NH Santo Stefano

Location, design, comfort in general, availability of wifi also in the rooms, parking facilities, quality and quantity of breakfast.

The staff was particularly friendly. In hotels of this category one expects people at the reception to smile a little more and be helpful. At the arrival, I was told there were problems with my booking, no room was available for me and I should have gone to another hotel of the same chain, less conveniently located. Since I had called by phone the day before to check that everything was ok, and was assured of that, I strongly complained at the desk and, finally, a room for me was found there, without the need to move elsewhere. This kind of situation, right at the arrival, spoils the pleasure of the stay and puts a guest in a bad mood. Notwithstanding the great facilities, given the attitude of the staff, I would not recommend this hotel.

The hotels' position was excellent.

There were a number of things that were unsatisfactory about this hotel including the lack of facilities (eg the restaurant was not open on the weekend), but the main one was the poor service provided by the hotel staff. Hotel staff have almost no idea about customer service including simple politeness such as looking at someone when talking to them. I would not stay here again.

Good location, great furniture and buiding (modern)

small parking, difficult to find a place when the hotel is full

close to the historical cantre of Turin, rooms and bathroom big and very nice, quiet at night

Very good central but quite location, underground parking just next door. Nice design. Nice breakfast.

room rather small.

free internet, location

1) website says 24 hrs room service instead bar and room service close at midnight. 2) they did not put a shower cap in the bathrom in the second day of my stay, and also thy did nto put a new shower gerl "bottle" for the second day. usually in these type of hotels you get these things "changed7restocked" daily.

The most I liked about the hotel is that its design is in harmony with its surrounding:By being in front of bric ruins and designing its main building with bric reflects hypersensitivity and peace. Its location is perfect, in walking distance of everything. The moroccan Hamam is a blessing after a tiring day.

I did not like the breakfast buffet. I thought it was of not so good quality and not enough variety. The smoked salmon was uneatable.

Great location, modern, good facilities and also nice athmosphere. Very nice + kind staff.

I'd suggest to include coffee + tea bags in the rooms.

Style of hotel, location, comfort

La situation dans le centre ville, l'architecture et la décoration du batiment

Ubicación, desayuno y comodidad de las habitaciones.

Siendo una tarifa prepagada y con una reserva en dónde estaba escrito explicitamente, he tenido que pagar la estancia directamnete en el hotel con la duda si lo estaba pagando por segunda vez.además la recepcionista que gestionó el check-out le faltaba profesionalidad para la categoría del hotel.

L'ottima posizione e l'estrema pulizia.

Il lunedì l'hamman è chiuso. Peccato.

les chambres sont petites mais très confortables et le style contemporain de l'aménagement nous a beaucoup plu. Insonorisation parfaite, aucun bruit des couloirs ni de l'extérieur. Emplacement très stratégique pour shopping, zone piétonne à 5min. et des musées (Musée Egyptien + Musée du cinéma à 5minutes à pied).