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Newest reviews for Pesaro Palace

  • Michelle
      United Kingdom
    September 1, 2014

    Excellent location, hotel was really beautiful with large rooms. The staff were helpful and friendly. The breakfast was just right. The garden at the hotel was a bonus although we were not not in enough to make the most of it

    whirlpool bath did not work hairdryer broken

    10

  • James
      United Kingdom
    August 31, 2014

    Cleaner in room didn't empty bin for 2 days, when we wanted a drink at bar had to go looking for staff as was case with most things

    5

  • Philip
      United States of America
    August 30, 2014

    Leave the vaporetto and walk into your suite. It was so convenient to have a place located right on a central stop. The staff was very helpful and knowledgeable about the islands. They offer a dinner cruise which I would recommend book the first night so you can familiarize yourself with the area.

    10

  • Christoph
      Austria
    August 30, 2014

    The hotel itself and the rooms are beautiful, perfect for a romantic getaway. Located next to the Grand Canal in immediate vicinity of the Ca d'Oro waterbus stop it's just a short walk to Rialto Bridge, but slightly longer to San Marco square. Breakfast was solid and up to our expectations, but not exceptional.

    Hotel staff were friendly, but not particularly welcoming.

    8.8

  • Anonymous
      Czech Republic
    August 30, 2014

    Staff was extremely courteous. Room decor very pleasant. Ideal position. Very quiet. Nice garden.

    10

  • Tetsuko
      Japan
    August 30, 2014

    It is located by the river right next to the water bus stop at Cadoro. its walkable to any popular spots. Hotel is rustic and love the antiques. Breakfast was well served too especially for my friend who is on gluten free diet.

    the water was leaking from the air-conditioner, it smelled extremely terrible. However overall it is still a great hotel indeed!!

    7.1

  • Janet
      United Kingdom
    August 30, 2014

    Very comfortable bed, good breakfast & timing, nice court yard for relaxing drink

    Poor wi fi reception

    9.2

  • Mariana
      Australia
    August 30, 2014

    Location was excellent, right off the water taxi, no need to trek around looking for your hotel with your luggage. Rialto bridge only a short walk away through the beautiful streets of Venice. We loved staying at the pesaro palace, we enjoyed a drink in the courtyard and a cigar on the balcony overlooking the canal. I would say if this is in your budget then definitely stay here.

    8.8

  • Paulette
      United States of America
    August 28, 2014

    The decor, especially the lighting fixtures which were genuine Mursno Venetian glass. The mattress was firm. The separate shower - I have had knee replacements and getting in and out of tubs is difficult. The staff especially Marco at the front desk was extremely patient, courteous and knowledgeable. The soft generous sized bath towels were wonderful. The breakfast is excellent.

    The soaps should be better quality as it is a boutique hotel. Better marking of the vaporetto stop.

    10

  • Violetta
      United Kingdom
    August 27, 2014

    Hotel was very clean in a great location. I complained about the size of my room and it was dealt with very quickly and I was given another. The lady in the breakfast room was lovely.

    Beware of getting room 211. It is very narrow and because of the hotels style (which is great in larger rooms) is quite oppressive. I was disappointed when I was given this room.

    8

  • Sunil
      India
    August 26, 2014

    This hotel is four years old but in a 200 years old building. The rooms were very big . The tea sent to the room was delicious .

    Cleanliness not upto the mark. Poor wifi connectivity. No view whereas we had booked room with garden view

    6.3

  • Olivo
      Australia
    August 24, 2014

    We have been travelling for 5 weeks and we are placing this hotel as number one on top of the list for its location ,friendly and helpful staff, breakfast service, cleanliness and the room on the canal two levels with a balcony.We could not have asked for anything better by booking on line.

    10

  • Patrizia
      Italy
    August 21, 2014

    Great location, beautiful room, very friendly and competent staff. Beautiful hotel with relaxing no fuss, low key feel.

    Don't expect fresh juice for breakfast but do ask for real espresso coffee if you find the coffee machine stuff disappointing.

    9.6

  • Dorina
      United Kingdom
    August 19, 2014

    Location

    The carpet in the room was old, not very clean and very smelly. We had to open the windows everytime we came into the room and the air conditioning was not working. For breakfast the was served only instant coffee, that tasted not very good. The hotel has a good potential, but needs to have the carpets changed or replaced with wooden floor, to avoid the problem with the very unpleasant smell. We were not able to use wi-fi at all.

