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Apartment highlights

1 / 3 bedroom apartments  (Sleeps: 2 - 4)

Places of Interest:

Regional Archaeological Museum Museo Archeologico Regionale (0.2 miles)
Show map Palazzo Gallo

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Downtown Design & Comfort

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Most recent booking for this hotel was yesterday at 07:46

Score from 69 reviews Very good 8/10

Newest reviews for Palazzo Gallo

  • Anonymous
      Norway
    August 6, 2014

    The building was not easy to find, but once there it was amazing! Even the smell of the place, so fresh and clean. Staff was very polite and helpful, and when we arrived at our apartment we were shocked by the size. It looks nice on pictures, but not compared to reality. It's huge! Fully equipped kitchen, a large and comfy bed, and just the feeling of walking up the glass stairs to our bedrom - luxury. The location was great, so close to everything, and yet it's a quiet area and it felt very safe. The housekeeping also surprised us, never have we experienced a better cleaning in any hotel/apartment. I wish we could have stayed here forever. For the price of this place, we got 10 times more than expected. We stayed in 18 different hotels/guesthouse's this trip, and Palazzo Gallo was among the cheaper ones, yet no doubt the best.

    We had a problem with the electricity the evening before leaving, and it was a bit hard to get hold of the staff, we tried several numbers before getting hold of someone. And the lady at work was dragged out of bed two times because of this, felt sorry for her, yet she was very friendly and helpful. I wish there would have been slightly more light in the living room, other than that all was perfect.

    10

  • Svetlana
      Russia
    August 3, 2014

    We liked everything about this hotel, the location is very good in the nice part of an old center, very close to the most beautiful and interesting places. It was the best hotel during our Italy trip. The apartment itself was even better than we could imagine. Staff was very helpful also, the manager gave us very good recomendation about the restraunt.

    Nothing really. Everything was good.

    10

  • Dimitrinka
      United Kingdom
    July 30, 2014

    Great location, comfort,helpfull staff,cleanliness, aircon, safety, breakfast

    The showers- the hot water turn into cold in a few minutes. maybe more variety for breakfast ,and enough soap for hand wash

    8.8

  • Roman
      Ukraine
    July 22, 2014

    Great 2-level apartments and very friendly manager Mario! Thanks!

    10

  • Christopher
      United States of America
    July 16, 2014

    The staff was wonderful -- friendly, helpful, efficient. The unit was very well laid out (aside from the bathroom/bedroom split.) Having the sleeping loft made it easy for one person to stay up & read while another was asleep. The room was quiet & the bed very comfortable. You're only half a block from Via Roma, close to public transport & walk to Old City. Very enjoyable stay!

    The bathroom & bedroom are on different floors. This is an obvious problem at night, epecially since my wife has arthritis. It's a bit of a hike to most of the old town sights & restaurants. Parking on the street is at least 8-10 Euros a day & driving in town is suicidal -- you're better off without a car!

    8.8

  • James
      France
    July 13, 2014

    Good breakfast with fruit and other choices. Free water in room for guests. Staff was very helpful.

    Carpet needs major replacement, shower did too. Windows did not completely close. Internet did not work on our floor at all, even after reporting it.

    5.8

  • Hao
      China
    July 7, 2014

    staff非常热情,还会介绍一下景点。房间超级大,楼上卧室楼下餐厅客厅。完全可以自己做法吃,各种餐具厨具都有,可惜我们待的时间太短了。

    10

  • Anonymous
      United Kingdom
    July 7, 2014

    We spent a night here in a transit and was very impressed. We arrived very early but had no issues at all checking in. The room was very spacious, the kitchen and bathrooms were well fitted. The location was fantastic but the double grazed windows worked really well shutting out noise from outside. I would choose this place over most of the hotels in Palermo if I were to go back.

    Slight noise from above, found it difficult to control the temperature in the room.

    8.3

  • Natalia
      Poland
    June 20, 2014

    Everything except for the parking

    we arranged the parking for our rental car at the hotel and the receptionist confirmed by phone the availability of the above. At the hotel it turned out that there is no parking at the hotel. They found us a paking spot in a private garage nearby, however we had to pay 15 E for the spot plus 15 E for picking the car up during the day, in total 30 E for 16 hours of parking!

    9.6

  • Anonymous
      Netherlands
    June 19, 2014

    Clean, comfortable, spacious, cental location. Great value for money.

