The staff was helpful, but sometimes a little brusque. A lady lacked a little in patience and didn't really listen to what I was asking. One gentleman was really nice to us at our arrival, but in the evening he seemed rude and annoyed. Hence, we sometimes wondered if they were genuinely nice to us, or if it was just forced.
We ate at their restaurant on our first evening. The quality of the food wasn't worth its price. It was nothing special. There was a far better restaurant close to the hotel that was expensive but the food had a special twist.
We were extremely disappointed with the breakfast. The coffee was horrendous, the eggs and bacon unsavory, and the desserts were just ok.
The hotel was a beautiful building through and through with wonderful decorations. Our room was spacious and had an excellent view. The location of the hotel was perfect since it was close to the main arteries of the city. It was also at a walking distance from the main beach decks. We didn't experience any problems with the wi-fi.