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Via San Gallo N° 30, San Marco - Santissima Annunziata, 50129 Florence, Italy – Show map
Excellent location – rated 9/10! (score from 100 reviews)
Rated by guests after their stay at Hotel Orto de' Medici.
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Hotel Orto de' Medici's staff speaks: Italian
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Food & Drink
Private parking is available on site (reservation is not needed) and costs EUR 30 per day.
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 100 reviews
Value for money
Show reviews from:
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Renovated in 2013, Room Mate Isabella is an elegant 19th-century building on Florence's designer shopping street, a 5-minute walk from the Uffizi Gallery and the cathedral.
Score from 363 reviews Excellent
April 20, 2015
The hotel has a charming quality of quiet elegance and close to the major sights.
April 9, 2015
Thermostat didn't really control temperature of room. Had to ask front desk to actually turn controls on so we could adjust climate. The staff was very obliging. Semi
Within walking distance to the central area. Near Duomo square.
April 7, 2015
Nothing really - very happy wih our stay and would definitely choose to return in the future.
Location was amazing - although situated smack in th middle of the city and close to all the major attractions, it was very peaceful and quiet. Staff were very friendly courteous and welcoming . We were upgraded to a superior room and loved the room. The staff went out of their way to make out stay comfortable through small gestures such as getting us tea and coffee in the lobby area, and making us feel very welcome at the breakfast buffet. Room- spacious clean and well thought of rooms. We were on the top floor and had a good view of the Duomo and the hills. Bed was very comfortable. Good wifi connection Facilities - breakfast buffet was ample but can be improved I beleive. More options for vegetarians would be welcome.
February 26, 2015
The wifi was somewhat weak in my room and in some parts of the room it was not accessible. The curtains didn't work either and had started to fall down.
I really liked the location and the atmosphere, and the fact that they gave me a book on the Medici family to read before bedtime. The staff was very helpful and nice.
February 17, 2015
Fantastic location,great room ,staff very helpful and welcoming and breakfast good quality . The hotel really was the icing on the cake of a great trip to Florence. We are about to book for next year !
February 5, 2015
Le petit déj
January 14, 2015
We had a double room on the 4th floor which was way too hot and the water pressure for the shower was terrible.
The location was fantastic and we were able to walk everywhere to do our sightseeing and easily accessed shops and restaurants. The room was spacious and very clean. Loved the big bath in the bathroom!
January 3, 2015
Nothing to dislike. Nothing to fault.
Staff were incredibly helpful and fun to deal with. Hotel was beautiful and a marvel to stay at. Perfectly located for all aspects of your visit to Firenze. We will be staying here again!
December 22, 2014
Breakfast could be improved
Beautiful hotel & nice staff
November 27, 2014
One minor complaint: my room was HOT and a/c was disabled. Window opened onto interior stairwell with a bad odor so could not enjoy any fresh air. When I asked to change rooms, I was told hotel was "full", but clearly it was not.
Likes: location, friendliness of front desk staff, first floor sitting room, room comfort, champagne at breakfast. Terrace was closed for the season but looked lovely.
November 6, 2014
I felt that the staff were not friendly or helpful. Information regarding WiFi, breakfast, and other hotel features was not given by the front desk clerk on check in. The front desk clerk also wanted to keep our passports so that she could check us in later. This really gave me a bad feeling and truly was not acceptable considering we were the only people in the lobby at the time.
I felt that the hotel rooms and grounds were beautiful. The room itself was very comfortable and the bathroom was quite spacious.
October 29, 2014
Asked for an interior balcony room overlooking the garden and did not receive it. Received the older room which was not renovated and overlooked the street.
Breakfast was excellant
October 25, 2014
The bed & room the first night We got our origional order the secound & theird night all kindly treated in a very positive altitude.
Its 10 min walk from center The reception & all stuff was verry helpful & kind & same the hotel manager The inner courtyard breakfast view & especialy the top Florance roofline from our terrace made it a uniqe experiance.
October 16, 2014
Room although spacious was rather dated. We were there in a warm time and the air con struggled to cool the room. There were only two pillows on the bed. However this is a common situation in Europe. The pillow was quite hard.
Good location. Only a less than 10 minute walk to The Duomo but far enough away from the tourist madness. It's a reasonably easy walk to the stazione if doing day trips from Florence. Friendly helpful desk staff. The complimentary drink on arrival is a nice introduction.
October 1, 2014
The elevator was a bit small to handle two people with two handheld luggage.
Desk staff was very helpful with answering questions. Rooms were comfortable and quiet. Rates were reasonable given the location. I really like the idea of a library in a hotel. The breakfast offering was very good.
September 29, 2014
Wi-Fi acted up, difficulty getting directions in English-staff saved the day. In bathroom with tub-suggest -hand railings for safety, and door for privacy !
small , good location away from noisy touristy areas,yet easy to get to. safe walking during day and late evening. Staff went above and beyond to help us. Charming layout, decor. Cleanliness very good. Breakfast -very good variety, freshly squeezed OJ while you watched, and best espresso-latte, cappucinos!Loved our room located in quiet corner , with our own private patio. Bathrooms fab! We had a very enjoyable stay and would go back.
August 28, 2014
There was nothing we didn't enjoy about our stay at the Hotel Orto de' Medici.
The Hotel Orto de' Medici is located in a wonderful area- easy walking distance to many beautiful sites in Florence. The rooms are graceful, roomy,and the shared areas are elegant. This is a terrific place.
June 18, 2014
Lack of tea and coffee making facilities in room, though this seems to be common in hotels in Florence. The shower head was leaking in our room.
The very large balcony of our superior room. The excellent breakfasts: Freshly squeezed OJ, a self serve hot drinks machine, hard boiled eggs, croissants and plenty of cereal.
June 13, 2014
The reception staff didn't smile once during the 3 days we were there, the bedroom was really large and was described as modern but was very spartan and can hardly be described as deluxe. The noise from loud American tourists didn't help the peace and tranquility some people have described.
The location, the small outside area and terrace for breakfast, the bed which was huge, and the bathroom which was also large and really well appointed.
June 8, 2014
Hotel is in a great location 2 minutes from San Marco church. Rooms are large and decorated in a traditional style. Staff very helpful and able to assist as required. Courtyard and breakfasting area was beautiful and very quiet.
June 8, 2014
Loved this hotel, great location, rooms were large, clean and comfortable. Breakfast was wonderful, outside on beautiful patio, staff very friendly and accommodating. Would stay here again.
June 1, 2014
Poor soundproofing between rooms. I would have liked more toiletries such s shampoo, conditioner.
Great location, nice breakfast on terrace
March 14, 2014
Cannot find anything to fault
Everything about the hotel was great
March 12, 2014
I like the atmosphere, the library room, the staff who are very helpful and kind. Are a lot of hotels around, but this one is very special. Very easy to go everywhere to visit.
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