눉On the booking.com website it states that Condtti 2 has a lift, we had to walk up,a flight of stairs to get to the lift. Once we got yo 2nd floor we had to climb up another flight if stairs to get to our room. The website also states that the Spanish Steps are visible, the only way to see the Sapanish Steps from Condotti 29 is from the 4th Floor Terrace which is a private area. Hotel Guests do not have access. We feel that this is blatant false advertising. The night that we checked in, we get to our room and noticed that there were stains in the bathtub, the sink, marks on the walls. Alessandro who checked us in said "That it is not dirt, it is just old, there is no filth here turned around and left.nthe toilet after being flushed made a terrible noise that would wake up the dead. We did not flush after going to the bathroom during the night. The second day of our stay, I placed the card in the card reader and Bev got into the room by slightly pushing on the door. The card reader light was red, Se I took the card out, asked Bev to close the door while she was inside our room. I pushed on the door and the door opened. We reported this to Rene, the lady who served breakfast, did housekeeping, checked people in and she said I will let Alberto know. She also said not to worry nothing ever happens at this hotel. This was on Friday, we asked her again on Sinday about the door not working properly and she said oh it's the weekend and Wd would have to wait until Monday. Well Monday came and went, so we asked her again on Tuesday. On Wednesdsy Alberto was at the reception area and I mentioned the door not working to him and it was finally fixed. We did not feel safe being in our hotel room. We contacted booking.com customer service however there was no response. On our next trip to Rome even if Condotti 29 is the only hotel available we will not stay there or at their sister property Hotel Barberini. Overall our experience with booking.
눇The staff for the most were friendly. The close proximity to various attractions to the hotel.