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Piazza Ottaviani 1, 50123 Florence, Italy – Show map
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297 verified reviews
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Hotel Ottaviani's staff speak: Italian, French, English, Greek, German
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WiFi is available in public areas and charges are applicable.
WiFi is available in some hotel rooms and charges are applicable.
Private parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Vending machine (drinks), 24-hour front desk, Tour desk, Luggage storage, Shared lounge/TV area, Daily maid service
Paid WiFi, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
Italian, French, English, Greek, German
San Lorenzo (547yrd)
Ristorante La Spada (55yrd)
From 14:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 297 reviews
Value for money
Show reviews from:
Offering a heated indoor pool and a rooftop bar with 360° views across Florence, this ultra-modern hostel is 10 minutes' walk from Santa Maria Novella Train Station. All rooms are air-conditioned.
Score from 4217 reviews Very good
The 2-star Hotel Palazzuolo is located in Florence’s historic centre, 600 metres from Santa Maria Novella Station and a 10-minute walk from Florence’s cathedral.
Score from 394 reviews Good
The Loggia Fiorentina is located 650 metres from Florence Cathedral and a 10-minute walk from Firenze Santa Maria Novella Train Station. It offers functional rooms with free Wi-Fi and air...
Score from 639 reviews Very good
Hotel Medici features a rooftop terrace with beautiful views of Florence Cathedral. A 2-minute walk from Duomo Square, it offers basic rooms with simple decoration.
Score from 913 reviews Review score
The location of this hotel and it´s proximity to the monuments was the only positive thing.
The staff was extremely rude, unhelpful and discouraging. Especially the Indian man on the first day of checking in - he didn´t even say hello, simply asked who I was and for the money. Extra city tax was charged, too. When I asked him for directions to the Duomo that afternoon he flung a map at me and said that I could find it on here somewhere. No smiles, no eye-contact. So so rude and different to my other experiences in hotels and hostels everywhere else. I was shocked. The facilities were awful: internet was not free, bag drop was not free, towels and toileteries (which were stated as being complimentary on the website) were not provided... When we asked, we had to pay yet another extra fee. It was unclean, disorganised, dusty and dark. ¨Hotel Ottoviani¨ is not a Hotel not a hostel - it is hell. The images on their profile are definitely are NOT of the place they are. They are thieves. False advertising.
at this price you cant find anything better
The heater didnt work. It was freezing since we visited during february.
it was in the city center
we paid for internet and were not able to use it in our room, connection to internet is just avaible in reception. the stuff was really rude towards us sometimes.
Very good location
It wasn't look like the photos at the site.
good location near the train station, ,an elevator to go up stairs wifi is very good, nice breakfast.
the bathroom is not clean and always there is water on the floor and every where from the shower very small rooms
It is what you pay for.
Walls are paper thin, you can hear every person enter the entire building and every word of their conversations. Scratchy linen, poor door security.
location and breakfast only
the rest of them
There is a shower in the room.
There is a shower in the room but you have to pay extra for the towel. The share bathroom light is not working so you have to use the other one. Anything extra you have to pay.
Location is good, but thats pretty much the only positive thing!
The so called hotel does not look like in the pictures at all, personnel is rude, everything pays extra, no internet at room, unclean, worn out, do not recommend!
The staff was very nice. they allow you to leave the baggage in a safety room for the day after check-out.
but the hotel was dirty. Toilet was clogged, old and dirty. the blankets looked raggy and used. We stayed only one night, but if you stay more it's better to pay a bit more and to have a decent clean hostel.
The location is really good, close to the main train station, plenty of cafes, restaurants, a supermarket and the dome.
You have to pay for every little thing. Breakfast 3€, wifi 3€, luggage storage 2€. Just go to a coffee bar with free wifi ;)
Good clean sheets on beds Great central location Ok for just a one or two night stay.
beds/matresses a little too used/old bathroom facilities very mediocre, dated showers and bathrooms and not very clean. Breakfast - not a very extensive choice for the extra charged for breakfast.
The room was terrible with bathroom - the shower spray on the bed! It is a hostel, not hotel! Smell bad, no toalet paper...i am very sorry that I booked that hotel. I wanted invoice - didn't receive invoice!
- no comfort - no tv
The photos don't show the reality of the hotel. It's to bad, the bathroom light was burnt and unloading without work. Very dirty. The furniture is very old, the mattress sinks. Terrible.
The location is good, only 5 mins from railway staiton.
The facility is ver yold and seems not very clean, one of the staffs is not warm at all when we check in. Off course, the other staffs are ok. It's just a bed place for backpacker.
If it be called 'Hotel', there must provide towels in a room as a basic standard of shower facility which is for free not for rental,even a free sachet of liquid soap is available upon request.
Its dirty They dont give u pillows The internet is very low One drunk boy tried to come in our room!!!!!!! Its so noisy u can not sleep! at all!!! all night! U have to wait hours for the bathroom because its not private!
Staff is bad, the bad is not comfortable, shower cabin is not clean and it squirts. This is not a hostel! This is pansion! Too old, too bad, too noisy!!
The location is good, near the central station.
The wifi is not free, even though we paid one euro per person, we could not connect the internet in our room. Only near the reception desk we could use the wifi. And for the luggage, if you want to store your luggage after check out, you should pay two euro per person for 12 hours. The bathroom was not clean and many guests shared one bathroom.
We have a room where was no option how to sleep because the pension is next to centrum parking of Motorbikes and scooters. No climatization so you can´t close the window. Only options is the ventilator but with only one speed. The speed is to high so you can´t sleep with that wind... You need to pay the extras for Wifi, Towels...We left the at AM 2.30 the Pension and prefer to sleep in car...I want the refundation - some money back - the boy on the reception told me - come next day I can´t do nothing today - next day was on the reception a new person and he told me no money back.
Wifi was not free
It's so close to Firenze S.M.N. station and the Dom.
It's too old building and it has old furniture too. shared bathrooms are bad.
Just good location !
I was disappointed, the rooms other than the picture, the queue for the bathroom , 4 people room - only 2 towel , if you want an additional 2 towels you have to pay ! wifi not working ! if you want leave the luggage you have to pay ( 2 euro for 1 bag ) very bad breakfast !
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