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Via Porta Rossa 19, Florence Historic Center, 50123 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 523 reviews)
Rated by guests after their stay at NH Collection Firenze Porta Rossa.
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1436 properties in Florence
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523 verified reviews
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NH Collection Firenze Porta Rossa's staff speaks: Italian, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Air Conditioning
Italian, Spanish, English
Papa Market (0.6miles)
Mercato di San Lorenzo (0.6miles)
3:00 PM - 11:30 PM
6:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 11 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 523 reviews
Value for money
Show reviews from:
Combining luxury and classic-style décor, Hotel De La Ville is in a top location in Florence.
Score from 954 reviews Excellent
Next the Medici Chapel in the historic center of Florence, the Firenze Number Nine is a boutique property with free Wi-Fi in a restricted traffic area.
Score from 986 reviews Wonderful
Featuring free Wi-Fi, friendly service, air-conditioned rooms and a central location, Hotel Calzaiuoli is a 2-minute walk from Florence Cathedral on Via Calzaiuoli, which runs by some of Florence's...
Score from 1410 reviews Excellent
Set in the 13th-century Rossi Tower next to Ponte Vecchio, Hotel Pitti Palace features a panoramic roof terrace with beautiful city views. It offers free Wi-Fi.
Score from 613 reviews Very good
staff was great locatioan was great
the closet was much too small, even hangers could not fit in properly. very loud due to old windows. the metal cage around the bed made the room even smaller.
Offer of reasonably priced upgrade to suite on arrival (upgraded room was fantastic) Very helpful staff (e.g. restaurant recommendations)
Excellent location in the heart of the historical center of Florence, a beautifully restored property respecting past yet offering up to date room comfort. Great breakfast with all the best of Italy's goodies. Attentive, friendly and professional staff, especially at the front desk - thank you Anna☺️
The staff were helpful, polite and attentive; the room was clean, comfortable and well-supplied.
I was told that I could pre-pay for a cab to the airport via room charges. The cab came, but wasn't paid for in advance - this could have been a real problem for one of my group, who was flying that afternoon. Someone dropped the ball that day.
Lovely Baldo, the Reception Manager noted it was my husband's birthday - from that moment on they could not do enough for us. Our room was beautiful, with frescoes and the most amazing shower. Free birthday drinks in the bar was a lovely touch - thank you!
Everything and more
The location of the hotel was amazing. Minutes to the Uffizi, no more than 20 mins walk to almost all historic sites. The hotel is on a narrow street, lined with shops and restauirants, and is steps from many designer boutiques. The building itself is quite impressive and probably quite historic itself. My Deluxe Double room was massive, modern and very comfortable. Bed was plush and big - larger than most you'd find in Europe. Bathroom was well equipped and appointed. There was also a capsule coffee machine as well as kettle in room. Over 6 nights, the hotel was the perfect base for my exploration - with everything seemingly within minutes walking distance. Florence is a compact city, or at least the historical centre is. Very much enjoyed the recommended restaurants in the area, with La Bussola (across the street) being a standout for pizza. The staff were all very friendly and helpful. Couldn't have hoped for a better first time in Florence. It certainly won't be my last.
Nothing at all. The stay was near-perfect.
Fantastic hotel in a fantastic location. Luxury standart, modern yet it had lots of old features and grandeur. We loved the grey marble bathroom so much we took lots of pictures as inspiration for our home. The room had a great size with tall ceilings. The modern four poster bed was the focal point and very comfortable. The front desk staff were very helpful and friendly, especially Ella. We really want to go back in the near future.
Our only regret is that we could only stay one night.
Elegant design, modern furniture, cleanliness, historical atmosphere, comfort, location, breakfast, very friendly, helpful and efficent staff.
Hotel was nice
There is a nightclub across the street and around 30 people outside till 0430 from 1100. Glazing is single and noisy. We were moved on second night but still charged full price for sleepless night
We were helped by Anna at reception and she was excellent, but everyone we dealt with at the hotel was very good. Anna's restaurant recommendations were great. Room superb Location perfect, as we had a car,was very easy to get in and out of Florence Centre walking distance to everything.
Nothing to not like
Location, friendly staff, old time character of the hotel. THis was a nice hotel with a great location and a friendly staff. This hotel is nice but we have stayed at 3 hotels in our trip to ITaly and this hotel is ranked third
The phone in the room was broken. I told them about it as soon as we checked in and it was never fixed.
Customer Service (Bardo) was amazing. Breakfast was huge; room was beautiful and overall hotel was gorgeous in an incredible location within walking distance of everything.
Price of Breakfast should have been included in room cost
I loed the hotel, the space and the bed and linen The bathroom was great with a separate room for the shower an toilet . Could be shut away fom the hand basins Staffwere helpful and friendly
It was very expensive and we were in Florence to see the treasures and sample the food- not spend the day in the hotel I don't think it was "value for money"
The location is fantastic and the hotel is beautifully decorated. The hotel staff were very attentive and professional. Breakfast was great!
As with most locations in city center, there are bars and restaurants open very late and people are in the streets yelling and laughing very loudly up until about 4 am every night. Ear plugs are recommended if you have a room on the street side.
Accessible location and room. Could walk to 90% of sights we wanted to see. Staff very friendly and accommodating. Unique character of building which the staff was quite proud of. Great wi-fi. Large bathroom, amazing toiletries.
All was wonderful!
Very accommodation and helpful staff with a great location and beautiful hotel.
Wifi was intermittent.
Everything was perfect hands down one of the best hotels during my trip to Italy and special thanks to mr Paldo the front office manager :)
A credit card pre-authorisation was requested on check-in with the result that we had trouble when shopping ! There was a sewage smell in the room ! The bathroom was not perfectly clean and there was water in one of the glasses that contained a wrapped plastic cup in it. The bedsheets were put on inside out !
The location was excellent. They helped us park the car in a garage in front of the hotel. The staff was always very helpful to give information or attend to any need. In sumary, an excellent place to stay in Firenze
Hotel staff is very friendly and helpful. Quality of breakfast was very good. Location is good to access anywhere in Florence. Highly recommended.
The service of the staff very friendly and helpful.
Beds in this chain of hotels very hard to sleep on. Noisy but you have to expect that with so many loud, late night revellers!
poor breakfast noisy Delux room
Design, style, comfort of bed and pillows EXCELLENT breakfast and service from staff, the most pleasant and cordial!
Location Great breakfast
Hotel has a musty smell , maybe because the building is old!
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