Hotel Palazzo Stern

Excellent hotel in every respect, location, cleanliness, value, decor, breakfast and staff. A gem!

We thought the hotel itself and the room were delightful. Having breakfast on the terrace was superb

I was surprised that a 4 star hotel did not have a restaurant

The situation on the Grand Canal was superb. Easy access to the Vaporetto service. The staff were very helpful and obliging. The Hotel was spotless and very beautiful. Breadfast on the verandah overlooking the Grand Canal was stunning.

The setting & style

the service was sometimes slow in the evening& one of the waiters could not mix a G&T

Breakfast on the terrace overlooking the Grand Canal

The hotel is well located on the grand canal just 15 minutes walk from plaza St Marco. Friendly staff who kept everything very clean. The junior suite we selected was very nice and a good size. The free internet access was very useful.

The breakfast was acceptable but basic. No other meals provided. Fairly expensive but the quality of the hotel almost justified this. Reception forgot to return our passports on departure but the hotel paid to ferry these to us at the airport.

Beautiful building inside and outside, excellent location, great local restaurants, covenient for transport, good size suite with antique furnishings.

70 euro per hour for use of rooftop terrace seemed a little steep considering the price you're already paying for the room.

I liked the decor and the location. It was new and clean and beautiful.

The sheets were scratchy and stiff

Everything! Beautiful, sympathetically restored hotel, an absolute gem. staff, service and environment excellent.

Could offer more variety of food at breakfast, to justify 4*

The location, the terrace, the service, the overall quality of the hotel - it is very special

Would like to see dinner served on the terrace - we understand that this is planned and is in the permit process.

The staff was very kind and helpful, the interior and exterior of the hotel is impressively kept. Very well placed.

The suite that I booked was small and rather claustrophobic with its low ceiling. (No relevant photos in the website..) For this reason (the rest was excellent) I think that it was a little overpriced.

The both the interior and the exterior of the hotel were renovated and it is magnificent. The breakfast, although the same each day offered enough variety. The bathroom was beautifully tiled, had a large vessel sink, and a modern shower. Views from the back of the hotel oversee a small garden square. If the room is high enough you can see red roof tops.

The room was on the small side. The mattress was very hard (could be the way European's like it).The room was hot. Apparently electricity is conserved in Italy and AC was not on (April). When the windows were open there were no screens which resulted in bug bites. Believe it or not it could get a bit noisy (clock bells, late night drinkers, or boats on the side canal).