Residenza D'Epoca Locanda di Palazzo Cicala  

We rented a catered flat for the Christmas break. The flat is located in the middle of Genova's Old Town, in the palazzo, but it was recently refurbished and decorated with modern furtniture. We prefered our breakfasts were delivered to the flat, which was done on time. The cleaner, who was coming every day, was good and kept place very clean. There is a modern lift, so we had no problems with the baby's buggy.

The Residenza have several flats, while photos on the website are from 2 flats only. We were offered a different place first, but when requested were allocated the flat which was advertised on the website. There is no car access to the flat at all, so all luggage and shopping needs to be carried from the parking (min 400m). Parking is paid and very expensive - it cost about 125 euros for 4 days.

Hotel described as "hotel diffuso" : some hotel rooms are spread in different locations away from main reception Great atmosphere in old- Genova historical building Friendly staff Breakfast delivered individually to our "diffuso" room Our room was actually a flat, and included fully-equipped kitchen

No parking at hotel Closest Parking far from hotel

We are a family of five traveling by car through Italy. This hotel was an apartment that was spacious and nice. This apartment was in the downtown area. I was pleasantly surprised by the town of Genoa and this area specifically. It was clean and beautiful. The only issue we had was with parking. You have to park in a parking garage which is about a mile away. It was fine, if you packed lightly. Finding the office for this apartment was very hard to find. You can't park anywhere near the office and have to walk down alleys to find it. Don't use the address given to find it. Call ahead and get good directions. Don't be afraid to ask around to find it. It is very hard to find. We really enjoyed the apartment and the area it was in.

Location of office is very hard to find. No parking near apartment.

It was a fabulous visit to this hotel. The room was so nice,clean and so spacious. It was a wonderful surprise. Lovely interior. If you go to Genova, You just have to stay in this hotel.It is just amazing.

It was very hard to find the hotel at first. I already got a Genova city map and I even turned on my google map on iPad but still it was not possible to find it. Fortunately kind people in Genova guided me to the hotel. Except that, everything about this hotel is just perfect.

La situation de la résidence est très pratique, le studio bien arrangé mais les prestations pas du tout à la hauteur du prix exigé!! Des excuses de la réception mais aucun geste commercial!

Le ménage n'était pas fait à notre arrivée, ni le lit. On nous a proposé une chambre dans la partie hôtel, de prestation moindre que nous avons refusé. FInalement, le studio a été nettoyé et refait à 23H (soit une 1H30 après notre arrivée!!). Robinetterie en piteuse état. Pas de chauffage (mais nous l'avons trouvé et mis + tard nous même). Petit déjeuner médiocre (déposé dans un panier avec le papier du supermarché et fruits pas mûrs) avec du café lyophilisé trouvé dans le studio (par contre, du lait dont nous n'avions que faire). Les prestations ne sont pas du tout à la hauteur du prix exigé!! Des excuses de la réception mais aucun geste commercial!

отличный отель, отличный персонал, прекрасный вид на завтраке, и вообще чудесно для Флоренции, в которой есть почти столичный налет определенной пренебрежительности к туристам.

Si trova in un' ottima posizione per chi visita l'Acquario ed il centro storico e vicino alla stazione metro che porta alla stazione ferroviaria. Molto bello il palazzo e anche le stanze. La vista su piazza San Lorenzo e' magnifica.

Lo staff totalmente inadeguato e carente

Il bello di questa Locanda è l'atmosfera d'epoca di un palazzo della vecchia Genova. Ampi spazi e alti soffitti ti fanno respirare nel vero senso della parola. Il silenzio in una zona pedonale del centro è assicurato. Ottimo servizio tv e un Pc internet gratuito in camera. Discreto il bagno di normali dimensioni e funzionale.

Luce che entra dalle fessure della porta e dalla finestra possono ad alcuni dare fastidio. Senza intervenire strutturalmente basterebbe applicare due tendoni scorrevoli uno davanti alla finestra in aggiunta agli scuri in legno e l'altro davanti alla porta della camera che tutt'intorno fa entrare luce dal corridoio. In bagno nonostante la funzionale doccia a pioggia sarebbe comoda una doccia telefono con tubo flessibile. Sarebbe opportuna una covenzione con un parking vicino all'albergo! I tavolini bassi per la colazione sono scomodi e piccoli, sarebbe opportuno adeguarli!

Tutto positivo, la location suggestiva, l'appartamento in edificio storico con arredamento moderno molto ben attrezzato, con tutto quello che può servire, compreso sky, mio marito ne era felicissimo... Lo staff gentile e disponibile rende l'atmosfera molto piacevole, centralissimo, a due passi dal Porto Antico, dall'Acquario dallo shopping dai musei, insomma meglio di così non avrei potuto scegliere e tornerò sicuramente, e lo consiglierò a tutti! Aggiungo per smentire I precedenti: ottima colazione portata anche in camera, ricca e di qualità, e fanno anche le pulizie in appartamento, me ra vi glio so!

No e sono un ex agente di viaggio, ho l'occhio abbastanza critico.

Le cadre, le professionnalisme et la gentillesse du personnel, sa situation geographique (surtout avec des enfants en bas ages) car il est pres de tout (visites, shopping,mer, restos, aquarium) et il est a la fois au calme, la chambre blanche, spacieuse et confortable,la deco, internet dans la chambre, le buffet du petit dejeuner qui est tres varie, pour tous les gouts, et la proprete, la vu sur la cathedrale san lorenzo superbe.

Le sol de la douche (trop glissant pour les enfants) et un peu petite, j'aurai prefere une baignoire. Pas de stylo dans le carnet d'accueil, le seche cheveux pas assez puissant, et pour un 4 etoile rien de plus dans la salle de bain ou la chambre ( une fleur ou une prestation supplementaire, du genre peignoirs...manque un peu)

Posizione-arredamento

Servizio pulizia

Le camere sono stupende!

Ia colazione offerta con il pernottamento non è all'altezza, scomoda e minimale! L'insonorizzazione delle camere è molto carente, in particolare I rumori che provengono dal corridoio, per quanto riguarda le porte principali, e non per ultimo dall'esterno.