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Via San Lazzaro 4, 24122 Bergamo, Italy – Show map
Excellent location – rated 9.3/10! (score from 276 reviews)
Rated by guests after their stay at Petronilla - Hotel In Bergamo.
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221 properties in Bergamo
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276 verified reviews
They speak your language!
Petronilla - Hotel In Bergamo's staff speaks: Italian, French, English, German
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Sauna, Fitness Center, Massage, Hot Tub, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Free private parking is available at a location nearby (reservation is needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, French, English, German
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 276 reviews
Value for money
Show reviews from:
Offering a Michelin-star rooftop restaurant, Hotel Excelsior San Marco is in Bergamo's central square, Piazza della Repubblica.
Score from 1286 reviews Excellent
Featuring air-conditioned rooms with free Wi-Fi access and an LCD TV, Hotel Cappello d'Oro is in the center of Bergamo Bassa, steps from the cable car to the historic center.
Score from 749 reviews Excellent
Offering a free spa with Finnish sauna, Turkish bath and sensory showers, Relais San Lorenzo is in Bergamo Alta. It features contemporary-style rooms with air conditioning, a minibar and free Wi-Fi.
Score from 212 reviews Exceptional
Hotel Arli is in lower Bergamo, 2.5 miles from Orio al Serio Airport, and features an excellent restaurant and a luxury spa center.
Score from 304 reviews Excellent
Free WiFi that was reasonably fast. Close to shopping area & restaurants. They parked my car. Room was comfortable.
Location is right on the edge of the nice shopping area and a seedy neighborhood that you really don't want to walk through at night.
Friendly and helpful staff. Great breakfast buffet. Perfect location in beautiful Bergamo.
the staff were amazing - could fault nothing about the hotel. We loved our stay here, and we have stayed in most hotels in Bergamo and this is the best so far
no bad points at all
Very friendly staff and great homemade breakfast with a wide variety of deserts and fruit varieties. The Hotel provides a careless parking service in city center.
Some electrical sockets didn't support standard EU type E/F plugs. I would appreciate an electric kettle and tea/coffee making facilities in all rooms at this level of accommodation.
The hotel staff was very friendly, helpful and exceeded our expectations. Everything was organized in a way to make us feel like at home - in a room we found a nice welcome note with some cookies, despite our late arrival the recommended restaurant still served a great dinner even after working hours. Not to mention the great location of the hotel in the old town. It's definitely the place where we will stay another time when visiting in Bergamo, Italy!
The staff, especially Ute and Francesco, went out of their way to be helpful. A perfect end to our vacation!
Great walk to Citta Alta and the town. Very good meals at restaurants recommended by the hotel staff. excellent breakfast in the courtyard dining area.
Loud bar a few doors down.
The Petronilla is worthy of its 4 Stars. I spent 2 nights here with my Husband for a special birthday treat and they truly made it special. The studio room is modern, plush and we enjoyed the added touches of water and biscuits. The standard is extremely high in this hotel from the cleanliness to the staff. The staff are the most welcoming and friendly and we have travelled a lot! I would have no hesitation in recommending the Petronilla, it was a 4 star experience through and through!
The only negative... we could not stay longer!!
A Gem all round! 1st- Uta is as sweet as they come and exemplifies the reputation of German effeciency. She knows where to dine, shop and makes you feel like family. Our local friends stopped by to pick us up and she couldn't have been more gracious. The facility is very nice and extremely modern within the confines of an historical building. The breakfast buffet is astounding, plus cook to order items if you wish. Clearly the best of a 3 week journey in many lovely places in Italy. We engaged a local in conversation while in the high city, she too has American family who often visit and they have yet to find suitable accommodations in Bergamo. We assured her that her family would be more than pleased here.
Very friendly staff, convenient location.
No complains at all.
By far the most outstanding feature of this 12 room boutihotel is Utah Wilmer, the Director of the hotel. She is a human dynamo, intelligent, multi lingual, extremely helpful, and simply fun to be around. The breakfast is sensational, our room was quiet and very comfortable. The hotel is in close proximity to the wonderful shopping streets, and Utah recommended and booked excellent restaurants for us to try on each of the 3 nights we were there. The walk up to " old Bergamo " from the hotel was also very beautiful and enjoyable.
Nothing......we enjoyed everything about Hotel Petronilla .
Nice decor, good facilities, location is perfect. You are made to feel very welcome. Breakfast is very good.
Suggest heavy curtains if you don't like daylight creeping into the bedroom early in the morning.
Uta and her colleagues, but particularly Uta were very helpful, checking our needs before arrival, settling us in on arrival and providing information and guidance in a very friendly and efficient way. The hotel is in a very good location, is well run and very clean and comfortable.
Unfortunately on one night a couple in the neighboring room arrived back at their room having been out late with their little boy who we believe awoke on arriving back and was seriously upset. He and they made lots of noise for over and hour before we assume they managed to calm him down and get him back to sleep. Other than this late night disturbance, we were very happy with our 2 night stay.
The hotel was modern, clean and funky with each room uniquely decorated and set out. The breakfast was to die for, both visually and in the choice available. Everything about it was impeccably tasteful and the owner couldn't do more to help you.
everything Uta was the best hotel manager I've ever met....she could teach some of the World's top hotels a few things. Nothing was too much trouble for her and her staff. Fantastic breakfasts with a variety of cakes,fruit,mini deserts,cereals and delicious omelettes. Great rooms,especially decor and bathrooms. We would not hesitate to stay there again or to recommend it to others. Thank you Uta.
The hotel staff, especially the elegant lady on reception, made us very welcome. The room was a good size and actually had a proper bed rather than two singles shoved together. The bathroom had excellent modern facilities (though no bath) and was exceptionally high standard. The whole hotel felt really luxurious and must have cost a fortune even though it has just 12 rooms. The Italians don't normally put too much emphasis on breakfast but this place was amazing with lots of fresh fruit, fresh squeezed juice, home made cakes and superb zabaglione.
The design of the hotel interior and furniture and very professional and welcoming staff. Clean. Elegant and contemporary feel in an old charming building. A clearly well managed hotel.
The space of entrance, elevator... was constricted. It is a very small hotel.....
The woman in charge of the hotel is excellent. Unbelievable efficient and simpática.
Very friendly and helpsome staff
This unique and elegant hotel was one of the most interesting and welcoming places our family has ever stayed. Staying here made our visit to Bergamo with our 8 year old twins very special!
Wonderful welcome and very attentive manager. Gorgeous nibbles in the room. Great bed and shower. Even a coffee at 5 o'clock in the morning, an early departure so missed the apparently wonderful breakfast.
A movement activated light in the wardrobe!
Beautiful, modern lobby and room. Crazy modern shower and bathroom. Terrific breakfast out in a lovely but tiny garden. Manager Uta was so sympathetic and tried so hard to help when I left my backpack on a bus going to the airport. The staff also made terrific restaurant suggestions.
The hotel was a little hard to find.
Staff - exceptionally nice and helpful, superb breakfast, outdoor dining area, room, location,
hard to drive to - my fault, take note of instructions from staff, as with most hotels the beds were a little on the hard side for my taste
The staff at Petronilla can't do enough for you, very relaxed atmosphere and if you need tips on where to go and what to do then this is the place to stay, we had a fantastic holiday thanks to helpful advice from the staff at Petronilla.
Would have been nice if we had a couple more sunny days but not much the hotel can do about that!
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