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Piazza Erbe 38, Città Antica, 37121 Verona – Show map
Excellent location – rated 9.6/10! (score from 186 reviews)
Rated by guests after their stay at Palazzo Maffei.
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186 verified reviews
They speak your language
Palazzo Maffei's staff speaks: Korean, Italian
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Food & Drink
Restaurant, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Ticket Service, Baggage Storage, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
3:00 PM - 7:30 PM
8:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 10 per person per night in a crib.
Up to two older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 186 reviews
Value for money
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Location excellent. Excellent ambience.
Noisy room till early AM from bars outside. Hard pillows, no other choice. Bathroom basic, hot water went cold. Breakfast poor for the room rate.
Internet didn't work, or, when it worked, it was too slow.
Central location ideal for sightseeing and for walking round the shops. Apartment is spacious with all required amenities. Large rooms with air con and there is a lift.
Would value from having an iron and ironing board. We did however request one for our stay and it arrived immediately. Great service.
The service lacked something from the staff. I saw a waiter reuse a dirty tablecloth by flipping it over instead of replacing with a fresh one. Do that turned me off.
Building is beautiful and old but appartment is very clean and modern
Parking is too far from hotel
A top apartment, spacious and part of a former palazzo, in a perfect location in Verona's most beautiful and lively square. Plus an excellent restaurant in the same building.
The nearest car park is a 10+ minute walk.
Staff very helpful & friendly. Could walk to all attractions. Located in centre of old city but easy access to & from train. Restaurants galore. Apartment looked out onto Piazza.
Best position in Verona.
Noise in the square until 2am
Fantastic location for all sights and shopping. Apartments are modern, spacious, furnished to a high standard and extremely secure. A coffee maker would have been the icing on the cake!
Very friendly, helpful staff. Location excellent, walking distance to everything in city. Apartment clean and large enough for family of 5.
Air-con units not particularly effective, be careful not to use too many electrical items at the same time as power to apartment will trip out and difficult to find someone to help outside of office hours! Wi-Fi signal not great.
The windows in the 2 bed roomed apartment are so small, hardly any natural light can enter. As a result, the space is depressing and dark, despite the excellent location. To make matters worse, the air conditioning was provided by a completely inefficient free standing unit in the lounge only. this failed to cool even this area. invariably it was hotter in the apartment than outside. It was impossible to sleep as a result. We knew about the street noise, but the lack of A/C was not expected. I would say the kitchen was equipped to a minimal level, lacking even a cork screw and a bread knife. Fortunately, my husband always carries an emergency (corkscrew, not knife!). Verona is beautiful and so is Palazzo Maffei from the outside, but we were so disappointed with this apartment, we rebooked our flights at some expense and went home early, rather than tolerate the conditions. My advice is to avoid this apartment unless you like to live in a sauna. From other reviews, I can only assume the other apartments are better?
Excellent location; could not be better. The general standard of the apartment was very good, lots of space and comfortable beds. The Front Office Manager, Masa, was very helpful when things needed sorting out.
There was only a 3-person sofa for a 4-person apartment; needed an extra 'comfy seat.' There was no plug for the oven, no hair dryer and no corkscrew. Whilst all of this was quickly resolved by Masa, it was irritating that there were such issues that needed to be sorted.
The location is splendid And within walking distance of everything in this beautiful city. The staff is fantastic. The front desk manager is as friendly and helpful as she is gorgeous. The rooms are impeccably clean and beautiful. Great showers, comfortable beds, and an incredible air conditioner. Look no further
There is nothing not to like.
I enjoyed every minute of my stay. I was disappointed that I missed the last two acts of "Aida" and 1 and a half acts of "Turandot" at the Arena because of rain (and I had paid over $2000 for my tickets!). But this is not the fault of Palazzo Maffei!
The location was fabulous and walking everywhere was a breeze! The building is historic and the room was very spacious and lovely. We did not face the square and there was still a fair amount of noise, but location was worth it! Very unique place to stay, but not sure if I'd recommend it again due to some of the hassles.
It took us 30 minutes to check in and get our room as they did not read the notes on our booking information stating the number of people in our group. English of man in the office was very limited, communicating was difficult. Unclear about check-out procedure, and during the day nobody was in the office. Not very convenient or conventional. Breakfast was at cafe across street and was very basic - 1 coffee and 1 croissant per person. Most hotels have a much nice breakfast, especially in this price range.
Best location!!! Nice accommodating staff, great little apartment for family with older kids or a small group. Nice touches, coffee, biscotti, cookies, etc. Fun to look out windows and watch the social scene below, even if they were having a good time well into the night.
A/C unit, condensation container would fill rapidly and over flow, just had to check and keep a towel down just in case.
The location is the reason for picking this apartment and it did not disappoint. Right at the heart of Verona.
The two bed apartment is small and not suitable for four adults with limited views and basic air conditioning. Not good value for money.
fantastic location, amazing view, space, staff, beds, lift, large balcony, air conditioning.
slow wi-fi, shower heads, noise (see location), seating, no cd player, no tv in lounge, no iron, no kettle, no dryer.
Location features facilities friendly staff
Loose wooden tiles - very sharp underfoot Broken shower screen which detached each time you moved it
History of the place, location and the entire city of Verona
The noise from the motorcyles of the staff in the piazza leaving after work around midnight.
Spacious apartment with all the mod cons, excellent kitchen & bathroom facilities.
No one advised us that you could leave your cases in a locked room after check out, consequently we were reluctant to leave our cases unattended. Would be nice to have had a kettle in the kitchen, instead of boiling water in the micro- wave for a hot drink, other than that, perfect.
The position was excellent.
We ordered a taxi through the office to take us to train station when we got downstairs there was a taxi waiting so we took it. I had an email from the office to say it wasn't the taxi they ordered so they had charged our credit card the cost of the taxi. They did not get in touch with us or ask permission to charge our credit card which I feel is completely unprofessional. We were very unimpressed and also unimpressed with the office for not replying to our emails on this matter.
The apartments are in a wonderful old building and are large comfortable, clean, well equipped with great views across piazza del erbe to the hills and castle
access by car was really difficult-we were encouraged to bring the car in and be met for valet service but it would have been much easier to park in a parking garage and walk in. It was very difficult and stressful negotiating tiny alleys and one way streets in a pedestrian-only part of the city. We also had trouble finding the reception office.
Super location in historic building. Masses of space.
With bars close by can be a little noisy, we also had door bell ringers at 4 in the morning for no good reason!
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