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Dorsoduro, 2792, Dorsoduro, 30122 Venice, Italy – Show map
Excellent location – rated 9.7/10! (score from 288 reviews)
Rated by guests after their stay at Hotel Palazzo Stern.
|Deluxe Double Room|
|Deluxe Triple Room|
|Standard Single Room|
|Standard Double Room|
|Superior Double Room|
|Standard Triple Room|
|Junior Suite with Grand Canal View|
|Junior Suite (3 Adults) with Grand Canal View|
|Junior Suite (4 Adults) with Grand Canal View|
|Suite (3 Adults)|
|Suite (4 Adults)|
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288 verified reviews
They speak your language!
Hotel Palazzo Stern's staff speaks: Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Up to two older children or adults are charged EUR 80 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 288 reviews
Value for money
Show reviews from:
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Score from 403 reviews Excellent
the location I assume that the other rooms must be nicer, as ours was not. I don't like writing bad reviews, and so I can only assume we had the one very bad room in the hotel. We stayed in three other hotels during our trip to Italy which were all excellent.
Very disappointed. Our room was across from the ground floor bathrooms. The shower, which had just a curtain, would flood out into the bathroom, which most closely resembled a hospital bathroom. Impossible to keep the bathroom door open, as it is heavy and slides shut automatically. In summer the terrace must be nice, but in winter, breakfast is inside without a view. No view or light in the room. We tried switching rooms but none other were available.
We have been back to this hotel three times-we will be back next year all being well.Excellent location,a drop- off for both vaporetto & airport boats & a quieter Dorsodouro at the right side of the Grand Canal coupled with super friendly staff make it almost perfect for us.
Nothing in truth
We enjoyed our stay throughly and the service during our time at the hotel was very friendly and helpful.
The aircon/heater very slow to adjust temperature
The Stern has been renovated to preserve its Renaissance architectural heritage. The breakfast is excellent with a wide selection including cooked eggs and bacon, fresh fruit, and tempting pastries. Staff were friendly, helpful, pleasant. My room was very quiet at night, perfect for good sleeping.
I would have to be very picky indeed to complain about anything. The place was a bit hard to find, but so is almost everything in the Venetian rabbit warren. That's part of it's charm.
Helpfulness and friendliness of staff Good variety of breakfast items Location convenient for both city centre and grand canal Comfortable suite with well equipped bathroom Good restaurants and bars within 5 minutes walk
Nothing to report
Great central location. Lovely old palazzo sensitively restored with great attention to detail. Comfortable & spacious bedroom. Polite and helpful staff. Good buffet breakfast.
Toiletries were impossible to open! Mentioned this to staff who were aware of problem & said they were looking into it.
We found the location to work well, due to the water bus stop right outside the hotel. Close to a fab little neighborhood bar, and an amazing restaurant. The breakfast buffet was amazing, staff friendly ( helpful at every turn). Zero complaints.
Very Helpful and polite staff. Excellent location of the Hotel , on the Grand Canal. Wonderful Breakfast and service. Ease of transportation right in front of the hotel . A wonderful place to be.
Wifi is erratic - sometimes good, sometimes bad, dinner is not served in the hotel , but then again, there are so many choices around the hotel.
The location and beauty of the house Staff ok and pleasant
The biggest problem was that the hotel is saving on the heating so our suite was too cold Industrial breakfast The terrace is well advertised but closed the day we were there
Really comfortable room and bed I wanted to take home with me. View from our room (Junior Suite) was stunning. On top of the water and so much interesting activity. The location for me couldn't be bettered. A few paces from the C'Rezzonico vaporetto stop (make sure you get line 1). Breakfast was lovely, plenty of choice. Huge jacuzzi bath
Bit disappointing that the beds were twin beds and couldn't be made into a double (we were on our honeymoon) but the 'single' beds were actually huge and option to change rooms for a double bed meant losing the wonderful view so we stayed put. Beware that there is no separate shower, you have to get into the jacuzzi bath which is quite raised in height and quite a climb in - so not suitable for someone with limited mobility
beautiful property excellent location
We booked and paid for a junior suite with grand canal view. The first night we were given a room on the top floor with low ceilings and no view. The room had one non-opening window with smoked glass. After complaining to the front desk staff that we had booked a junior suite with grand canal view, we were relocated to a deluxe double with grand canal view. We never did enjoy the accommodations we paid for.
Architecture, location, staff
having to leave
We had the most wonderful time in Venice with wonderful friendly staff and very comfortable and luxurious accommodation. The position of the hotel was incredible and so accessible to everything
There is not one thing we could fault
position staff breakfasts
high price room a bit small
Junior suite was in tasteful Venetian style; views of Grand Canal ever pleasing. Breakfast excellent though unvarying. Staff (especially Fabio) amazingly helpful. Vaporetto wharf adjacent to hotel was a bonus. WiFi quick & easy.
Bathrooms, though lacking nothing, could do with modernizing.
Central location on Grand Canal, only a few yards from vaporetto stop Staff all extremely helpful Excellent breakfast (served on terrace overlooking Grand Canal in fine weather) Spotlessly clean
No restaurant in hotel (not really a problem as there are so many good restaurants within walking distance) Bedrooms too warm for comfort at night (apparently they have to switch off air-conditioning at the beginning of October)
Ease of access with private landing for water-taxi. Charming old Venetian palace with patio on the Grand Canal lovely for breakfast, drinks or just chilling. Relaxed atmosphere with pleasant staff interactions. Location in Dorsodura and close proximity to water-bus stop very convenient for getting out and about to do touristy things.
Low water pressure and slow elevator.
Everything about this hotel was great no complaints whatsoever
There was nothing to not like
Location is excellent, alongside the Grand Canal and next to a stop for the water bus. Easy access to all parts of the city and also choice of private taxi or public boat leaving from the side of directly in front of hotel. Attractively decorated and appropriate furnishings. Friendly and helpful staff..
Our room 103 would not have been suitable for anyone elderly or with mobility problems, as the sleeping area was up narrow stairs leading from the sitting area and bathroom. Shower basin was very shallow and curtain too short to prevent substantil water spillage, which could cause a guest to slip on the wet floor. No shelf in bathroom for toilet bags. Wardrobe and shelves were under the stairs and one had to watch one's head when using the shelves. Safe was at ground level and not sited for convenience of access. Problem with pigeons on the terrace at breakfast, landing on tables and chairs, while guests were eating - not pleasant.
1. Having been promised a transfer to the train station at end of stay by email - just because it was a Monday you couldn't do it. You need back up for days when your usual boat is not available. 2. Cold eggs - you should be able to do eggs to order. Staff did that for me on the final day which was great.
This is a beautiful hotel and former palace. View was exquisite. The beds were cozy and comfy. I was spoiled for all other hotels on my trip and wish I had booked a longer stay.
Not a thing!
Beautiful hotel and location, lovely breakfast on the terrace, helpful staff.
Room had only two small windows near the ceiling
Great staff, great welcome, wonderful breakfast on the terrace onlooking the Gran Canale. Brilliant position with the Ca'Rezonico vaporetto sto 20 metres away. Very, very good!
Lack of a window in our room, we got used to it, but a bit strange to start.
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