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Piazza San Michele, 30, 55100 Lucca – Show map
Excellent location – rated 9.7/10! (score from 129 reviews)
Rated by guests after their stay at Palazzo Rocchi.
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278 properties in Lucca
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129 verified reviews
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Palazzo Rocchi's staff speaks: Italian
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Food & Drink
Breakfast in the Room
No parking available.
Room Service, Laundry, Fax/Photocopying, Honeymoon Suite
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
3:00 PM - 7:00 PM
10:30 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 129 reviews
Value for money
Show reviews from:
Enjoy free Wi-Fi, complimentary breakfast buffets and a number of comforts at this elegant 4-star hotel and residence in the historic center of Lucca.
Score from 323 reviews Excellent
Offering a shared lounge area and free WiFi throughout, Relais Inn Lucca is located in the historical centre of Lucca. A sweet and savoury breakfast is served daily in a designated breakfast room.
Score from 167 reviews Wonderful
Offering free Wi-Fi, At Home Bed and Breakfast is conveniently located inside Lucca’s ovally-shaped Piazza dell'Anfiteatro square. Piazza Napoleone square is just a 10-minute walk away.
Score from 242 reviews Excellent
Facing Lucca's famous Renaissance city walls, the Albergo Celide is just over half a mile from San Martino Cathedral. The property provides free bike rental, free Wi-Fi and free parking.
Score from 955 reviews Excellent
Stayed in one of the two bedroom appartments. Location was excellent and the quality of tge appartment was first class. What made this most enjoyable was proximity to local businesses and having apparyment we were have our own breakfast in appartments and sample local produce of cheese and wines. Roberto whom runs this business was excellent and very helpful
Lovely, helpful staff. Amazing location. Beautiful decor. Comfortable beds. Free cocktail tray.
The A/C in my first room was unreasonably noisy! But that's of very little importance.
Apart from the great location and excellent quality of the apartment itself, we have enjoyed a great hospitality. We had some troubles with a car and Roberto, the landlord, offered us his time and support. Priceless!
we not only had a beautiful bedroom we had a dining room and had our breakfast brought each morning to us as we sat by the verandah in the dining room
there was a little noise from inhabitants behind our hotel but mainly in the afternoon
Roberto was on hand the whole stay , and helped with everything from car parking to dinner bookings and also booked a wine tasting trip for us. His knowledge of the area is superb. Restaurant Norma with chef Carlos is a must. Have the tasting menu. At €30 it's beautiful.
Excellent service. The staff was friendly, accommodating and provided good advice. Excellent location. Easy walk from the train station. All major sites are close.
location and cleanliness
When we rented this two bedroomed apartment we were not told that one of the advertised double bedroom had bunk beds. The wifi did not work on arrival but that was sorted out fairly quickly and was good thereafter. The main electricity trip switch had a tendency to trip out when the dishwasher was being used. On the first occasion this happened we were unable to locate the trip switch which was not in the apartment itself and it took a number of telephone calls to the owner before we were able to locate it.
Small, excellent friendly Hotel in the very centre of Lucca. Delightful stay.
Difficulty to park nearby, not the fault of the Hotel.
Roberto was super helpful. We got upgraded to our own suite. every morning the staff would bring breakfast to our pvt dining room. the rooms were v italian. location was great!
Nice spacious apartment with all facilities including a washing machine :). Great host, nice and relaxing.
The location is great - right on a big square in the centre of Lucca. The palazzo is pricey considering there is no service. The hotel only has a handful of rooms, and is operated like an Italian self-service gas station, with no staff onsite.
The advertising photograph showing a breakfast table set on a balcony with a great view is misleading - breakfast is served inside, and there was no view. The lady manager was disagreeable, and she seems to be an absentee manager. Nobody was around after business hours, if ever something happened. Internet did not work. Requests for help with Internet led nowhere. The only answer was "just enter the password properly".
Managed by the gregarious Roberto who could not have been more helpful to us, this is a great little residenza hotel right in the heart of town. We had the one bedroom apartment with our two teenagers on the sofa-bed. Everything was perfect. I highly recommend this hotel.
Beautiful location, beautiful ambiance. We could not have been more thrilled with our choice of accommodation in Lucca. Palazzo Rocchi has a classy unique style that is a treat for any tourist. We highly recommend.
A typical italian Palazzo right in the center of Lucca. Furnished with antiques gives you a clear idea of how they used to live.We had a wonderful room with a small lliving room where a delicious breakfast was served. Having a tea pot in the room was a plus. Roberto tthe charming host, went out of his way to provide helpful information about Lucca. Phone the hotel before if you are arriving by car, they will tell you how to drive through the restricted area.
Everything was perfect!
Very gracious host, charming decor and great service and breakfast.
Very good service from Roberto, we felt really welcome!
Our needs and expectations were completely meet and in many exceeded. The staff and atmosphere were an ideal example of this. Roberto made us feel like a member of the family. He arranged and escorted us on a wine tasting trip, that was truly memorable and highly recommended. We hope to return. Thank you.
Nothing, apart from having to leave.
Location. Friendly staff.
No wifi in room
location excellent, friendly owner and staff, relaxed atmosphere
no soundproofing. could hear noise from next door room. bathroom needs re-decorating.
Location until they decided to run a rock festival in the Piazza and despite shutters and windows fully closed slept was impossible. Recommend double glazing. When the staff discovered my wife was sensa glutin, they immediately catered for her at breakfast. Would probably stay there again.
The fact that on the day of arrival and the following day, we were waiting around for Roberto or Paula who didn't arrive at reception at the stated hours. In a short stay we must have wasted almost 3 hours because of a lack of punctuality - good manners.
Roberto was extremely friendly and recommended an excellent restaurant on our first night. The room we stayed in was incredible and it was definitely a great start to our honeymoon!
I like the location, great spot to explore Lucca and surroundings, very easy access to wifi, good comfortable beds and great coffee in the morning. Very clean and the room was specious.
The breakfast room was tiny, so felt too close with the other guests. There was no shelf in the bathroom nor full length mirror in the room - for 2 women traveling together quite essential.
I cannot recommend this property highly enough. I stayed with a friend as we had a wedding in Lucca, everything from pre arrival, to our departure was beyond excellent. Nothing was too hard or difficult. Roberto was wonderful on organising taxis for us from the airport into Lucca. The check in was done by another lovely lady who was super helpful and also helped us with bookings for manicures etc. The housekeeping staff were warm, welcoming, and super efficient. It was like staying in an old friends home. I am an interior designer and have a terribly fussy eye - this place was simply superb. The breakfast was super nice and well provided, cereals, breads. and savoury foccacia. At one point my phone charger didn't work with the international plugs, so they found and gave me another charger that worked. I am a super frequent traveller and cover over 150k miles a year and stay at properties ranging from the Ciragan Palace to Splendido to old estates in New Orleans. This is by far in my top 3. Go you will not be disappointed.
The Hotel did not obtain our reservation. So we had to use another hotel. It was a very bad situation. I am very disappointed.
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