Palace Hotel & Centro Congressi

pulizia

la posizione dell' albergo

poca organizzazione pel personale

camera e bagno non all'altezza di un 4 stelle

si il soggiorno e stato ottimo in quanto l'albergi e centrale e i servizi sono molto buoni incluso la colazione.-

Il servizio in camera

ottima posizione, e vista dalla camera. Bellissimo palazzo, buono lo staff del hotel. Il ristorante e molto buono. Parcheggio comodo sia chiuso che al aperto.

Le camere hanno bisogno di restauro. I mobili sono datati come il termosifone che aveva il filtro caduto per terra e sembrava di avere decine d'anni sulle spalle...Si sente molto il rumore dalla strada cosa risolvibile oggi giorno.

comodità della posizione dell'hotel

camera poco elegante, bagno misero

Closeness to centre of Como.

Too hot. Could only adjust temperature by turning off heating. Lack of ventilation required opening windows. Result was unwanted noise.

We were extremely pleased with the staff, the availabilty of internet in the room, the breakfast, and our room - After spending two nights at the Hotel Danieli (at a much greater cost) the Palace was a dream.

The location was the main reason to choose the Palace. It's 2 minutes away from one of the train stations and the ferries are right in front. The size of the room was also a plus.

Although we supposedly stayed in one of the best located rooms, there was a private event going on right below us, on a Saturday night. From our bed, we could feel the floor trembling with the voice of the musician, but it stopped at midnight. Also, the bathroom was clean and spacious, but it can be updated.

It was at the very center. It has nice rooms especially if you book one with the view.

The fact there where keys for the rooms and not cards.

The location

It was an odissey really! Hotel staff couldn't be more rude. I had booked a superior double room, lakeview, non smoking. I got a very small room with an awful stench of cigarrette. It took them 4 rooms to get me what I had paid for, no more no less, even though they argued they were fully booked. To top it all, a shirt of mine disappeared during the room cleaning. It was a white one and I can write it off as a mistake from the cleaning ladies, but they did absolutely nothing about it! They offered me no alternative and I was very tempted to call the police. I ended up not doing so as I'm sure it would accomplish nothing and I was tired of aggravation as it was. So, DEFINITELY, choose a different hotel whilst at Como!

great hotel, excellent location, very friendly english speaking staff, excellent restaurant. Taken all together made for one of the highlights of our trip.