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Novotel Genova City
Via Cantore 8/C, 16126 Genoa – Show map
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The most recent booking for this hotel was made on Aug 27 at 9:59 AM from France.
6 Reasons to Choose Novotel Genova City
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134 properties in Genoa
Including hotels, apartments, villas and more.
352 verified reviews
We speak your language
Novotel Genova City's staff speak: Italian, French, Spanish, English, German
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Outdoor Pool (seasonal)
Fitness Center, Solarium
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 14.50 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Novotel Genova City accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Late check-out until 5 pm is available on Sundays.
The swimming pool is only open in summer.
Based on 352 reviews
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breakfast very poor for 4 star hotel, no vegetables; small tv; bus not very near and no place to buy tickets.
Staff generally professional and friendly. Small but still very nice gym, good cardio machines. Good breakfast. Nice view from the room.
Location isnt that great. My glass or the beer tap were dirty as my beer had impurities floating in it. I didnt drink it.
Nice and helpful staff.
Large breakfast ist not worth the money.
Silence of the rooms
Genoa wasn't as I am expecting as its not organised country . I didn't feel that I am in Europe
Staff at desk helpful and friendly. Room clean.
Hot and stuffy as air con did not work properly. Sandwich ordered from room service diabolical but we were not charged for it.
Excellent breakfast. Helpful staff. Convenient stopover point although locating the hotel proved more difficult than anticipated due to busy Genoan traffic.
Poorly designed bathroom. Difficulty with wifi connection.
The reception was excellent
Wi-fi free and available in all areas. Breakfast quite ok. The location is not bad, bus and metro line close to the hotel.
We have put the "do not disturb" sign on our door and they still got into our room twice. The lady from reception was rude. The furniture is quite old.
Novotel is a good brand so I was expecting a reasonable standard of hotel - I wasn't disappointed.
The location is right next to a major transport intersection on the edge of the Port - bust night and day. Also, front desk staff not very approachable!
Very old and dated
- Standard Novotel room which you would expect - Some staffs are friendly than others (depends on the shift) - Near bus stop which is probably the easiest way to travel around Genova - The manager is probably the only personal cared about customer service and made our visit better towards the end
- ill-manner staff with rude attitude and the mature Female receptionist couldn't be brother to look at me when answer my question - It's not locate near the City centre as I have perceived and locate next to express way. The outer building is dirty and covered in dust - Breakfast choice is poor Overall it's definitely do not live up to the 4 star hotel it suppose to be. I would give it maximum a 3 star.
the bed was comfortable. The restaurant was good
The bartender gave us a drink and then left the area. other patrons had to go to the front desk to ask when he would return. We were told that breakfast would be available in the early morning starting at 4:30, we would get coffee and something to eat. When we went to the lobby at 5:15, there was no one around, no lights were on, and no coffee to be found anywhere. as we were walking out, an employee came out of nowhere and told us we owed 15 euro for city taxes. I said the bill was payed in full last night, but he insisted I pay the 15 euro. I asked where the breakfast was, and he said he could make us a cup of espresso, but that was it. We said no and paid the 15 euro. Terrible customer service
I like the cleanliness, location and facilities.
The wifi was quite poor
Clean rooms and good breakfast
Wifi did not work. The receptionist told me that he had not seen this problem before. The next morning I learnt others could not get to the Wifi either, neither a month earlier.
Extremely low water pressure in shower. Hard thin mattress.
Excellent staff always ready to help in every way, especially Morino (restaurant manager and sometimes managing the whole hotel). Most comfortable hotel room we have stayed in for years. We stayed for a week before going off on a cruise. More than adequate breakfast; good choices for dinner each evening. We greatly appreciated the speedy and FREE Wifi available everywhere and especially in the room - other hotels should note!! Would recommend this hotel to anyone.
Friendly service and most of the consistency you would expect.
Not a king bed as advertised
Location and employees
Old and not really well maintained (TV out of order, coffee machine in the room out of order)
Friendly professional reception personnel at check in and check out.
Novotel, so very quiet at night. Carpets on the floors, soundproofed windows. Good location.
Parking a bit expensive at EUR 13.
The best hotel where I have been, especially the staff were kind itself...
The hotel is very old. The rooms are very much in need of renovation, everything about it is old. The bathroom needs renovation, new shower head. The staff at the reception aren't very helpful.
quiet , view
1) Novotel illuminated sign extremely helpful for weary traveller to see. Reception staff friendly and very helpful.
Restricted parking ie limited height.
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