MSNSuites Palazzo dei Ciompi  

The location was excellent. Very central to all the major sites of Florence! We were there w/ my parents and my 18 month old son, and my older parents had no problem walking the distances to each major attraction, and it was no problem with a baby stroller either. The building has an elevator, which was great, since our apartment was on the 3rd floor. Our apartment was a 2 bedroom, and to our surprise, there were also 2 bathrooms. It was very large, with high ceilings, a full kitchen, and plenty of room for our baby to play and us to spread out. Beds were comfortable, and apartment was very clean. Breakfast was delivered to our room (a whole loaf of bread, butter, jam, a box of cereal, juice, milk, and a package of sliced ham and sliced cheese). There was a toaster, so that was good for toast in the morning. I would definitely recommend this apartment to friends.

The hotel staff were not very friendly. They seemed distracted and not overly welcoming when we arrived. Our room wasn't ready until 5pm, even though the website said check in was anytime after 12:00. It worked out since we wanted to sight-see anyways, but if we really needed access to the room earlier, that would have been an issue. The street below the apartment was also noisy from bars or restaurants nearby and the windows are not very sound proof. If you bring earplugs or are a heavy sleeper, no problem, but the noise did keep some of us awake. The hotel is also in an area of pedestrian only, unless you have a special permit to drive within that zone. We didn't know that until we arrived in our car, so thankfully, we didn't get stopped by the traffic police, but I think if you plan to drive, you need to give the hotel your car information ahead of time, so they can get you some type of pass. Overall, would still definitely recommend the hotel for friends traveling together or families.

We liked everything. Great location, great furniture, great stuff

To my opinion it's ruther expensive (wi-fi and parking are expensive, no breakfasts)

We reserved Palazzo Ugoccioni with Booking but at arrival they told as we had no reservation and were very unpleasant. All hotels were full and we were 6 people (they did not care at all). They told us Booking had not reserved for us. I strongly recommend to put it out from Booking. We were lucky about getting the last apartment In Palazzo dei Ciompi: very good location, central and pleasant. It had everything needed for a family stay. I recommend it.

Everything was great. The apartment was really big and confortable.

The Internet access is really difficult, and it just does not work. We did not have this problem, but there should really be an emergency number one can call if arriving late. Even if it will cost extra. It is needed.

The rooms were huge and the full kitchen with all the dishes and perks included really surprised us. Great location.

location of the hotel,facilities of the room

We stayed at Palazzio dei Ciompi for a week and it was simply wonderful. Very good value for money getting discount for our stay of 7 days. Centrally located, very large and comfortable Suites-apartments, frescoed ceilings, good staff and services, only thing to be aware is that check-in must be within 7 pm, otherwise you have to wait the guy to get in. Compared to the amount of money that a standard hotel in Rome asked us for a small triple room, Ciompi appeared as a bargain!

Es un edificio de apartamentos, no un hotel.Los apartamentos son bonitos y la ubicación buena.Habitaciones grandes, baño muy grande con plato de ducha.La llegada con coche es complicada pues cuesta encontrar la entrada al parkin y cuando llegamos habiendo reservado previamente plaza, no teniamos sitio para aparcar, no nos lo habian guardado.El personal es seco y poco amable, rallando en la antipatía.La cisterna del baño no funcionaba, avisamos tres veces, y en 5 días nadie vino a arreglarla.El aire acondicionado soltaba agua e inundaba la entrada.Avisamos otras tantas veces y nadie lo arregló, ni nos dieron ninguna solución.Hay un supermercaso cerca donde comprar comida, lo cual viene bien.El equipamiento de la cocina justo pero bien.El barrio está muy cerca de la Catedral pero el ambiente es un poco decadente, malas pintas por las calles.Pero lo peor con diferencia el trato del personal del hotel.Si volviera a Florencia buscaría otro sitio donde quedarme.

Lo staff alla reception è stato molto disponibile. L'appartamento (Macchiavelli) è molto grande e ho potuto portare anche la mia cagnolina di taglia piccola. La cucina era fornita di tutto, dal tostapane al microonde, al bollitore. Posizione centralissima!! Assolutamente consigliato

Di reclami relativi alla struttura non ne ho. Essendo in centro forse è un po' rumoroso, ma non si può pretendere di essere in una posizione centrale e di avere il silenzio.

Sa situation dans un quartier typique de Florence et à proximité immédiate du coeur de la ville. Le charme de l'établissement: un ancien palais florentin. Espace et configuration des appartements.

Très bruyant le soir (restaurant-bar en rez-de-chaussée). Appartement très mal isolé thermiquement et acoustiquement. Equipement cuisine laissanr à désirer: vaisselle insuffisante en quantité et en mauvais état.

Todo ha sido excelente, la ubicacion fabulosa, el apartamento super grande, habitaciones y camas super comodas, tuvimos una terraza con vista al duomo espectacular, el personal muy amable y atento! De verdad que lo recomiendo 100% !!!!

Les équipements de l'appartement

Réservation deux chambres + restaurant + petit déjeuner = 1 appartement avec cuisine équipée + débrouillez-vous. Horaires fantaisistes arrivée 9h-17h à la réservation, 15h-18h à la confirmation, 14h-19h30 sur la porte close jusqu'au bon vouloir du personnel ( déjeuner,pause,etc...) Hotel mal indiqué (mini enseigne) et bruyant (devant : zone piétonne et bar avec animation, dérrière:poste de police)