Palace Hotel & Centro Congressi

Localização e vista; conforto.

Elevadores muito antigos; o pequeno almoço poderia ser melhorado. Um dos empregados da recepção e o chefe do pequeno-almoço poderiam ser mais simpáticos.

Closeness to centre of Como.

Too hot. Could only adjust temperature by turning off heating. Lack of ventilation required opening windows. Result was unwanted noise.

We were extremely pleased with the staff, the availabilty of internet in the room, the breakfast, and our room - After spending two nights at the Hotel Danieli (at a much greater cost) the Palace was a dream.

The location was the main reason to choose the Palace. It's 2 minutes away from one of the train stations and the ferries are right in front. The size of the room was also a plus.

Although we supposedly stayed in one of the best located rooms, there was a private event going on right below us, on a Saturday night. From our bed, we could feel the floor trembling with the voice of the musician, but it stopped at midnight. Also, the bathroom was clean and spacious, but it can be updated.

It was at the very center. It has nice rooms especially if you book one with the view.

The fact there where keys for the rooms and not cards.

The location

It was an odissey really! Hotel staff couldn't be more rude. I had booked a superior double room, lakeview, non smoking. I got a very small room with an awful stench of cigarrette. It took them 4 rooms to get me what I had paid for, no more no less, even though they argued they were fully booked. To top it all, a shirt of mine disappeared during the room cleaning. It was a white one and I can write it off as a mistake from the cleaning ladies, but they did absolutely nothing about it! They offered me no alternative and I was very tempted to call the police. I ended up not doing so as I'm sure it would accomplish nothing and I was tired of aggravation as it was. So, DEFINITELY, choose a different hotel whilst at Como!

great hotel, excellent location, very friendly english speaking staff, excellent restaurant. Taken all together made for one of the highlights of our trip.

Buffet breakfast was ok but not great. Staff was basic. Room was comfortable but not a 4 star. Location was perfect, 2 min walk to the lake, 1 min to centre village of Como, 30 min drive to Bellagio which is the most beautiful village of the region of Como.

The air conditioned rooms the cleanes and the quit atmosphere of the hotel

to wait at the hotel bar for a drink was like to wait for a six plates menu, arround 40 minutes waiting for two drinks. It was to much. STarnge we found that at point 10:00 AM you cant have breakfast, even dishes on your table are taked out

The hotel has a beautiful location on the shore of the lake. The staff of the hotel was very helpful and polite. A very classical style hotel.

The standard room was very basic, with out-dated furniture, limited view. The bathroom needs refurbishment. The air conditioning and TV were very old. Breakfast was fair with place for improvement regarding the assortment of food and promptness of the service.

The looks of this hotel, was very nice and also the vieuw on the lake was beatifull.

The breakfast was very simple!

A most impressive facade on a location right on the Lake side so you can walk to restaurants and bars in the area.