Old Town Apartments  

Great size apartment for families. Nice and clean.

The stove cook top needs a flint, as the matches are dangerous. The washing machine gave me a small electric shock, that needs an Electrician to check it. We didn't have any tea towels in the apartment.

We really enjoyed the apartment we were moved to that third night, but were disappointed with the first apartment and customer service to that point.

The ceiling in the bathroom was covered in mold. It made my allergies flair and I was unable to spend any time in the apartment. It took several hours to get a representative on the phone and when I did they were unable to move us until the following day. Due to the severe allergic reaction, we were forced to get another hotel room for the night at our expense. I was thoroughly disappointed with the way this situation was handled.

Great Apartment near Termini for us to get express train to airport and hop-on-hop-off buses. Great supermarket and pizza shop around the corner. Lift didn't fit pram not folded up - just single person lift but no problem secure apartment. Very clean, good amenities great value for money

None

: The Location : The Room : The Reception : All

Reception staff can speak English well. Accommodation is clean, spaces.

They asked credit card details in written or to deposit 200 euros in case any damage to recover, even we have paid full amount for the apartment. I was reluctant to give my credit card details but deposited 200euros. They returned 200euros with no problems on departure day but it was 10.30 and we were late to book our train tickets to Pisa!!

Central location

Nosiy neighbours some nights

Very clean and comfortable!! The location is excellent and it is very close to Termini station which is the hub for travel in Rome. Spacious and just a lovely apartment. Thank you.

Nothing!!

We were given the Manzoni apartment instead of the Apollo which we originally booked. The staff was very understanding and waived the airport transportation and check-in fees as a compensation. The Manzoni apartment is very close to the Manzoni metro station and was in a good condition overall. It has 2 bedrooms and an additional bed in the kitchen. The location is very safe and the neighborhood is quite lively with different services close-by.

The downside to the Manzoni apartment is that it wasn't in the heart of the city as the Apollo, which resulted in additional transportation costs.

- Location of the apartment - Presence of all daily required amenities

- Distance between check in and actual apartment. - Missing items in kitchenettes.

The apartment was advertised on bookings.com as sleeps 3 yet the staff refused to supply linen for the advertised sofa bed. It required 5 hours of fighting to get a quilt. Staff were telling bookings.com they had solved the problem and me they were not going to solve the problem. Staff suggested sheets were enough although temperatures were going down to 0c overnight. The apartment was quite damp and the bathroom was mouldy.

Very spacious room and great management the wifi that can be used on a daily basis is not good if there is more than one person on it at a time.

I stayed at Piazza Navona Apartment, the house is in the middle of the city, 10 minutes walk to Vatican City, 15 minutes walk to Fontana Di Trevi and Piazza Di Spagna. The rooms were so clean.

A very good location, close to many sights and very close to the metro station, in the area there are lots of restaurants and shops. Very comfortable apartment with all the necessary facilities.

We have been there in February ans it was a little bit cold although there is a heating system.

Apartment had everything and staff were very helpful before our arrival, answering all queries and offering information

Maybe you could leave information about local buses in the apartment

The location and the standard of the apartment very good. Excellent place to enjoy Rome.

Great location. 2 min from Colosseo, 5 min from metro station. nice furniture but not new. Appartment was good for short time of staying cause it is a bit tiny.. has floors but not enough space. The bed in the bedroom is comfortable.

The other bad is old and noisy and not very comfortable to sleep on it. Too little space and there are stairs so to get to the toilet you need to go up and down always ( WC is on the first floor and bedroom on the second one!). Some things in the bathroom were broken and not very tidy. But if you are not very captious person this appartment is not the worst place to stay!

I thought the hotel was in the actual via firenze.. Not blocks away.. I had to pay an additional €15.00 to get there.. Not good!! No phone to call them right away to tell them the natural gas on the stove didn't work or the heater, .. my review overall for this place is 6 out of 10.. :(

Location

leaking shower head, shower very cramped No bath No kettle/jug No instructions to operate TV No tea towels Had to walk outside building to gain access to the apartment Had to pay extra to meet at the apartment for check-in. Did not have to pay extra for other apartments used during Europe trip.

Everything ugly decoration not clean

The apartment was about 3 Times the size we expected. The location was fantastic . Close to restaurants, supermarket, public transport and within an easy walk of the Coleseum. Great apartment for 2 teenage boys and parents.

Everything.

Location, price, the fact that is is self contained

As it was winter and the heating was from the building and came on and off at a variety of times we were often cold at night, the aircon used as a heater was needed on 2 nights and only just kept us warm. Im sure this wont be a problem for most of the year.

The location was very good.

Heating was not provided even though the night temperature inside the apartment was less than 10 degree celsius. The water heater was erratic and not working properly.

The location is very good,just 5 min walk from Colosso, rooms are good, spacious, supermarket is in the next door

The procedure is really bad. You need to collect key from the office which is quite from apartment. With luggage it is really difficult. Same procedure is applicable during check out. With all your luggage you need to go their office to hand over the key. I have requested for early check in as I was traveling with young kid. they haven't replied on my mail & when we arrived they told us it is not possible. It was really difficult as I was traveling overnight. We arrived at 9.30am & they given the key at 1.30pm. the water heater was not working.

Amazing location in the heart of Rome with easy access to transportation, shopping and all the major tourist sites. Very clean, nice kitchen, light and bright space. Gal at the office was very helpful and friendly.

Overall the apartment was great except for a couple of major flaws. Instruction manual was missing and I was not told this until I went back to the office to ask questions like how to turn on the stove and hot water. Apparently the manuals are being rewritten at this time. Shower drains poorly. There is a courtyard light that is left on at night, shining into the kitchen window which has no curtain to block it. The worst thing was the beds. The bed upstairs caved in under the weight of my hand when I pushed on the mattress to see how soft/firm it was. The framework under the bed was completely broken - no way anyone could sleep on it! The bed downstairs was a folding bed with only a foam mattress with a big crease in the middle. Very uncomfortable. Too bad, because otherwise it was a fine place for the money.