The hostile and unhelpful attitude of the woman on the reception desk. We were made to feel unwelcome and although I asked about swimming she gave no information about the indoor pool. I understood the following day that swimming, etc. was possible but it was then too late to alter my schedule.
The bathroom, although very modern – everything worked, had glass walls so that all bodily functions must be performed under the bathroom spotlight in full view of other occupants of the room. This is not to everyone's taste.
The internet was very slow and logging on was cumbersome. Repeated log-ons were necessary – very tiresome.
Appearance: pleasant garden, lovely terrace entrance, spacious and well-presented lobby (flowers, decorations, etc.). Pleasant, polite and helpful waitresses at breakfast. The room had a west-facing balcony, which was great for relaxing with a glass of wine in the evening. A short drive from the autostrada, convenient for an overnight stop.