    6.3

  • Michael
      United States of America
    August 17, 2014

    Incredible room, views of the canal, big TV with language options on some channels. Huge bathroom, wonderful building with courtyard that was beautiful. Hotel staff was terrific and someone there always spoke good English.

    Could not seem to get AC to turn on.

    10

  • Paul
      Australia
    August 11, 2014

    Out of the front door straight into the Grand Canal, mind your step!

    Could have been better advised ion how to get to the hotel from the Airport. Take a private taxi to the front door, it's a trek through the back streets from the Public ferry that drops you off at the nearest point. However with suitcases in tow not much fun especially in the summer!

    10

  • Leon
      South Africa
    August 10, 2014

    The room was lovely decorated, and the basic needs were taken care of. Close to waterbus for intown travel. Food is fresh, and good quality.

    The aircon did not work well, until we took the wood covering box off, and this seemed to be better.

    9.2

  • Anonymous
      United Kingdom
    August 10, 2014

    they noted that it was our honeymoon and they provided us with a bottle of prosecco on arrival - very kind and thoughtful! Giuseppe is a great asset to your hotel - he brought bags to room, drinks as well as driving the tour boat in the evening.

    breakfast!!!!! Coffee machine gives very terrible coffee especially as you are in Italy! Breakfast service is horrific - you need to get rid of the woman doing breakfast service. Asked for 2 coffees from proper machine behind bar and we waited around 10 minutes - why?? The woman servicing breakfast was eating her own breakfast in the kitchen whilst the restaurant was full!

    6.7

  • Yulia
      Russia
    August 9, 2014

    Location is just near vaporetto stop which means you can easily get here from airport/bus station/train station. It's 15min walk from S Marco and 5 min from Pont le Rialto. The personnel of the hotel seemed to be really helpful solving problems that we had.

    As we arrived late at night we were given a wrong room which was on the ground floor with all the facilities for disabled people which made toilet/bathroom really hard to use for us (tall toilet, smaller space in the shower room etc.) with a view on the garden that was really noisy and we couldn't open the window. After we complanied we were given a better room on the 4th floor with a nice view. We were said that it's a better grade of the room however given the information on the website and our expectations from 4 star hotel, it was just what we imagined to be a classic double room. But maybe we were wrong and it was actually deluxe. Then I wouldn't recommend classic. WiFi was really slow on the first night and then broke down completely. Even though they fixed it on the day of our check out, I think they generally have troubles with Internet and it's not easy to use in your room.

    7.9

  • Goko
      Australia
    August 9, 2014

    Location great next to water bus. Easy walk to every part. Got an upgrade suite. Have stayed in many cities, is up there for value for money

    Poor wi-fi can ruin total experience

    9.2

  • Anonymous
      Netherlands
    August 9, 2014

    Excellent location. Nice, large rooms, very heigh, comfortable beds.

    Our shower had no door, creating a small lake in the bathroom. Breakfast was not up to par with the four stars.

    8.3

  • Michael
      United Kingdom
    August 7, 2014

    Good Location .Very Nice hotel

    WI-FI appalling.

    6.7

  • Dorothy
      Oman
    August 7, 2014

    Reception staff exceptionally helpful. Location fantastic and amazing building.

    Breakfast. After 10am there were scraps left and the staff were unhelpful and pretty rude. We were finishing our tea 10 minutes before breakfast was due to finish and the lady switched the lights off while we were sitting there. I've stayed here several times and this is the only problem with the hotel.

    8.8

  • Charles
      United States of America
    August 6, 2014

    The staff was very friendly and helpful. About a 20 min walk to st mark square. Right on a vapretto (water bus) stop, but still quiet. A small garden area and seating. Breakfast was good (need to ask for the fresh cappuccino). Room was great-we were upgraded and had lift bathroom and a balcony overlooking the garden.

    Everything was really great. It is more of a boutique so when we were late out of the room one day, it did not get serviced.

    9.2

  • Rashed
      Germany
    August 6, 2014

    Location + wifi + price + stif Ever thing close from hotal Clean room Good breakfast

    I like every thing in hotal

    10

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