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Newest reviews for Palma Residence

  • Guy
      Israel
    31 August 2014

    location was good, vary close to the termini. the breakfast was small (corasonet and drink) and nice. staff very friendly and the room was cleaned well every day.

    Wi-Fi was weak in the room. The double bed was made of two single beds.

    7.9

  • Biao
      France
    23 August 2014

    clean, 5 min of walk to train station. good facilities. staffs were helpful

    9.2

  • Sanford
      Canada
    18 August 2014

    5 minute walk to termini station

    A bit challenging to find at night.

    7.5

  • Anonymous
      Lithuania
    15 August 2014

    Location is good.

    WiFi is not stable, poor signal.

    7.5

  • Stephanie
      Australia
    11 August 2014

    The Varese location is so close to Termini, and the staff were extremely helpful and curteous. Basic rooms (which suited us fine) exceeded expectations of comfort, and better than average bathroom.

    Keys can be a bit difficult to use, but staff is more than happy to help out. Street noise in the morning is loud.

    9.2

  • Petteri
      Finland
    10 August 2014

    Rooms were tidy and well taken care of. Location was perfect.

    The complimentary breakfast was served in a nearby cafetteria, which had quite an unwelcoming atmosphere. The breakfast consisted of a cup of coffee and a small sweet pastry. But again this was free anyhow so it didn't weigh much in our overall expression of the hotel.

    7.1

  • Anonymous
      Italy
    8 August 2014

    The room and bathroom was really in good condition, have to say so far the best quality and price ration ever I got in Italy. For 40 euro per night, we got really nice bedroom and modern and functional bathroom, plus breakfast, which, unfortunately, we could not try, since they start only at 7:30, and our train was much more before it from Termini station.

    First, when we arrived and finally got into the place with all our suitcases and etc, it turned out that we are not at the right place, and we have to go to another place... and it was raining. Second, neither in first, nor second place where we went people [staff] were polite. Actually, when we reached the second - another place, I was told that we should come back to the first one, since our reservation is for that address not Palazzo, where we got directions beforehand. Only after raised voice and strongly expressed disappointment the guy bothered himself to check that the exact location of the room was changed in the system. Third, I did not get invoice nor check that i paid, since I paid in cash I expected to get something. Also, without explanation and even our permission he made copies of our passports, which together without giving a receipt of payment are against the law. On top of that, I was told that this is required to be done by booking... and if I have any issues I should contact them. I lived myself more than 2 years in Italy, but I never had to give a copy of my passport for checking in.

    7.1

  • Alexandra
      Russia
    29 July 2014

    Very friendly staff. WiFi was not working for two days and I said I will change the hotel if they won't fix it. Guys moved me to superior room on the 4th floor where wifi worked. Good work! Breakfast is really simple but nourishing: fresh croissant or bun, coffee and juice in nice and friendly cafe nearby.

    Please mind that standard rooms are on the ground floor

    7.9

  • Tsvetalin
      Bulgaria
    29 July 2014

    The girls of the staff was very polite. The room was clean.

    7.1

  • Tae
      Lithuania
    25 July 2014

    Very close to Termini and perfect location going to railway station and airport. Clean room, Kind staff, good Air conditioning... etc

    breakfast...

    10

  • Anonymous
      Bulgaria
    20 July 2014

    Excellent location and service

    10

  • Oleg
      Ukraine
    16 July 2014

    Roma

    10

  • Andrei
      Belarus
    14 July 2014

    Nice old building with an elevator like in black&white movies. Very extraordinary and authentic. Location is great-5 minutes to Termini,10- to city center. The room is super clean and newly furnished, huge windows with wooden shutters--all this bring truly Italian atmosphere. We liked this room a lot! Strongly recommend!

    9.2

  • Anonymous
      Belarus
    14 July 2014

    The hotel is very noisy from tenants traffic

    6.3

  • Anonymous
      Greece
    10 July 2014

    cleaning every day 10' from train station

    NOISE from the traffic outside ALL night long AND VERY EARLY in the morning also NOISE from the cleaning staff and from other residents.

    5.4

  • Ciro
      United Kingdom
    8 July 2014

    night receptionist (man) was bored and sleepy. the bed looked dirty and the wall was with no paint somewhere

    3.3

  • Radhakrishnan
      Norway
    6 July 2014

    location

    comfort.

    6.7

  • Nigar
      Germany
    2 July 2014

    Location Staff Possibility to leave luggage after check out with staff

    wi-fi switched off at the check out day High prices for very tiny room

    5.8

  • Kanitha
      Singapore
    30 June 2014

    The room was spacious and had all the necessary facilities. The staff were helpful. It is near Roma Termini Station.

    Wifi is only available at the reception area which is a distance away from the rooms. Not very convenient. Breakfast was very simple, one pastry, coffee and juice.

    7.5

  • Simeon
      Bulgaria
    29 June 2014

    Very good location. The room was clean and comfortable with aircondinion, TV, fridge.Room was cleaned every day. We had a realy great vacation.

    9.5

  • Anonymous
      Israel
    22 June 2014

    we were able to get in the room before check-in time!!

    7.5

  • Mariana
      Brazil
    22 June 2014

    Is not the real address in booking, when you arrive in this address they send you to another one 3 blocks away.

    7.5

  • Nessem
      United Arab Emirates
    22 June 2014

    Only location near from main station

    Furniture very old and there is to much small insects cause alot off a llergies & disease Water sound inside bathroom all the day we can't sleep Breakfast very poor only allowed one pcs from croissant with one drink if ask one more they ask for money Inside my comdetion one week no any hot drink available I should go out side

    3.3

  • Ivana
      Slovakia
    17 June 2014

    Italian atmosphere

    Reception is in one building, accommodation is in another building, breakfast also in another building. Little bit inconvenient, I would say.

    6.3

  • Anonymous
      Germany
    8 June 2014

    Staff was nice and available 24/7. Very secured place. Spacious rooms and everything worked perfectly.

    No phones in room.

    9.6

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