    9.2

  • Marcel
      Germany
    June 19, 2014

    - Modern styled rooms - Large and lots of walking space inside the appartment - Stunning views --------------------------------------------- - moderne inrichting - groot en veel bewegingsruimte - schitterend uitzicht

    - The bill (invoice) was not automatically given after payment : I had to be ask for it and not yet available even on check-out (after departure received first by email) - The hotel door could be closed within the next day after repair -> Palermo was for us an extra feeling unsafe - Poor bed - Too low plafonhoogte in locker room (less than 175 cm high) ---------------------------------------- - de rekening (faktuur) werd niet automatisch gegeven: er moest om gevraagd worden en zelfs bij vertrek nog niet beschikbaar (eerst per email na afreis gekregen) - de hoteldeur kon pas na reparatie de volgende dag van binnen afgesloten worden --> in Palermo was dat voor ons een extra onveilig gevoel - slecht bed - te lage plafonhoogte in kleedkamer (minder dan 175 cm hoog)

    8.3

  • John
      United Kingdom
    June 14, 2014

    The space and comfort of the apartment were excellent. Very quiet and peaceful. Great central location for exploring the city with good restaurants nearby.

    nothing

    10

  • Simon
      United Kingdom
    June 14, 2014

    We loved these apartments. They are very spacious - ours also had a small balcony overlooking the street which was interesting for people watching and to get a bit of a feel for the real atmosphere of Palermo. The kitchen is ideal as you have everything you need to cook a meal. The frozen croissant they supply each morning for breakfast are delicious - just pop them into the oven and watch them rise and then eat them with the jams, cheese & ham they supply. The coffee machine also makes good coffee (using capsules supplied each morning).The staff are extremely helpful and answered all our questions. Our apartment had 2 bathrooms - which was ideal.

    Just one negative - there were no English channels on the TV. Would be good if they could obtain either the BBC world news channel or CNN.

    9.6

  • Theo
      Netherlands
    June 11, 2014

    The location was excellent The staff was friendly and service directed

    The view was poor

    8.3

  • Anonymous
      Australia
    June 1, 2014

    Kitchen facilities Very helpful staff

    Bed & bathroom on different levels

    9.6

  • Kevin
      Australia
    June 1, 2014

    In a good position, clean ,and well equipped kitchen.i would stay here again, wifi strong.

    Bedroom up tight stairs,but big apt. Makes up for this.

    9.2

  • Dianne
      Australia
    May 27, 2014

    The apartment was spacious and nicely decorated . We also enjoyed the variety of food they left in the fridge for breakfast.

    We did not like the stairs, particularly as the bathroom is down stairs.

    8.8

  • Jeff
      United Kingdom
    May 25, 2014

    really central - could walk everywhere and easy to reach from airport very spacious, had everything we needed

    shower cubicle was rather miniscule

    9.6

  • Marie
      Australia
    May 22, 2014

    Palazzo Gallo is well located in a quiet street. It is within easy walking distance of the historic centre, and close to many good restaurants and trattorias. The apartment was very clean and comfortable. The upstairs bedroom and downstairs bathroom was not ideal, but was OK. Generous amounts of breakfast items were left for us to prepare for ourselves.

    Despite letting the owners know our arrival time (at their request), there was no-one there to let us in, as the owners live off premises. It took us a while to work out how to contact them to gain entry. I thinks it would be good to include the procedure for entry in the same email that asks for arrival time. The handyman/cleaner was the main presence, and he was very helpful. We also enjoyed meeting the person whom we paid on departure.

    8.8

  • Monica
      Italy
    May 21, 2014

    The apartment was gorgeous. Big kitchen plenty of space everywhere. Staff really helpful and kind. Mr Blasco helped us sort all problems. We'll come back for sure

    8.3

  • Ian
      Canada
    May 20, 2014

    Location is great for restaurants. Safe to walk around at night. Breakfast very good.

    10

  • Elaine
      United Kingdom
    May 9, 2014

    Beautiful apartment in goog location in old town.

    Nothing about the apartment. Parking a bit difficult, park on street and buy tickets from tobacconist

    10

  • Lillian
      United Kingdom
    May 2, 2014

    central location, large rooms, accommodating staff, really a luxury apartment.

    everything was good.

    10

  • Carol
      United Kingdom
    April 29, 2014

    Having an apartment where we could do our own cooking, but the booking process was just like a hotel. The fittings and comfort level were very good. We enjoyed finding a "Carrefour" small supermarket one block away. Very convenient so we could focus on seeing the great sites of Palermo, Monreale and Cefalu. Easy to get to the railway station and to use the airport bus.

    No safe in the room. (It took us 2 days to work out how to get the capsules out of the fancy coffee machine! - but good quality coffee was made!)

    9.6

  • Christina
      Switzerland
    April 27, 2014

    location very close to old town centre modern interior roof terrace spacious appartment free wifi nice palazzo quiet and safe environment

    kitchen wasn't clean orange surface of kitchen cupboards is already worn out

    9.2

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