We booked a triple room in this hotel. Right after the welcome at the reception, we had to pay in advance, without seeing our room.
The person at the reception asked for our travelling documents. We provided our passports and after checking in, we asked for giving back our passports. They told us, that they need some time to get the data to their system and we will receive our documents only on the next day. (Sorry, it does not work! We asked immediately for our documents)
The not properly isolated room what we received was situated on the corner and had a common door with the room next to us (so we could hear every noise – from outside and our neighbours with small children too). We wanted to change the room for a quiet one, but during this period, the hotel was quite overbooked. Firstly, they showed us a double room (smaller, without balcony, old fashioned furnitures and bath, the room was smelling);
Secondly, they showed us a double room (smaller, without balcony and with older bathroom).
Thirdly, they showed us a triple room. The furniture and the bathroom was very-very old fashioned (bath and furniture from the 70s or 80s; the wallpaper was dirty and scratched and the room was smelling, but with lake-view!).
We decided for the second offer, but as it was an another price category, we asked for a price reduction (double room). The hotel manager at the reception was unable to change the price, they forced us to take the double room for the triple room price. After that we wanted to cancel the whole reservation and get our money back, they said: it is not possible!
The meat and fish was OK, but the rest was NOT OK at all (cheap ham and cheese at the breakfast, low-cost drinks and desserts of lower quality)
There is only 6 hours free WIFI and only in the lobby room. The rest should be extra paid.