Navona Palace Residenze Di Charme  

we liked friendliness of reception staf, very, healpfull

breakfast room very small and some of the sevent girls are not friendly and polite

Excellent location, friendly and helpful staff.

The sofa bed was very uncomfortable.

Clean facilities and lovely service. Breakfast was a pleasure. Brilliant location.

Very very loud until past 1am. Also pretty expensive.

location

breakfast, small rooms, not 5 star worthy

Location and the staff were really good. We stayed on the seccond floor and the noise was negligible from the street cafes where the food is good and is a party street.

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Good location, even though it is down a very small street and hard to find at first. For costing $300 us per night was nice, but a restaurant in just below window and noisy. Is very luxury, has a spa, and staff was friendly. Our full suite had 4 small drawers and a closet that was only about 24 inch wide. Nice bathroom, huge easy access shower. For the price the 2 rooms in the suite were somewhat small. If it wasn't so expensive I would stay again, however will look for something more reasonably priced next time.

Said it all above

Location was excellent. Room was wonderful and staff was attentive.

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Location, design, elegance, spa, friendliness, rooms (big and elegant)

Minibar not richly equipped like in the past years

Staff was very helpful; rooms were large and nicely decorated; breakfast was plentiful and quite good.Location was EXCELLENT!

The room was lovely, the staff were friendly & helpful... What more could you ask.

Great location. We walked to all of the major locations.

It was hot and stuffy so we had to keep the windows open (no AC). It was so loud/noisey all night long. We never slept well. Also, there is no counter space in the bathroom. The breakfast was sparse.

Everything about this hotel was excellent.Ii would highly recommend it to variety of travellers. staff were some of the best I have had the pleasure to ever have met.

Location of hotel and the staff.

Nothing in particular.

Great location! Near Piazza Navona, shopping and all of the sights. Wonderfully modern and clean - the staff is also very helpful and accommodating!

We were a family of 7 adults and the rooms on one side of the hotel are situated above Ristorante/Bar Fico, which is very popular and loud until the early morning hours.

Great location!

Very comfortable and well-run hotel. Lovely location and pleasant rooms. Rooms located above the lively street action get some extra noise that could bother a light sleeper. Breakfast is plentiful and of decent quality. We were there 6 night and very much enjoyed our stay.

Taxis can't easily get to the hotel on the narrow and crowded street. This was only an issue on arrival because we didn't know the area. Turns out there is a taxi stand a 5 minute walk from hotel in front of Piazza navona and we easily rolled our suitcases there when we left.

Design hotel well located with a free minibar and espresso coffee machine.

In some rates a SPA treatments are included but hardly you can do if not booked in advance. impossible for one night stop Service is not excellent and below the level of the hotel. breakfast quality is poor and room is too small.

great location, nice city hotel

loud at night

Fantastic central location - easy to walk to all major sites. Enjoyed SPA

Disappointed with breakfast.

Breakfast was great. The location of the hotel was within walking distance to great shopping. Rome has a lot of wonderful architectures worth visiting/touring.

We stayed outside of the hotel in an apartment that was a two storeys with stairs to the bedroom. We arrived earlier than the normal check-in time and was assigned room 303 but when we returned later for check-in we were told we are in an aprtment that was outside the hotel. There were spiders and cobwebs on the ceiling and the doorway. The apartment was not clean. There were dirt in the corners of the bathroom that was present when we arrived and still there when we left. The TV downstairs did not work at all and there was no remote control for it. It took awhile for us to learn to use the double keys to enter the apartment. The fixed shower head in the bath never worked the whole time we were there. It certainly was not worth the money we paid. Very disapointing. We had to ask for an internet code every 2 days.

Excellent location right next to the Piazza Navona.

This is not a Hotel you should stay when travelling by car. The location is extremely narrow and you risk running over restaurant customers right in the middle of the street! We were " giving" a parking space at a price of 40 euros a day and quite far from the hotel. On top of that, we were assigned a room facing the "courtyard" but there is no "Yard", it is just a dark hole! Considering the price we paid, we thought that was very rude indeed. The room where breakfast is served is very small for the number of guests and the meal is extremely simple for a five star hotel. We had great expectations because we love Rome and have been there many times in other hotels and we were very desappointed this time.

the suite was roomy and comfortable. great air cond. great location, rooms well insulated to noise

no iron/ironing board or kettle in room

Location is perfect in walking distance from the historical sights. Apartment in the 4th floor was spacious and clean. Room service was very good and included in the price of suites.

In the night time some noise from the street. Very small breakfast room sometimes busy. Only Italian TV channels.SPA was very small and not swimming pools or free jacuzzi although the room price included free SPA access. It was over advertised.

Location

Noisy

The location was fabulous. The free breakfast was great also. The rooms were spacious and very comfortable. Loved it!

The people that worked there that I encountered were unfriendly and not very helpful. The front desk staff came off unfriendly. The breakfast staff also was very unfriendly. I felt bad asking for coffee. Like I was bothering them or something. The only employee I encountered were that was great was the guy vacuming the hallway noticed my room key would not work and went up and down 3 times until finally one worked.