Breakfast and reception staff.

    10

  • Michail
      Greece
    August 3, 2014

    Hotel with historical luxury Big rooms Comfortable lounge Tasteful breakfast

    Bad location Entrance of hotel not so good as interior

    5.8

  • Paul
      United Kingdom
    July 29, 2014

    Staff extremely polite and helpful. Breakfast offered something for everyone and was very good. Good location with access to the underground within 15 metres of the entrance. Definitely recommend this hotel.

    10

  • Jenny
      Belgium
    July 29, 2014

    Great location, short walk from the train station and short walk to the coliseum. Staff was very friendly and helpful

    10

  • Daksha
      United Kingdom
    July 29, 2014

    rooms were comfortable. breakfast was good with a good selection to cater for all tastebuds. metro was just on the doorstep. concierge very helpful. owner very thoughtful

    8.8

  • Kelly
      Canada
    July 29, 2014

    Staff welcomed us and were happy to give us city touring ideas. Hotel worked well for us. We enjoyed the breakfast each morning. Room was quiet and we slept well adjusting to the time change. Front desk recommended restaurants in the area that we also enjoyed. We would stay here again.

    8.5

  • David
      United Kingdom
    July 27, 2014

    The hotel in big with a lovely view The pool is lovely but only open 8am-6pm which we only found out on arrival

    There is a bus to and from town but its every hour, its a very long walk and a taxi is around €20 The staff are unbelieveable nude not helpful at all, a women had a fit in the pool on my last day and after screaming for help from the staff to get her out the pool they took a good 5 mins to come over at this point she had stopped fitting and all the staff did was ask what was wrong and phone an ambulance, the manage came over looking very cross he was very nude to the poor women The room had hair all over the floor when we arrived The pool is only open 8am-6pm so if you have had a long day and need to cool off the pool will be closed

    4.6

  • Michelle
      United States of America
    July 24, 2014

    friendly, helpful staff

    area immediately around the hotel park opposite is a drunks' hangout

    7.1

  • Anonymous
      United States of America
    July 24, 2014

    Good hotel

    6.7

  • Aage
      Norway
    July 15, 2014

    Convenient location in pleasant environment not far from railway station and walking distance from Colosseum. Spacious and comfortable common area - perfect for watching Germany-Brazil football match. Small pleasant retaurant.

    We specifically asked for three separate beds when booking but got one single and one queen size.

    7.9

  • Jackie
      United Kingdom
    July 15, 2014

    For us the location was fine - near underground stop and sightseeing bus stop. Room smart.

    Wrong end of town? No breakfast included or dinner available. Parking quite expensive at 20 Euros per day, facility behind the hotel.

    6.3

  • Anonymous
      United States of America
    July 7, 2014

    Was treated so well that I felt like the staff thought we were related to the owner. Location was very convenient. When you get off the subway just keep walking to the left and you exit in front of the hotel front door. The hotel restaurant had very good food and the morning buffet was well stocked. A/C worked very well. Would recommend to friends and would stay there again.

    TV reception, but we didn't have much time to watch TV.

    9.6

  • Anne
      United States of America
    July 6, 2014

    The hotel is close to the train station... A short taxi ride(beware of the taxi scams .. It should only be12 to 15 euro in a white official taxi at the taxi stand). The best part is you literally walk out of the hotel to the Metro for getting to all the sites. The staff at the desk were amazingly helpful.. The resturant Romantica was down the street and the food was great.. We met the family owners at a wine reception that they have twice a week, even the latest generation a baby in the arms of his mom... Breakfast was an extensive buffet

    The hotel is not in a fancy tourist area but it is right outside the metro

    10

  • Amanda
      Ireland
    June 28, 2014

    Cleanliness friendly staff helpful staff

    At breakfast one morning we saw a waitress put the contents of a bowl of fruit cocktail from a table back into the serving bowl, it was most off putting.

    7.5

  • Anonymous
      United Arab Emirates
    June 23, 2014

    staff

    shuttle service to the airport was not provided

    8.3

  • Paul
      United Kingdom
    June 22, 2014

    Upon arrival staff were friendly and polite. We were given a bottle of prosecco as we were celebrating our honeymoon. Lovely little touch. Room was clean with a big bathroom and balcony.

    We were disturbed during the night as the day staff had not advised the night staff that the bottle of prosecco had been delivered. We decided to try the restaurant on the second night and there was no staff on arrival even after ringing the bell on the bar and we had booked a table for 7pm. When ordering food was advised that certain items were not available, was a little shocked as the restaurant had only just opened. When the food did arrive it was very salty. The lasagne was over cooked and had no flavour. The shower in the bedroom was run off the taps and this caused issues with getting the temperature right.

    8.3

  • Adrian
      United Kingdom
    June 16, 2014

    This is a family run 4 star hotel. Excellent staff, could not be more helpful. Even keep the bags for you, until you are ready to go if you have additional time to play with before flights etc. Wifi available. Breakfast choice very good. The MD - Roberto takes a keen interest in meeting his guests. Room was excellent clean comfortable had all the facilities you would expect in the UK.

    Sorry cant fault it, would go back.

    10

  • Anthony
      Australia
    June 14, 2014

    Helpful staff. Good location.

    Restaurant food was disappointing

    7.9

  • Guy
      United States of America
    June 11, 2014

    Staff is excellent: very friendly and helpful

    Location is good (metro) but we were surprised by the amount of graffiti all around the area and the pick pockets (we had a close call)

    8.3

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