Palazzo Caracciolo Napoli - MGallery Collection    

Comfort

Payed internet connection

é um excelente hotel com ótimo atendimento e instalações.

O hotel esta localizado em uma região muito perigosa.

Conforto

Muito mal localizado

Hotel lindo, moderno e confortável. Distante do centro, precisando tomar um ônibus ou táxi para se locomover, ou andar até a estação de Metrô (meia hora de caminhada). Estão construíndo uma estação de Metrô que deverá ficar bem perto do hotel

O quarto tinha tamanho bom e cama bastante confortável, além de ser muito limpo.

Não gostei do atendimento na recepção, muita frieza e desdém por parte das recepcionistas. O café da manhã deixou muito a desejar, também. Haviam umas 2 frutas, todas para serem descascadas. A pessoa mais simpática foi o rapaz que nos ajudou com as malas.

Achei o hotel incrivel! E um hotel design, super moderninho e confortavel. O cafe da manha e sensacional e a localizacao otima. Nota 10!

As acomodações,a beleza do palacio,a limpeza dos quartos e a amabilidade dos funcionarios.tudo muito bom

O quarto é sensacional, confortável , espaçoso. O hotel oferece excelentes condições de estadia.

Dependências do hotel e o quarto eram muitos bonitos e bem cuidados, oferecem alguns mimos como coquetel de boas vindas, e garrafas de água cortesia no quarto, além de shuttle até o Porto. O café da manhã é excelente.

A noite a rua nos pareceu um pouco perigosa para andar a pé, se for sair melhor utilizar um taxi. Durante o dia local bem comercial sem problemas.

Gostei de tudo. O quarto o jardim interno. O atendimento foi excepcional

Someone to park the car, high quality design and beautiful building / courtyard.

Having to walk so far to our room

Friendly staff. Willingly to provide local travel, safety opinions.

Room quite large and good view. Staff helpful.

Restaurant could have been better. Could be more local info available at reception

We liked comfort, cleaniness, staff. Entrance to the hotel is guarded.

WiFi should be free. Immediate surroundings of hotel are not the nicest place in Napoli.

Beautiful hotel with nice facilities. Great friendly staff. Good breakfast. However, in a horrible neighborhood indeed. Napoli is pretty bad criminality wise, imagine staying in a bad hood. Somebody tried to steel my iphone from my hands right outside the hotel at 7pm at night.

Great Location. Beautiful Building Very friendly and helpful staff

Sub-Philippe Starck design Room not entirely clean (other peoples' hair in bathroom) Bath accessories not replaced daily

The Hotel is stunning, very grand and the rooms very comfortable

It truly is in the wrong side of town for tourism, walking around the streets close to the hotel did not feel safe at all and the streets of Naples are difficult to navigate at the best of times. Service from the bar and room service was atrocious and the staff were quite rude.

Comfortable well presented hotel. Everything you would need. Staff helpful and friendly, great value for money and near the train station if you're visiting pompeii.

The area really is quite down market. Gangs on streets, Xxx cinema on street, security on door. Wasn't actually unsafe though...

Atmosphere, room, staff and patience with faultering italian. Breakfast good with wide choices.

Temperature in restaurant in evening - far too low. Restaurant price high and limited menu availability. Some food arrived barely warm.

Beautiful building, nice rooms, balcony, good breakfast simple but sufficient, great staff, good location for station and to centro storico (area was not rough at all)

no tea/coffee facilities in the room

Very clean and really nice rooms that were warm and comfortable. Reception were friendly and knowledgable and professional. Close to the historic city centre and train station. Quiet at night for a good nights sleep

Food was expensive and service wasn't the quickest - but I think that's just naples in general. Often had to ask to be served at the bar.

The immediate neighbourhood isn't the smartest, but the location is very convenient, within a short walk of the old town, central station and the Archaeological Museum. The room was very spacious with high ceilings and a balcony, a very smart bathroom and supremely comfortable beds. At night there was not a sound from inside or outside the hotel, and we slept very well. The breakfast buffet was excellent. Overall, this was exceptional value for money.

The music in the breakfast room - 80s soft rock - was quite loud and intrusive.

Great hotel in centro storico of old Napoli, anyway it is near piazza garibaldi it is safe to be in this hotel.

The rooms are clean and minimalistic. The staff really helpful and pleasant. The breakfast plentifull.

The neighbourhood. Not very safe for walking after the nightfall. And eve close to historic sites, it's a long walk to the center. The hotel doesn't have a garage and there's one approx. 5 min walk away - quite expensive though. The WiFi is not free.

The hotel is beautiful! Staff was very friendly and helpful, and the daily breakfast was the best we had in italy.

Everyone's comments seem to be the same - the location leaves much to be desired.