Park Palace Hotel  

Atmosfera intymności, cisza mimo bliskości centrum dużego miasta, dobra znajomość angielskiego wśród personelu.

Długie oczekiwanie na wymeldowanie (nie było możliwości zgłoszenia check out na określoną godzinę).

The rooms were much more spacious than our hotels in other parts of Italy. We had the Romana and Imperiale rooms. Our triple (Romana)was basically two huge rooms (one with double and one with single) and there was a lovely private balcony off of the single. It had a table and four chairs, settee, and coffee table. The double (Imperiale) had a divided bathroom (toilet in one and shower/bathtub in the other). The kids loved using the pool after hot days of sightseeing. The sitting room/library on the main floor was beautifully furnished with antiques and a comfortable place to relax. Bonus: Piano in the sitting room that my son could play!

Showers in both rooms leaked on the bathroom floor. Not so much a problem after the first day since we knew to lay down towels. Mosquitoes were bad and bit us a lot -- maybe just in August? It was not easy to get to and from the main center of Florence. We knew in advance that it was on the outskirts, but did not realize the distance. Thought it was an 18 minute walk downhill, but it was closer to 25 (at least with 3 kids on narrow sidewalks). There is a bus right in front of the hotel that is very affordable, but only operates every 30 minutes. It brings you to the train station and then you would walk to the sights from there. Walking back to the hotel with 3 kids after a long day of sightseeing would not be practical at all. We spent a lot of money on cabs (and a lot of time since many cabs cannot take 5 people). So the distance from the sights was a bigger issue than we anticipated.

It is very nice building and Staff is very friendly. There is one problem which is mosquitos . Management must find a solution for rooms to keep them away. You can see a lotf of dead mosquitos on the room walls and curtains. I would like to go back there for another vacation.

mosquitos

The ambiance, the spacious room offered at price rate of 139 euro with a nice balcony. Well located a little outside the center (perfect if you have a car). Nice old style pool to refresh after walking in the city or day of work.The historical villa building and the outside park are a very beautiful mixture of art and history. Fantastic breakfast area on the terrace facing the swimming pool.

Might be noisy at summer (with open windows) earing the sound of the cars on the adjacent streets. The extra costs for car parking might be avoided.

It is so beautiful a palace that I feel it is unique. The elegant decoration is really a plus. The bread is good and fresh. I like the dining place. Shower room is spacious. Good for a short stay.

The staff are not friendly, they didnt offer any fresh coffee as other hotels and I thought this service is not included, not until the last day did i realize that you need to stop the "busy" waitress to ask for espresso. It is not standard four star service.

Great location and price

Their description should be more specific suggesting that it is a very quite place, if you wanted to stay up and enjoy being with friends late this is not the place for you.

The young lady at the front desk was extremely friendly and helpful!! Our room was quite spacious by any standards and the full size shower was a bonus!

We adored this hotel - it is beautiful and elegant without being flashy. It has a perfect balance of traditional Florencian palazzi with subtle contemporary renovation. i.e. a contemporary fire surround with a very old fashioned original fireplace set within. The room we had was enormous and beautifully furnished. The setting is perfect with a view of the immediate and further away hills surrounding Florence. Tchaicovsky lived next door for a period! Above all of this, the staff are sublime. Beyond friendly and welcoming, they are at once at ease, relaxed and welcoming while remaining on top of their game with slick service. Nothing was an effort and everything was doable. It felt more like staying with family you were meeting for the first time. We were there for my partner's 50th birthday and they made it vey special without a glamorous fuss but just perfectly pitching congratulations and complimentary drinks - no fuss, no nonsense. Sublime! Bellisimmo, arrivederci. Jon Gilmartin

Very nice hotel and well appointed for the price! We had the spacious room wich the balcony and lovely view to the villas. The ladies on the front desk are extremely frendly and helpfull!

The historical atmosphere

I was stuck in the bathroom because the "old style" door has a funny lock which I wasn't able to open. The staff rescued me promptly

The cosyness

The staff were absolutely charming - the same as the hotel. Nothing was too much trouble. They spoke great english and were great tour guides. The grounds and the hotel itself was like going back in time. Wonderful and very relaxing. The views of the countryside from our windows were beautiful. Breakfast buffet was also very good, but no cooked food. Bus stop right outside the door and buses ran regularly. Wifi and secure in ground parking at at small fee, but worth it. Would highly recommend it. A wonderful experience.

The staff's friendly welcome was the best part of this stay at the Park Palace. When they realized that I did not like my room they moved me to a far more spacious and beautiful room as soon as they could. I appreciated that they offered a restaurant this trip as I was tired on my arrival and just wanted a simple meal.

My first room was the Alcova which I called the Alcava. They should have showed me the bathroom first as it was deluxe. Different lighting and an enlarged window would make this room cozy.