MSNSuites Palazzo Galletti

gut, sehr zentral gelegen, alle Sehenswürdigkeiten gut zu Fuß zu erreichen, Personal sehr zuvorkommend.

Anfahrt mit dem Auto war ungeklärt (eingeschränkte Verkehrszone). Wie in anderen Hotels üblich war es hier leider nicht so, dass wir eine temporäre Erlaubnis über das Hotel erhielten. Telefonischer Anruf vorher war erfolglos - es nahm niemand ab.

Toller Service , Geschmackvolles und historisches Ambiente. Hotel mitten in der Innnstadt, ca. 2 Straßen vom Dom entfernt. Alles gut zu Fuß zu erreichen! Frühstücksbuffet sehr gut und reichlich. Freundliche zuvorkommende Bedienung!

Kein Aufzug!

Es ist City-nah, die Mitarbeiter sind sehrfreundlich und hilfsbereit

Es ist sehr hellhörig, man hört jedes geräusch im Nachbarzimmer und auf dem Flur.

This hotel is wonderful. I am a student here in Florence and when my mom came to visit we stayed here. It was beautiful and the staff were very friendly and eager to help. The breakfast was the best hotel breakfast I have ever had. The location is within walking distance to everything. If you want to come to Florence and you want a real Italian stay, stay here!!!

We stayed in one of the suites which was delightful. Very well appointed bathroom and huge bed. Very tastefully decorated, comfy and cosy. (it was november!) We arrived for breakfast with about 5 minutes to spare every morning and the staff kindly gave us time and still made coffee with a smile. We didn't have a bgalcony view of the courtyard but over the street which isn't the nicest aesthetic but this didn't detract from our experience. The minibar was very reasonably priced with a bottle of chianti for 9euros.

The sky satellite connection was broken / encripted and although this is not something that was a problem for us, it is stated as available as included.

The hotel is quite, and well located. The bed is fairly confortable. The rooms are spacious enough. High ceilings old but nice if you apreciate that it is 80 years old.

There was no one to help with our heavy luggage, and no lift. Thehotel is on the forst floor, and had to carry the luggage myself. The breakfast was very limited and always the same, without a single change .the italian waitress replacing the philippina, was rude, and noisy, I could read it on the faces of all the hotel guests during the 15 minutes breakfast. We wish the philipina waitress didnt have her vacation during our stay.

The suite room was well decorated, cute little balcony next to bed...Spacious room but no carpet on the floor, could be nice to bring your own slippers. For the cost, I'd say it's moderate quality.

No bath tub in the Suite room?! Facilities were good though, however it was freezing cold because there was no heating on until 1st Nov. No ventilation in the toilet so it got a bit soggy...then again it might have been worse due to lack of heating. I was actually looking forward to the spa facility (I booked this place solely to make use of it, even bought a new swimsuit at the airport because I forgot to bring one!) but the Spa is a separate shop, it costs 25-35euros per use (if you ask 'do you have any discounts for the hotel visitors') and it only opens from 10am-8pm! Unless you want to give up exploring the lovely city and have a soak, this is completely useless...I didn't go for it at the end so it was very disappointing.

Great location, within a short walk of all galleries and museums etc. The rooms are larger than they appear on the website and are comfortable and well equiped. Bathrooms clean and modern with fresh towels daily. Staff were very helpful and will arrange restaurant and museum reservations. I wish I could have stayed longer!

The hotel is walking distance from all the sights in Florence. It is a true boutique hotel with only 9 rooms. Our room was spacious and tastefully decorated. The bathroom was even more spacious. Staff are friendly and very concerned that guests have everything they need. Breakfast was good and served by a pleasant mother and daughter Filipina team. The room looked into the courtyard and was very quiet. We were given an electronic mosquito zapper, although I didn't see any mozzies. Good wi-fi was provided for 5 euros a day. If you want to stay in a nice room in a palazzo at a reasonable price, this is the place for you. Since it is small, you need to tell taxi drivers the exact street address and they will find it easily.

Welcoming by Manager, Room & facilities, breakfast, service

Reception was on 1st Floor, couldn't locate attendant on our arrival - there could have been a Notice Board on Ground level, giving directions; or a bell.

the owner is wonderful